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Sofitel Chengdu Taihe

5.0 out of 5.0

Recent guest reviews

From start to finish, a wonderful stay. The service before we arrived and during our stay was exemplary. The lobby is stunning with an Art Deco influence and a real ‘Gatsby’ like feel. Dasanka in the Club Lounge was particularly lovely and attentive, making it such an unusually warm and friendly experience. Will definitely come back if and when in Chengdu. It’s also conveniently located near the river and a Metro station.

The hotel location is so so, but the hotel face a good river and small park, you could walk the park in the morning. The room has the smoking or non-smoking, the reception confirmed with me about that upon we check in, reception is the young man with warn and friendly. The room is comfortable and tidy, we have the two rooms, one room the wifi is good, the other room is too slow, and always difficult to connect it. The mini bar is empty, and doesn't link the electric. The breakfast is so so, but the service is good, we can't find the corn and bean in salad bar, if we need the butter, we have to request, but the butter is not individual package, no fresh juice, the breakfast is like the 4 star range. They provided the turn down service without gift. Reception Linna is friendly and warn to help us check out.

stayed in Sofitel hotel in Chengdu for two nights. it is close to city and with a taxi ride of RMB 6 can bring you to a place where we had our karaoke there for RMB268 for 5 hours with a big room that can cater 8 persons. the hotel rooms are big as usual with two twin beds and a sofa seat with coffee table. the area there is safe to walk about even it is late in the night like 10 pm. Hotel staff are nice and we requested to open window so that we get fresh air as the room aircon is only warm air as autumn there is no aircon available. overall, hotel is good and porter are friendly to deliver your luggage to your room. No sauna or spa in this hotel, if there is one it would be great, especially for travelers.

I would give this a higher rating if the Spa lived up to its name - ladies if you want a steam/sauna or jacuzzi don’t expect much here - men only facilities (what is that about - and don’t say err space - do something about it) - (after 40 minutes wait to be switched on) the ladies sauna (cupboard) was poorly built / tiny and DIRTY (I could not stay in there and stare at the icky floor) - the shower was DIRTY and the jet bath didn’t work - shame the staff didn’t seem to care The other staff in the hotel were brilliant- helpful, accommodating and supportive and deserving of thanks and recognition I found location worked for quick trip (pandas a must) and the hotel generally, although a bit dated, lived up to expectations

Enjoyed staying in Hotel. Very good location and staff very helpful even if English was limited at times. I am coeliac and the hotel international restaurant were able to offer meal options. Winney in particular was very helpful in ensuring that me meals were gluten free. Would have liked cool air conditioning to have operated in bed room but I was able to get the window opened. Would recommend hotel for a very comfortable stay

It is my second time in this hotel and it is always pleasant and warm welcome with a big smile, great service and ultra-care of the guest. I WOULD LIKE TO MENTION ESPECIALLY Ms. Dusanka and Ms Alisa which are so friendly and has a great hospitality altitude.

Travelled alone to China with China highlights. Stayed two nights in this fabulous hotel. Luxurious huge room with everything I needed and great views. Excellent food and very helpful staff. Wished my stay was longer. I would highly recommend this hotel to anyone travelling to Chengdu it's well situated for local shopping.

We have stayed in many hotels through the years and this hotel ranks as one of the best. We selected a 70m2 suite with club lounge access as it seemed good value for money and it certainly was. Whilst it was the theme throughout the hotel, the staff in the lounge were especially friendly and attentive. Our English only capability did not affect our ability to communicate as there was always at least one staff member on hand to speak English to us.

Stayed at the hotel for 4 nights (22-26 Dec 2017) in their Suite. Being an Accor member and regular traveller, I've stayed in many of Accor's stable of hotels over the years. And this being branded a Sofitel, I had high expectations. Plus: - Good service (see details below). - Friendly and helpful staff, special shout out to Emma at the reception/check-in desk, Edison the Head Concierge and Sean who helps out at the Concierge Desk. - Emma came to my rescue as some of the younger staff who was originally handling my check-in couldn't speak English. - Edison spoke good English and is knowledgeable with the local tourist attractions, where to eat, and basically everything else under the sun. - Sean was ever helpful and gave great suggestions. He helped search (online) for certain restaurants I had in mind and made reservations for me, and help organise my taxi and Didi rides, including traveling to the outskirt of town. He also helped get tickets for the Sichuan Opera performance. Fantastic staff. Minus: - The hotel has seen better days. It's dated, and needs to be perked up. Doesn't stand up to other Sofitels in this part of the world. - Pillows were too soft and my neck ached every morning. - Breakfast offering at the coffee house could be improved. - In a quieter area of town, facing a main road. If you want serenity, this is good. But the downside is the lack of convenience stores and eateries nearby.

Stayed at this hotel for five days. It is located besides a famous river in towb called JinJiang River. The nearest subway is about 10mins walking distance. Nearby got 7-eleven convenient shop about 300m away. At night, the surrounding is quite quiet. Hard to find restaurant or eatery outlets. The rooms are spacious but old. Need renovation and refurbishment in the room and corridor. The bed is very soft and not comfortable. It is a green award hotel and room temperature is set around 24degree, not cold for guests from Asean country. Those looking for modern contemporary hotel, this hotel may not be your choice.

15 Binjiang Middle Road Chengdu Sichuan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Located in Jinjiang, Sofitel Chengdu Taihe is within a mile (2 km) of sights such as Tianfu Square and Sichuan Museum of Science and Technology. This 262-room, 5-star hotel welcomes guests with 3 restaurants, a marina, and an indoor pool. It's also close to Chengdu City Sports Center and People's Park.


Dining

Enjoy dining at Fuji, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Sofitel Chengdu Taihe's 262 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and bathrobes. Free bottled water, safes, and phones are also available.


Property features

Guests of Sofitel Chengdu Taihe enjoy a marina, an indoor pool, and a fitness center. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 971 reviews