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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Exterior
Outdoor pool, pool umbrellas, sun loungers
Lobby
Coffee shop
Down comforters, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Room service

Explore the area

View in a map
No 53, Devaneri Village, East Coast Rd, Tirukalukundram, Tamil Nadu, 603104
  • Place, Tiger Cave
    ‪3 min drive‬
  • Place, Mamallapuram Beach
    ‪4 min drive‬
  • Place, SRM University - Kattankulathur Campus
    ‪59 min drive‬
  • Airport, Chennai (MAA-Chennai Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite, 1 Queen Bed (Sea Suite)

Down comforters, minibar, in-room safe, desk

Suite, 1 Queen Bed (Sea Suite)

  • 1119 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Garden Cottage)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Garden Cottage)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Beach Villa)

Down comforters, minibar, in-room safe, desk

Suite, 1 Queen Bed (Beach Villa)

  • 505 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Garden Bungalow)

Down comforters, minibar, in-room safe, desk

Suite, 1 Queen Bed (Garden Bungalow)

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Club Room)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed (Club Room)

8.0 out of 10
Very good
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Mahabalipuram

Located in Mahabalipuram Beach, Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram is within 2 miles (3 km) of sights such as Tiger Cave and Sri Sthala Sayanaperumal Temple. This 94-room, 4.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Tiger Cave - 3 min drive - 1.6 miles
  • Mamallapuram Beach - 4 min drive - 2.1 miles
  • Old Mahabalipuram Road - 7 min drive - 3.9 miles
  • ECR Beach - 38 min drive - 21.6 miles
  • SRM University - Kattankulathur Campus - 59 min drive - 31.3 miles

Getting around

  • Chennai Thirumani Station - 29 min drive
  • Chennai International Airport (MAA) - 85 min drive

Restaurants

  • ‪A2B Veg Resturant - Ananda Bhavan - ‬2 min drive
  • ‪Santana Beach Restaurant - ‬4 min drive
  • ‪Water's Edge - ‬4 min drive
  • ‪Marmoris - ‬5 min drive
  • ‪Sea Breeze - ‬4 min drive

About this property

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Luxury hotel on the beach, with outdoor pool
At Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,180 for adults and INR 590 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Namma Shack
  • Welcafe Riva

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 16,996 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • High-pile carpet in room
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for INR 2065 per pet, per night, plus a deposit of INR 2065 per night
  • Dogs only

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for INR 2360.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 10620.00
  • Christmas Eve (December 24) Gala Dinner per child: INR 5310.00 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 17700
  • New Year's Eve (December 31) Gala Dinner per child: INR 8850 (from 6 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
  • Pet deposit: INR 2065 per night
  • Pet fee: INR 2065 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2360.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

WelcomHotel Kences Palm Beach Hotel Mahabalipuram
WelcomHotel Kences Palm Beach Hotel
WelcomHotel Kences Palm Beach Mahabalipuram
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach
Hotel WelcomHotel Kences Palm Beach -Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group
Welcomhotel by ITC Hotels Kences Palm Beach Mamallapuram
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Hotel

Frequently asked questions

What is there to do around Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

This hotel is situated in Mahabalipuram Beach, close to Mamallapuram Beach, Krishna's Butter Ball, and Krishna's Butterball. You'll also find Descent Of The Ganges and Ganesha Ratha within a short drive.

How much does it cost to stay at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram on Dec 7, 2025 start from $110.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Spa services at the hotel include massages, body treatments, and facials.

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram have a casino at the property?

No, Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram doesn't have a casino.

Is there an indoor pool at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram have a hot tub?

No, there isn't a spa tub at this hotel.

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram have a restaurant with a breakfast menu?

Yes, Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram serves buffet breakfast for a surcharge each morning at Namma Shack.

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram for a fee of INR 2065 per pet, per night. A deposit of INR 2065 per night is collected.

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

The closest major airport to Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram is Chennai International Airport (MAA), which is about 23.6 mi away.

