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Best Western Smoky Mountain Inn

2.5 star property

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Photo gallery for Best Western Smoky Mountain Inn

Exterior
Free daily continental breakfast
BBQ/picnic area
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
130 Shiloh Trl, Waynesville, NC, 28786
  • Place, Hazelwood Soap Company
    ‪2 min drive‬
  • Place, Folkmoot Friendship Center
    ‪2 min drive‬
  • Place, Balsam Spa
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

1 King Bed, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Mountain View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

2 Queen Beds, Non-Smoking, Mountain View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Studio, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

About the neighborhood

Waynesville

Best Western Smoky Mountain Inn places you within 2 miles (3 km) of Balsam Spa and Folkmoot Friendship Center. This 58-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hazelwood Soap Company - 2 min drive - 1.5 miles
  • Folkmoot Friendship Center - 2 min drive - 1.1 miles
  • Balsam Spa - 2 min drive - 1.5 miles
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 6.1 miles
  • Great Smoky Mountains National Park - 29 min drive - 19.4 miles

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪Taco Bell - ‬15 min walk
  • ‪Blue Ridge Beer Hub - ‬5 min drive
  • ‪Maggie's Galley - ‬3 min drive
  • ‪Papas & Beer - ‬2 min drive

About this property

Best Western Smoky Mountain Inn

At Best Western Smoky Mountain Inn, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Balcony view
Econo Lodge Waynesville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 703 reviews
$75 nightly
The price is $83
Mar 9 - Mar 10
Total with taxes and fees
Econo Lodge Waynesville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

What is there to do close to Best Western Smoky Mountain Inn?

This hotel is located in Waynesville, close to Blue Ridge Parkway Balsam Entrance, Wheels Through Time Museum, and Maggie Valley Festival Grounds. You'll also find Pisgah National Forest and Smoky Mountain Jumphouse within a short drive.

How much does it cost to stay at Best Western Smoky Mountain Inn?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Best Western Smoky Mountain Inn on Mar 12, 2026 start from 89.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Smoky Mountain Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Smoky Mountain Inn feature a casino at the property?

No, Best Western Smoky Mountain Inn doesn't have a casino.

Is there an indoor pool at Best Western Smoky Mountain Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Smoky Mountain Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include mountain views and free Internet access.

Are there hot tubs at Best Western Smoky Mountain Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Smoky Mountain Inn feature a restaurant that includes a breakfast menu?

Best Western Smoky Mountain Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Smoky Mountain Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Smoky Mountain Inn though service animals are welcome.

Are there connecting rooms at Best Western Smoky Mountain Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Smoky Mountain Inn?

The closest major airport to Best Western Smoky Mountain Inn is Asheville Regional Airport (AVL), which is about 26.9 mi away.

Are there rooms with balconies at Best Western Smoky Mountain Inn?

No, there aren't any guestrooms with balconies at Best Western Smoky Mountain Inn.

Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Patty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice
Stayed 3 nights in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
The room was clean - as it is each time we stay here. However, this time I noticed the towels are looking old and the white has turned to a gray (not as clean) look
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Clean, comfortable room.
Stayed 4 nights in Nov 2025

4/10 Poor

Molly

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and the drain in the shower did not drain. The bed was uncomfortable and the towels and sheets were thin. There was an empty paper bag and a note from the hotel that said to enjoy the complimentary popcorn, water, and cookies - but there wasn’t anything in the bag. When we asked the staff at the desk about it, she told us she didn’t know anything about it and then proceeded to turn around and walk away from us. You could also hear the traffic outside from our room. Would not recommend staying here.
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Decent and good location.
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce L

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Parking was great. It was cold outside but room was nice and warm.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean Forrest

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the rooms and great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, relaxing space
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness
The room was clean and comfortable. The staff was average, not really friendly but I got checked in and out with little to no problems. Not as welcoming as they should be to incoming guests. Especially in NC where most people are very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, clean, spacious rooms, pleasant, courteous staff, reasonable rates, plenty of parking, decent breakfast. All in all, worked perfectly for our needs.
Stayed 2 nights in Nov 2025

8/10 Good

Brett

Stayed 2 nights in Oct 2025

10/10 Excellent

Brett

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff. Will stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay. The staff were very friendly, the room was clean and the bed was very comfortable. The continental breakfast each morning was enjoyable. Thank you!
Stayed 4 nights in Nov 2025

10/10 Excellent

Reynald

Business traveler
Liked: Cleanliness, property conditions & facilities
This is my go to hotel when in the area, clean comfortable quiet plenty of parking
Stayed 3 nights in Oct 2025

8/10 Good

lindsay

Stayed 1 night in Nov 2025

6/10 Okay

Jacquelyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Super friendly staff and comfortable bed
Stayed 1 night in Nov 2025

6/10 Okay

Ralph, Hampstead

Disliked: Amenities
For a place to crash this place is fine… Clean, convenient, adequate in every way. But it is old, dated, very very basic and well outside the main part of Waynesville. So nothing particular to draw you here unless you just want a cheap night's crash.
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Jonathan

Stayed 4 nights in Oct 2025

10/10 Excellent

stan

Liked: Cleanliness, amenities, property conditions & facilities
Good people working at this establishment.
Stayed 1 night in Oct 2025

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