Sofitel Chengdu Taihe5.0 out of 5.0
Recent guest reviews
It is my second time in this hotel and it is always pleasant and warm welcome with a big smile, great service and ultra-care of the guest. I WOULD LIKE TO MENTION ESPECIALLY Ms. Dusanka and Ms Alisa which are so friendly and has a great hospitality altitude.
Travelled alone to China with China highlights. Stayed two nights in this fabulous hotel. Luxurious huge room with everything I needed and great views. Excellent food and very helpful staff. Wished my stay was longer. I would highly recommend this hotel to anyone travelling to Chengdu it's well situated for local shopping.
We have stayed in many hotels through the years and this hotel ranks as one of the best. We selected a 70m2 suite with club lounge access as it seemed good value for money and it certainly was. Whilst it was the theme throughout the hotel, the staff in the lounge were especially friendly and attentive. Our English only capability did not affect our ability to communicate as there was always at least one staff member on hand to speak English to us.
Stayed at the hotel for 4 nights (22-26 Dec 2017) in their Suite. Being an Accor member and regular traveller, I've stayed in many of Accor's stable of hotels over the years. And this being branded a Sofitel, I had high expectations. Plus: - Good service (see details below). - Friendly and helpful staff, special shout out to Emma at the reception/check-in desk, Edison the Head Concierge and Sean who helps out at the Concierge Desk. - Emma came to my rescue as some of the younger staff who was originally handling my check-in couldn't speak English. - Edison spoke good English and is knowledgeable with the local tourist attractions, where to eat, and basically everything else under the sun. - Sean was ever helpful and gave great suggestions. He helped search (online) for certain restaurants I had in mind and made reservations for me, and help organise my taxi and Didi rides, including traveling to the outskirt of town. He also helped get tickets for the Sichuan Opera performance. Fantastic staff. Minus: - The hotel has seen better days. It's dated, and needs to be perked up. Doesn't stand up to other Sofitels in this part of the world. - Pillows were too soft and my neck ached every morning. - Breakfast offering at the coffee house could be improved. - In a quieter area of town, facing a main road. If you want serenity, this is good. But the downside is the lack of convenience stores and eateries nearby.
Stayed at this hotel for five days. It is located besides a famous river in towb called JinJiang River. The nearest subway is about 10mins walking distance. Nearby got 7-eleven convenient shop about 300m away. At night, the surrounding is quite quiet. Hard to find restaurant or eatery outlets. The rooms are spacious but old. Need renovation and refurbishment in the room and corridor. The bed is very soft and not comfortable. It is a green award hotel and room temperature is set around 24degree, not cold for guests from Asean country. Those looking for modern contemporary hotel, this hotel may not be your choice.
我们一家四口👨👩👧👦住在这里，总得来说是一次很享受的经历！酒店地点方便，员工都很有礼貌、和善! 特别是礼宾部Yuki非常耐心且乐于助人，对于第一次来成都的游客，主动分享成都的旅游项目，为我们这次行程带来很多方便，给我们留下深刻印象。在行政楼Lounge，环境、音乐、食物、员工，有水准，非常享受！ 如果把客房的床🛏️和枕头再提升一下质量，就更完美了！ The concierge staffs were very helpful. In particular Ms Yuki at the concierge is happy to share local knowledge and genuinely interested in our comfort and our experience of this city. Staff up on the club floor are simply awesome people who genuinely care. We enjoyed the great services from all the staff who made our stay so pleasant. It will be perfect if hotel upgrade the quality of mattress and pillows!
Our family of 4 stayed at Sofitel in 2 junior Suite for 4 night recently (1 Dec – 5 Dec’17). The concierge and bellhop staffs were very helpful with taxi, directions, and activities. In particular Yuki, Rachel and Eddie at the concierge, were happy to share their local knowledge and genuinely interested in our comfort and our experience of this city. Staff up on the club floor are simply awesome people who genuinely care. We enjoyed the great services from Sisy and others who made our stay so pleasant. Very nice hotel which was made excellent by their great staff.
This time I spent a total of 7 nights at Sofitel Chengdu. Although the hotel is more than a few years old and certainly no longer up to the latest design, it meets all the Accor and Sofitel standards of a 5-star hotel. The rooms are large and tastefully decorated, clean and the housekeeping works flawlessly. The breakfast buffet is very varied with many Chinese and European dishes. The hotel's location right on the river in the traditional city center is an ideal base for exploring the area, with the public shuttle bus to the airport within walking distance providing a cheap and reliable alternative to a taxi. The best thing is the courteous service of the staff in the hotel, I would like to mention two of them by name (both have agreed): Winney is the manager of the breakfast restaurant and helps with small practical problems, also has her area firmly under control and is always very friendly to the guests. Gloria is the Assistant Manager of the Sofitel Club and is charming and helpful with her team to make you feel comfortable as a guest and individually cared for. Overall, the Sofitel Chengdu is a very good hotel for private and business travel, I will definitely go there again.
So glad we stayed 3 nights here. We upgraded to a suite room and enjoyed the club floor services on the 23rd floor. Staff up on the club floor are simply awesome people who genuinely care. We enjoyed the great services from Alisa, Sisy, Dusanka and others who made our stay so pleasant. Our suite room was incredibly huge and nice. Everything was great. The hotel is located just a few minutes walk from the Metro Station.There is a bus stop along the main road. Bus 82 can take you to Jin Li Walking Street 4 stops away for just CNY2. The location of the hotel is really good. We could reach the Panda Base, Tianfu Square, Chun Xi Shopping Area very easily. Pampered with comfort and luxury, our stay in Sofitel Chengdu Taihe was simply perfect.
Recommended by a colleague, the Sofitel was just perfect for my stay. Very modern and comfortable. Quiet high-class bedroom and bathroom. And the breakfast buffet is so impressive ! Hotel team available and efficient.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Jinjiang within a short walk of Tomb of Mengzhixiang, Sofitel Chengdu Taihe is within a mile (2 km) of Tianfu Square. This 262-room, 5-star hotel welcomes guests with 3 restaurants, a marina, and an indoor pool. It's also close to Sichuan Museum of Science and Technology and Chengdu City Sports Center.
Enjoy dining at Fuji, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Sofitel Chengdu Taihe's 262 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and bathrobes. Free bottled water, safes, and phones are also available.
Guests of Sofitel Chengdu Taihe enjoy a marina, an indoor pool, and a fitness center. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 957 reviews