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Sofitel Chengdu Taihe

5.0 out of 5.0

Recent guest reviews

While this property doesn’t exude the over the top frills and fancy that you get to see at some of the SOFITEL properties around Asia, it comes fitted with all the standard Luxury elements and creature comforts to make your stay in Chengdu pleasant. LOCATION: Lovely location right next to the River and with easy access to the arterial highways of the city. DINE + DRINK: Nice Lobby level Bar and a couple of Fine dining restaurants on site. Didn’t get to eat the breakfast so don’t know how it was ROOM: I stayed in 1909, so this review is based on that; VIEW: Lovely View of the River and the cityscape; SIZE: Very spacious suite room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Spa quality cosmetics FACILITIES: Compact Gym with a basic range of weights and Cardio machines, a bit dated though but enough for a good workout. Sweet Swimming pool perfect for a lounging dip or a workout swim SERVICE: Friendly staff that took care of all my needs with a smile and made us feel pampered and well taken care of. Special Shout out to the sweet staff at the front desk HOW WIRED YOU WILL BE: Free high speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in multiple languages . The best part were the multiple PLUG POINTS supporting all kinds of Plugs from the world!! Super cool.

we had a room with a nice view, good Location, close to the next metro station, helpful and friendly staff, speak English, breakfast was very good with a lot of choices, would definitely stay there again

We were in Chengdu as part of our tour of the panda breeding center. This hotel is quite nice and well situated. Breakfast was excellent in the restaurant. Only problem came in trying to exchange US dollars to Yuan at the front desk. The clerk said our money was old. We knew problems existed in such exchanges and had brought new bills. They got nominally wrinkled over the course of a week. I took the bills to our room, ironed them and they exchanged them without a hassle - just an extra step that was really unnecessary.

We stayed there for 2 nights in May went to Mt Emie for a night and back to this hotel for another night. Of the 10+ hotels we stayed at during our month in China, this ranks as one of the best. From the front desk staff at registration, bell desk, house keeping, restaurant servers and chefs, all were most pleasant to deal with. This hotel does it right from top to bottom. While it’s not likely I’ll be back to Chengdu ever, I have no hesitation or mental reservation to recommend this hotel.

I stayed in this hotel for 7 nights. The hotel is located alongside the Jinjiang river within a short walking distance of the metro stop, Jin Jiang Hotel exit C1. The hotel felt a little dated but staff were helpful, polite and well trained. I used the gym on the 5th floor which was fine but again, felt a bit dated. The bright spot of the hotel was the lounge on the 23th floor which served breakfast, afternoon tea and evening cocktails. The crew of 5 who look after this lounge were wonderful, friendly without being intrusive, attentive without being overbearing. If you decide to stay in this hotel, I recommend booking a room with allows access to this lounge.

2 day stop in Chengdu to see the Pandas. The rooms are nice with very comfortable beds, linens and towels. The staff are very friendly. The hotel feels luxurious and has everything that you would need and is in a good location just a short taxi ride to the shopping and restaurant areas. The breakfast was quite good with lots of choices.

We stayed in The hotel for 2 nights. The Check in was pretty smooth at 1am. We got a massive Room with great view over The city. Thank you Emma at reception for your help. The hotel is well located And you can get around The city easily. Our flight back was at 9pm and they allowed us to stay in the club sofitel, where we got accommodate by Dusenka and Mr. Light. The afternoon tea was great!

First time to Chengdu for a big invest event. The event was spread around the city, hence I picked a reliable hotel. The hotel lobby is huge and impressive, as expected. Checkin procedure as usual, went all smooth, lucky me, got even an upgrade to a suite room. Suite room means it has a sleeping side and a living side, but it is still one room. There are a couple of lifts, however, they were rather slow. Also leaving the lift you could see the curtains which are definitly not in 5 star shape anymore, they were old and had holes. Generally due to the thick carpet, it is quiet. The floor split, had to make sure to get the right turn to get to my room. Bed as expected very comfortable but amazing was the huge bathroom, nearly the whole length of the room. TV with all kind of channels, surprising however, no BBC, had to watch American news, whatever that means. Room was in good condition and the Wifi worked fine. View on the river is nice. Breakfast in the common room a bit chaotic, unclear where to get what items, quality was good. Much better experience in the executive lounge. Very personal and good service and the meal selection is great, also for the dinner. All wishes were fullfilled in a glimpse by the executive lounge team. Checkout at 6am in the morning as usual too, it just takes time in China, it is never fast. Swimming pool and fitness area is great, good size and enough machines. Location of the hotel is a bit strange. There is another hotel next door, beside that not much. Walking for 15 minutes gets you to the bar street at the river with terrible music, but the hotel itself has not even got a restaurant or other shops next door. If you do not need this the hotel is fine, if you want it it is not the best.

I have spent 3 nights with my family in that hotel where the service and design was very far from Sofitel standard. Indeed we expected to experience the same quality of service which was definitely not the case. First of all the the hotel and rooms are very old like some local hotel that cost around 600rmb. In addition, restaurant are ugly and food under what is acceptable for such hotel. I do a lot of business trip to China, so I know what I am talking about. Sofitel has to really take this seriously, as it is terrible for the brand image. Of course I do not recommend this hotel.

We stayed in this hotel for a total of 8 nights. I can only say that the service is excellent that I even made friends with people working in the hotel. Best to mention is the club lounge. Everyone knew my name and knows what I want to exactly. From my tea and my omelette. Light the manager went extended mile to give me the personal feeling that he and his team cares about me. He and his team includes Sisy, Dusanka, Wendy and Maria. The girls are excellent, they are patient, always asking if I need to top up my drinks and most importantly they are happy at their work and smiling. The club lounge also offers happy hour between 6-8, so you really get your money worth. Light also went extra to give me the opportunity to stay after my checkout. So thank you very much light, thank you very much all of the girls. The hotel staff are also friendly in terms of check in. I had earlier flight on my first day. Sally from front desk went and helped me to check in earlier. I highly recommend a club lounge access room so you not only get the private space, but also the personal service from the girls and light. I will be coming back to Chengdu again and staying at Sofitel. I hope I see the team again.

15 Binjiang Middle Road Chengdu Sichuan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Located in Jinjiang, Sofitel Chengdu Taihe is within a mile (2 km) of sights such as Tianfu Square and Sichuan Museum of Science and Technology. This 262-room, 5-star hotel welcomes guests with 3 restaurants, a marina, and an indoor pool. It's also close to People's Park and Chengdu City Sports Center.


Dining

Enjoy dining at Fuji, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Sofitel Chengdu Taihe's 262 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and bathrobes. Free bottled water, safes, and phones are also available.


Property features

Guests of Sofitel Chengdu Taihe enjoy a marina, an indoor pool, and a fitness center. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Luxury Room, City View (High floor)

Queen 1 | Sleeps 3

Club Suite, River View

Queen 1 | Sleeps 3

Club Suite, River View

Queen 1 | Sleeps 3

Junior Suite, River View

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 986 reviews