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Shangri-La Chengdu

Property class: 5 and above

Choose dates to view prices

Photo gallery for Shangri-La Chengdu

A high-rise building with a modern glass facade, surrounded by a landscaped area with trees and a well-lit parking lot.
A large indoor swimming pool with clear blue water, sunlit ceiling, and lounge chairs along the side.
A hotel corridor with a blue carpet, light fixtures, and a view of a cityscape through a window.
A woman standing on a staircase in a hotel lobby with a decorative ceiling and wall-mounted plaques.
A hotel room with a large bed, a chair, a bench, a nightstand, a lamp, and a view of a cityscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021
  • Place, Sichuan University (Wangjiang Campus)
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪17 min walk‬
  • Place, Chengdu IFS
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, a view of the city, and a painting on the wall.

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Room, 1 King Bed, River View

A hotel room with a bed, a television on a wooden cabinet, a desk with a lamp, and a wall-mounted picture.

Horizon, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, River View

A hotel room with two beds, a large window with a city view, a desk, and a chair.

Deluxe Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon, Room, 2 Twin Beds, River View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Horizon, Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a chair, a nightstand, and a view of a cityscape.

Executive Suite, 1 King Bed

  • River view
  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Questers Riverview Family Room-Playhouse and Slide for kids under 1-meter

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted artwork, a window with curtains, and a small playhouse with a slide.

Questers Riverview Family Room-Playhouse and Slide for kids under 1-meter

  • River view
  • 474 sq ft
  • Sleeps 4
  • 1 Twin Murphy Bed
  • Free wired internet

View all photos for Questers Executive Family Suite-Playhouse and Slide for kids under 1-meter

A room with a playhouse, a sofa, and a television.

Questers Executive Family Suite-Playhouse and Slide for kids under 1-meter

  • River view
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Chengdu

Located in Chengdu City Centre within a mile (2 km) of Taikoo Li Shopping Center, Shangri-La Chengdu is within 2 miles (3 km) of other popular sights such as Chengdu IFS. This 5-star hotel has 593 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Chengdu and also close to Tianfu Square and People's Park.

What's nearby

  • Sichuan University (Wangjiang Campus) - 9 min walk - 0.5 miles
  • Jiuyan Bridge - 11 min walk - 0.6 miles
  • Taikoo Li Shopping Center - 17 min walk - 0.9 miles
  • Wangjianglou Park - 19 min walk - 1.0 mile
  • Chengdu IFS - 2 min drive - 0.9 miles

Getting around

  • Niuwangmiao Station - 13 min walk
  • South Railway Station - 16 min drive
  • Shuangliu Intl. Airport (CTU) - 25 min drive

Restaurants

  • ‪WOW Hangout - ‬17 min walk
  • ‪Little Lahore - ‬13 min walk
  • ‪廊桥酒吧 - ‬3 min walk
  • ‪五里关火锅 九眼桥店 - ‬13 min walk
  • ‪808音乐现场 - ‬1 min walk

About this property

Shangri-La Chengdu

At Shangri-La Chengdu, guests enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 55-inch TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are other standard amenities.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 145.75 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Z
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 36 floors
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 408.0 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CNY 999
  • Christmas Eve (December 24) Gala Dinner per child: CNY 299 (from 3 to 5 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Parking has height restrictions.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Frequently asked questions

Are free cancellation options available at Shangri-La Chengdu?

Shangri-La Chengdu offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Chengdu?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chengdu on Nov 9, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Shangri-La Chengdu?

This hotel is situated in Chengdu City Centre within a short 18-minute walk of Taikoo Li Shopping Center and also 11 minutes on foot from Jiuyan Bridge. You'll also find Tianfu Square and Chengdu IFS within a short drive.

Is parking available on site at Shangri-La Chengdu?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Shangri-La Chengdu?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Are there luxury amenities available at Shangri-La Chengdu?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and a full-service spa at this hotel.

Does Shangri-La Chengdu include a casino at the property?

No, Shangri-La Chengdu doesn't have a casino.

Is there an indoor pool at Shangri-La Chengdu?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

Is Shangri-La Chengdu a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a full-service spa.

Does Shangri-La Chengdu have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Shangri-La Chengdu feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Chengdu has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Chengdu allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Chengdu.

Does Shangri-La Chengdu have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Chengdu?

The closest major airport to Shangri-La Chengdu is Shuangliu Intl. Airport (CTU), which is 11.1 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Chengdu?

No, there aren't any guestrooms at Shangri-La Chengdu that offer a balcony.

Does Shangri-La Chengdu have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Chengdu.

Shangri-La Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 261 reviews
Rating 8 - Good. 55 out of 261 reviews
Rating 6 - Okay. 15 out of 261 reviews
Rating 4 - Poor. 4 out of 261 reviews
Rating 2 - Terrible. 0 out of 261 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good amenities, beautiful river views.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good food
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Excellent location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Good located, very good service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and Sauna are the best part of the stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful view!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few nights at the Shangri la in Chengdu. I’ve stayed there many times over the years for both business and travel. It feels like home. The staff are always wonderful and accommodating. Shout out to Morgan Li, one of the concierge staff, who was very helpful with suggestions for getting around Chengdu and good conversation. He was very concerned about me standing in the heat(very hot in CD on July) while waiting for the taxi he called for me on my final departure from the hotel. I will always stay at the Shangri la when travelling to CD.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Even staying an extra day due to how great the city is. All staff and people in the city are amazing.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic stay, very comfortable, helpful staff speak English very well. Special shout out to Julia at concierge who was very helpful and kind.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
Stayed 6 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
They only let you pack bread and fruit if you don’t want to eat breakfast in the dining room and watch you like a hawk. I should be able to pack one box of breakfast of my choice for my kid if I paid already.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We're very satisfied on the stay in Shangri-la Chengdu.There is a welcoming atmosphere, clean and large guest room, and we enjoyed thealthy and delicious breakfast.We'd like to stay again.Thank you.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Was really good at helping translate to my language! The door man helped me purchase a new suitcase delivered to the hotel, as mine broke on my journey here! Can not recommend the front door staff enough!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service; water pressure is excellent for shower
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good location, nice night view of Anshun Bridge and surrounding areas. Decent walking distant to Chunxi Road and Tianfu Square & People’s Park from there. Staffs were nice and helpful.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The best part of this hotel was its friendly and professional staff. The facilities like the Gym and the Spa were our personal favorite. Excellent location. The breakfast was also really amazing. Would highly, highly recommend.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to many entertainment dining options. Walkable to the Metro. Next to Lan Kwai Long nightlife district and across the bridge from many music bars and restaurants. The concierge Tyler Wang was very helpful.
Lan Kwai Fong nightlife
Lan Kwai Fong nightlife
Jin li street
Across the river from the hotel
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room, friendly staff. The only improvement to consider for the future is the door - it does not block the noise from the hall.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La does it right.

I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay at Shang!

Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!