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Best Western Smoky Mountain Inn

2.5 star property
Hotel in Waynesville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Free daily continental breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
130 Shiloh Trl, Waynesville, NC, 28786
  • Place, Hazelwood Soap Company
    ‪2 min drive‬
  • Place, Folkmoot Friendship Center
    ‪2 min drive‬
  • Place, Balsam Spa
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Waynesville

Best Western Smoky Mountain Inn places you within 2 miles (3 km) of Balsam Spa and Folkmoot Friendship Center. This 58-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hazelwood Soap Company - 2 min drive - 1.5 miles
  • Folkmoot Friendship Center - 2 min drive - 1.1 miles
  • Balsam Spa - 2 min drive - 1.5 miles
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 6.1 miles
  • Harrahs Cherokee Casino - 38 min drive - 27.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪Frog Level Brewing Co. - ‬5 min drive
  • ‪Maggie's Galley - ‬3 min drive
  • ‪Blue Ridge Beer Hub - ‬5 min drive

About this property

Best Western Smoky Mountain Inn

Hotel in Waynesville with free breakfast and a fitness center
At Best Western Smoky Mountain Inn, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

What is there to do close to Best Western Smoky Mountain Inn?

This hotel is located in Waynesville, close to Blue Ridge Parkway Balsam Entrance, Wheels Through Time Museum, and Maggie Valley Festival Grounds. You'll also find Pisgah National Forest and Smoky Mountain Jumphouse within a short drive.

Is there parking available at Best Western Smoky Mountain Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Smoky Mountain Inn feature a casino at the property?

No, Best Western Smoky Mountain Inn doesn't have a casino.

Is there an indoor pool at Best Western Smoky Mountain Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Smoky Mountain Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include mountain views and free Internet access.

Are there hot tubs at Best Western Smoky Mountain Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Smoky Mountain Inn feature a restaurant that includes a breakfast menu?

Best Western Smoky Mountain Inn offers free continental breakfast each morning though there is no restaurant.

Does Best Western Smoky Mountain Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Smoky Mountain Inn though service animals are welcome.

Are there connecting rooms at Best Western Smoky Mountain Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Smoky Mountain Inn?

The closest major airport to Best Western Smoky Mountain Inn is Asheville Regional Airport (AVL), which is about 26.9 mi away.

Are there rooms with balconies at Best Western Smoky Mountain Inn?

No, at Best Western Smoky Mountain Inn, there aren't any guestrooms that list a balcony.

Reviews

Best Western Smoky Mountain Inn Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay. The staff were very friendly, the room was clean and the bed was very comfortable. The continental breakfast each morning was enjoyable. Thank you!
Stayed 4 nights in Nov 2025

6/10 Okay

Laura

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was great but property was very noisy and access (drive) was not good. Mud everywhere. Room was very clean and price was fair.
Stayed 1 night in Apr 2025

8/10 Good

Harvey

Liked: Staff & service, room comfort

Nice Mountain Lodging

Hotel is in a great location, and room was generally clean. There were some insects in the room that appeared. Overall a comfortable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

stephanie

Stayed 1 night in Aug 2025

10/10 Excellent

John, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, convenient, easy to check in and good geographical location
Stayed 2 nights in Aug 2025

8/10 Good

Anastasia

Liked: Cleanliness, staff & service
great views, good big room, excellent stuff. Did not like breakfast options - no omelet, sausages, just simple carbs like cereal and bagels.
Stayed 1 night in Jul 2025

8/10 Good

Mil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Very clean and comfortable. Quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Very clean and friendly people. The pool was nice too. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

cuteenglishteacher LLC

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was wonderful and it was quiet. The staff were wonderful!
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Clean Place. Unfriendly staff

We enjoyed our stay here as far as the convenience and the Mountain View. However the staff was very unfriendly and unprofessional. Every time I asked for towels or wash cloths I was questioned on how many was in my room and they acted as if they didn’t want to help me. If you stay there you will want to avoid a lady named Angie. She is very rude and needs to be disciplined!
Stayed 4 nights in Jul 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was well maintained. Staff were pleasant. The only negatives were the shipping containers in the parking lot blocked our view and the pool was closed. Otherwise, we would definitely recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

JANELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driveway is in poor condition
Stayed 4 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful check-in, friendly staff. Clean room in need of a little updating. Not bad for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Amenities
Will stay there again
Stayed 2 nights in Jul 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean and comfortable rooms

Our stay was satisfactory. Beds and room were clean and comfortable. My granddaughter enjoyed taking pictures of the beautiful scenery surrounding the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceeded our expectations, everything was spot on, the property os well maintained, lawn care was there during our stay, a gentleman inspecting and replacing fire extinguishers. and it is clean. one ice machine broke or was just out of ice, but i know ice machines and they break alot, but they have two, so not a big deal. i will return to stay again!!
Stayed 4 nights in Jul 2025

10/10 Excellent

John F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay traveling
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Beautiful views
Stayed 1 night in Jun 2025

2/10 Terrible

Anne

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, clean, and wonderful staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Very clean and the staff are very friendly. Close to interstate, shopping, and restaurants choices.
Stayed 4 nights in Jun 2025

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