Are there rooms with balconies that I can book at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Reviews

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 62 reviews
Rating 8 - Good. 13 out of 62 reviews
Rating 6 - Okay. 11 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

Reviews

6/10 Okay

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
good property. can take more care of the facilities. we had twice electical issues in the room like ac not working etc. more care to be taken to such issues before guests check in.
Stayed 1 night in Jul 2025

6/10 Okay

Jegan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property and we had a great time! The breakfast was top-notch, offering high-quality selections. The only issue was a leaking walk-in shower which caused water to run across the bathroom floor, near the toilet.
Stayed 1 night in Jul 2025

6/10 Okay

Sobanbabu

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Outdoor Pool and beach access was excellent.. room was the worst I’ve ever stayed for the price we paid. Though staff was friendly, this hotel doesn’t stay up to ITC standards. I wish if there is a path to refund part of our stay fees..
Stayed 1 night in Jul 2025

10/10 Excellent

Ziyath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Hoooooo my god , I don’t have any words more than it’s amazing
Stayed 1 night in May 2025

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ANSUMAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A lovely property stretching down to the beach with lovely gardens snd excellent facilities. All the staff were friendly and helpful. Breakfast buffet was top quality. The swimming pool was great - though a few more loungers and parasols would be welcome at busy times. The room was spacious and comfortable.
Stayed 5 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Savitha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very pleasant stay . Will visit again
Stayed 1 night in Oct 2024

2/10 Terrible

Saurabh

Traveled with partner
Disliked: Property conditions & facilities
Room was very small, dine in wasnt that good, bathroom had leakage
Stayed 1 night in Sep 2024

4/10 Poor

gowri

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

arvind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at the property. They had limited options for outdoor play or activities, however the beach and pool were quite enjoyable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rajesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and comfortable stay with good amenities
Stayed 2 nights in Jul 2024

6/10 Okay

Rakesh

Traveled with family
Liked: Staff & service

Provided sub standard room

Very unhappy with the room. We booked Deluxe Room, 1 Queen Bed (Club Room) however we were given bad room stating hotel has upgraded us to better room. When we requested why we are not given our original booked room, I was informed those rooms are booked and not available on Sat and Sun. Apart from room rest all were good (cafeterias, pool, beach areas, and service staff)
Stayed 2 nights in Jun 2024

8/10 Good

Anu

Stayed 1 night in Jun 2024

10/10 Excellent

Sanjay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Biren

Business traveler
Disliked: Amenities, property conditions & facilities
Do not let waste your money. They will never tell you that they have sold garden for parties and that they are loud and go on until 11 PM. Gym is very dirty. Mosquitoes everywhere. Not even orth the price. Shame that ITC is associated with it
Stayed 3 nights in Feb 2024

6/10 Okay

Philip

Traveled with family
Disliked: Staff & service
Service level is low Even the TV did not provide basic channels like CNN. Or BBC Not enough lighting in the room to read
Stayed 5 nights in Dec 2023

10/10 Excellent

kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite calm with great service and food. Away from city hustle bustle its one of the best beach resorts
Stayed 2 nights in Nov 2023

6/10 Okay

amala

Traveled with family and small children
Liked: Cleanliness
The pool and the common area is really good. The restaurant and rooms are good but didn't feel like worth the money
Stayed 1 night in Sep 2023

10/10 Excellent

Sunder

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast could have been added
Stayed 1 night in May 2023

6/10 Okay

Pamela

Traveled with family
Liked: Staff & service
We liked the size of the property. It was a shame that work was happening. The pool area needed TLC.
Stayed 2 nights in Feb 2023

10/10 Excellent

srujana

Stayed 1 night in Dec 2022

10/10 Excellent

Jai

Stayed 1 night in Sep 2022

4/10 Poor

Ashok Raja

Traveled with family and small children
Disliked: Property conditions & facilities
To be honest, I’m still surprised how this is classed as 5 star property. Probably before 10 or 15 years and definitely the rooms and property doesn’t give that 5 star look. AC wasn’t working in Reception, AC wasn’t fully functional in room, no ventilation, no South Indian food, majority of Hindi speaking staff. Pool has no equipments or any kids toys to play with, delayed room service, delayed check out procedures, food is not worth the money we paid for. It was totally a disappointing stay out there. Nothing to like there, sorry
Stayed 2 nights in Aug 2022

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