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The Ritz-Carlton, Chengdu

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Photo gallery for The Ritz-Carlton, Chengdu

Indoor pool
Creator video - submitted by Agnes Kumala
Alfresco dining, open daily
A spa area with a large window offering a city view, a marble bathtub, and a towel rack.
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
  • Place, Tianfu Square
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪2 min drive‬
  • Place, Wide and Narrow Alleys
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a bench, a nightstand, and a wall-mounted lamp.

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

A modern living room with a large window, a flat-screen TV, and a wooden cabinet.

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a bench, a nightstand, and a wall-mounted lamp.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

A modern living room with a large window, a flat-screen TV, and a wooden cabinet.

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a sitting area with a chair, and a large window offering a city view.

Club Room, 2 Double Beds

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (View)

A hotel room with a large bed, a bench, a nightstand, and a wall-mounted lamp.

Club Room, 1 King Bed (View)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds (View)

A hotel room with two beds, a sitting area with a chair, and a large window offering a city view.

Club Room, 2 Double Beds (View)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (View)

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Double Beds (View)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (View)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern living room with a large window, a flat-screen TV, and a wooden cabinet.

Suite, 1 Bedroom

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room | 55-inch Smart TV with digital channels

Club Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Chengdu

Located in Chengdu City Centre, The Ritz-Carlton, Chengdu is a leisurely stroll from popular sights such as Tianfu Square and Sichuan Museum of Science and Technology. This 5-star hotel has 350 rooms and welcomes guests with 5 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Chengdu and also close to Wenshu Monastery and Wide and Narrow Alleys.

What's nearby

  • Donghuamen Archaeological Site - 5 min walk - 0.3 miles
  • Tianfu Square - 9 min walk - 0.5 miles
  • Wenshu Monastery - 18 min walk - 1.0 mile
  • Taikoo Li Shopping Center - 2 min drive - 1.3 miles
  • Wide and Narrow Alleys - 2 min drive - 1.3 miles

Getting around

  • Chengdu Railway Station - 5 min drive
  • Luomashi Station - 16 min walk
  • Shuangliu Intl. Airport (CTU) - 30 min drive

Restaurants

  • ‪Social - ‬5 min walk
  • ‪小谭豆花 Xiaotan Douhua - ‬5 min walk
  • ‪Club Lounge - ‬14 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬7 min walk
  • ‪Xi Yue Cheng Tan Dou Hua - ‬7 min walk

About this property

The Ritz-Carlton, Chengdu

At The Ritz-Carlton, Chengdu, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 to 258 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge
  • Ting Restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18,464 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 258 to 258 per person
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on Jul 13, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, Chengdu?

This hotel is situated in Chengdu City Centre, just steps from Donghuamen Archaeological Site. You'll also find Tianfu Square and Chengdu IFS within a short drive.

Is parking available on site at The Ritz-Carlton, Chengdu?

Yes, self parking is offered for free at the hotel. Though parking is available on request, an electric car charging station and wheelchair-accessible parking are also available.

Is there a spa available at The Ritz-Carlton, Chengdu?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, hydrotherapy, and couples treatments.

Are there luxury amenities available at The Ritz-Carlton, Chengdu?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and deep-tissue massages at this hotel.

Does The Ritz-Carlton, Chengdu feature a casino on the premises?

No, The Ritz-Carlton, Chengdu doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Chengdu?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:30 PM.

What will couples enjoy most about a stay at The Ritz-Carlton, Chengdu?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a bar/lounge.

Does The Ritz-Carlton, Chengdu have a hot tub?

No, but this hotel does have a sauna.

Does The Ritz-Carlton, Chengdu feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Chengdu has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton, Chengdu allow pets to stay free of charge?

No, pets aren't allowed at The Ritz-Carlton, Chengdu though service animals are welcome.

Does The Ritz-Carlton, Chengdu have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Ritz-Carlton, Chengdu?

The closest major airport to The Ritz-Carlton, Chengdu is Shuangliu Intl. Airport (CTU), which is 12.1 mi away (30 minutes by car).

Are there rooms with balconies that I can book at The Ritz-Carlton, Chengdu?

No, there aren't any guestrooms at The Ritz-Carlton, Chengdu that offer a balcony.

Does The Ritz-Carlton, Chengdu host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Chengdu.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 374 out of 449 reviews
Rating 8 - Good. 51 out of 449 reviews
Rating 6 - Okay. 20 out of 449 reviews
Rating 4 - Poor. 2 out of 449 reviews
Rating 2 - Terrible. 2 out of 449 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

RONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Highly recommended.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

SHU YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Krisada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but quite far from shopping areas.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean hotel and great amenities
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DEANMARTYN

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rich

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great service!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Pow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Minghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and great staff
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Joanne Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay, thank you to the hotel team!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Zeyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and excellent experience, will definitely stay again next time we are in Chengdu
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Shirley

Great stay!
Stayed 2 nights in May 2024
Verified

6/10 Okay

Andrew Yick siu

Disliked: Cleanliness
Breakfast was not surprising. Going elsewhere is recommended as it was 150 RMB per head. Going nearby eatery should cost around 30RMB per head. Location is near old town where shopping is nowhere nearby. The shower experience was poor as the temp is not stable, sometimes hot and sometimes cold. Overall experience was only fair but being Ritz Carlton, I would expect more. Not a 4 Star experience
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Margarethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really impressed by the quality of service. Thank you for having made our stay beautiful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

HAISHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Zhifen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and restaurants. The hotel is wonderful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Xuming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am extremely satisfied. The location and the service are excellent.
Stayed 2 nights in Sep 2025