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Best Western Smoky Mountain Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Smoky Mountain Inn

A hotel entrance with a covered driveway, stone facade, and landscaped garden.
A hotel room with two beds, a desk, a chair, a lamp, a telephone, and a painting on the wall.
A modern kitchen with wooden cabinets, a central island, and a dining area with a glass table and chairs.
A patio with a fire pit, wicker chairs, and a decorative planter.
A hotel with a pool, surrounded by well-maintained landscaping and a mountainous backdrop.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
130 Shiloh Trl, Waynesville, NC, 28786
  • Place, Balsam Spa
    ‪2 min drive‬
  • Place, Lake Junaluska Conference and Retreat Center
    ‪7 min drive‬
  • Place, Cataloochee Valley
    ‪54 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a bathroom with a mirror and sink.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A bathroom with a shower, toilet, sink, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a minibar.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV on a stand, a wardrobe, and a bathroom with a sink and mirror.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a desk, two beds, a TV, and a bathroom with a mirror.

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Waynesville

Best Western Smoky Mountain Inn places you within 2 miles (3 km) of Balsam Spa and Folkmoot Friendship Center. This 58-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Balsam Spa - 2 min drive - 1.5 miles
  • Lake Junaluska Conference and Retreat Center - 7 min drive - 5.8 miles
  • Great Smoky Mountains National Park - 36 min drive - 21.2 miles
  • Harrahs Cherokee Casino - 43 min drive - 35.2 miles
  • Cataloochee Valley - 54 min drive - 24.5 miles

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Blue Ridge Beer Hub - ‬5 min drive
  • ‪Taco Bell - ‬15 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪Papas & Beer - ‬2 min drive
  • ‪Maggie's Galley - ‬3 min drive

About this property

Best Western Smoky Mountain Inn

At Best Western Smoky Mountain Inn, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Balcony view
Econo Lodge Waynesville
Waynesville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 742 reviews
$81 nightly
The price is $90
Aug 9 - Aug 10
Total with taxes and fees
Econo Lodge Waynesville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

What is there to do close to Best Western Smoky Mountain Inn?

This hotel is located in Waynesville, close to Blue Ridge Parkway Balsam Entrance, Wheels Through Time Museum, and Maggie Valley Festival Grounds. You'll also find Pisgah National Forest and Balsam Spa within a short drive.

How much does it cost to stay at Best Western Smoky Mountain Inn?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Smoky Mountain Inn on Aug 31, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Smoky Mountain Inn?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Smoky Mountain Inn feature a casino at the property?

No, Best Western Smoky Mountain Inn doesn't have a casino.

Is there an indoor pool at Best Western Smoky Mountain Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Smoky Mountain Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a mountain view and free WiFi.

Are there hot tubs at Best Western Smoky Mountain Inn?

No, there isn't a spa tub at this hotel.

Does Best Western Smoky Mountain Inn feature a restaurant that includes a breakfast menu?

Best Western Smoky Mountain Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Smoky Mountain Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Smoky Mountain Inn though service animals are welcome.

Are there connecting rooms at Best Western Smoky Mountain Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Best Western Smoky Mountain Inn?

The closest major airport to Best Western Smoky Mountain Inn is Asheville Regional Airport (AVL), which is about 26.9 mi away.

Can I book a room with a balcony at Best Western Smoky Mountain Inn?

No, you won't find guestrooms with balconies at Best Western Smoky Mountain Inn.

Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 283 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very nice helpful staff would stay again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chrys

great place!
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Great location, really dated hotel. I think a new one is being built. I would skip the breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick overnight stay, however, all the staff was polite and helpfiull. I would definitely stay there again when coming thru
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick overnight stay for us but the staff was friendly, the room was clean and quiet and the coffee was good. All we needed for a quick turn around.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service
Clean room and outside. Staff helpful. Parking very good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jean Forrest

Liked: Cleanliness, amenities, property conditions & facilities
Love the rooms and great breakfast!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always kind and helpful and the rooms are super clean and they have comfy beds.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service
Clean comfortable room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and well-maintained. Rooms were organized properly.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kenton

Liked: Cleanliness
Disliked: Amenities
I good place to lay your head. Not much impressive about the property except the view of the mountains and it was clean. Nothing special about the breakfast, but enough to have something to eat before heading out. For people traveling through, it’s quiet and clean and worth the stay. For those wanting something special for a couple days on vacation, I would look elsewhere.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, amenities
Clean room it’s so nice, staff was on but great place to stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good. No issues. Our cleaning lady was extremely kind
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very basic. Please add more to the menu.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, mediocre breakfast. Good sound insulation - we didn't hear any traffic noise from the 4-lane highway nearby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room, so quiet.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was right next to my room. There is construction going on next to the hotel; however it had no impact on my stay. Very quiet. This was for a conference at Lake Junaluska. Reasonable rate, considering what it would have cost to stay at the lake. Took about 10-15 minutes to get to the lake each day.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Reynald

Liked: Cleanliness, property conditions & facilities
This is my go to hotel when in the area, clean comfortable quiet plenty of parking
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff. Will stay again!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Super friendly staff and comfortable bed
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and near everything.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly check in staff. I didn’t partake in the continental breakfast or any other amenities. Something I wish people were mindful of is closing the door softer. Lots of people left early this morning opening and closing doors multiple times, each time letting it slam shut. Regardless if you’re staying at this hotel or another try to be mindful of the door!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Decent and good location.
Stayed 1 night in Nov 2025