InterContinental Chengdu Century City5.0 out of 5.0
Recent guest reviews
Where to begin. When traveling the world the toughest part is being away from your family. The Intercontinental in Century City makes that much easier on you. From wonderful lodging, and great food to the best staff that exceeds any other hotel in the area. The Club lounge is a quiet, peaceful and wonderful place. They have the most amazing staff that make me keep coming back anytime I visit Chengdu. They are my home away from home. Whether it's wonderful conversations or helping me find a great place to visit on the weekend they are the friendly places that keep me coming back. While there are hotels much closer to work than the Intercontinental I wouldn't consider staying anywhere else. I recommend you do the same there shouldn't be anywhere else except the Intercontinental at Century City. You won't regret your decision.
They just opened a new restaurant on the 5th floor. La Rotisserie. Outstanding. If you want a great steak in Chengdu, this is the place. Ask for Margarita if you need English. Private rooms for business meetings. Great ambiance.
World Tourism Organization (UNWTO) celebrated the 22nd Session of the UNWTO General Assembly at the hotel Intercontinental Century City based in Chengdu China, on the 11-16 September 2017. UNWTO General Assembly is a fundamental UWNTO Statutory meeting gathering all UNWTO Member States. Therefore, it is especially important that the venue is well prepared and adapted to the needs of our participants as well as the staff Members. On behalf of the UNWTO, I would like to praise the hotel for the excellent work of the all the staff. Everybody was extremely cooperative and always available to resolve any issue or doubt that we had. They demonstrated flexibility as well as the ability to adapt and act quickly when any unforeseen changes occurred. I would like to take the opportunity to give a special mention Mr. Xu Jin (James) who helped us to resolve many last minutes requests and manage all the unexpected changes. In a very short time we managed to build a very good relation with him. James is a very professional, trustworthy and discrete person. He provided and impeccable customer service, demonstrating high level of responsibility, seriousness, and strong dedication to his work, and always with the positive attitude and smile. His friendly and warm personality made it very easy to work with him. The Intercontinental Century City hotel sets a fine example of excellent service, personalized attention and professionalism and it provided the perfect venue for the UNWTO General Assembly. UNWTO congratulates the hotel on its achievements and wish all the best in the future endeavours.
Overall it's a great hotel. Among other InterContinental hotels in other cities, Intercontinental Century City Hotel Chengdu has a magnificent ambience combined with its unique classic style and Chinese majestic style. The best part is the managers and the employees. They are sincere, reliable and very responsible with their duties. I look forward to returning to this hotel in the near future with my family.
This is a second time I come back to work in Chengdu and a second time I stay at InterContinental hotel. The service gets much better than last year especially the happy hours food in club floor. This time, the hotel offers many choices for customers to choose from i.e. sushi, chicken wings, grilled steak etc. One night I was surprised when abalone in oyster sauce was offered in a hot plate . It was a delightful dinner for me that night. For long stay the hotel sale manager, Nicole Liu, offers free laundry up to 200 RMB, which is a great offer so that I do not need to wash my clothes each day.
I stayed in this hotel several months ago and had such a positive experience with management going above and beyond, that I wanted to come back (prior to that I had stayed at a different hotel in Chengdu). This stay was even better than the first. Management at this hotel is truly excellent - everyone was extremely well trained and also friendly and professional. The employees seem to truly enjoy their jobs and it shows in their work. When I complimented two of the mid-level managers, I received a note from the general manager thanking me for my comments. The hotel itself is spectacular. It is an architecturally fascinating blend of old and new with beautiful decor and lighting. The guest rooms are truly wonderful - beautifully furnished and lit, with comfortable bedding and a luxurious bathroom. I don't usually look forward to getting back to my room, since I travel for business and mostly enjoy my work, but this was a hotel that I truly looked forward to returning to each day.
Great hotel, room is spacious and confortable. Location is good, all shopping center is walking distance. many restaurant around. Check in very fast, very welcome. Staff professional, helpful. Breakfast with many choice and delicious. All equipment very good condition, restaurant, gym, internet..
Happy to be back after a year. Improvement from my last stay. The flowers used in the lobby were stunning, bright and cheerful, sets the warm welcome once you stepped thru the entrance. They had live music accompanying us during meal time. The songs were subtle and relaxing, great to have an enjoyable meal and pleasing music as background Location of the hotel is excellent, due to my meeting I was leaving the hotel late, the concierge explain to the taxi driver , he managed to arrive to the airport in time yet not speeding. I was surprised since I was not using the hotel car, yet they were happy to assist. Small gesture like this makes me definite to return again in the future.
I stayed there for 1 week during my visit, Hotel is perfect with nice location and staff. Only thing i would like to point out for this Hotel is they doesn't have good vegetarian food. Breakfast buffet was well spread-ed from Fruits, cakes, milk etc to plenty of non-veg, but they should have some Veg Options as well.
A big thank you for the kind understanding of the reception staff and manager at Intercontinental Century City Chengdu!! As an international business traveler flight delay can cause a tired night. After flying from Stockholm to Beijing and 3 meetings, my Chengdu flight was unfittunateky delayed for another 5 hours and I arrived at 4:30am in the Intercontinental Century City Chengdu and too late for booking a room for yesterday but too early for the check in today. The staff knows I am extremely tired and makes also no sense to have me wait for 4-5 more hours or pay 2 hours for an extra one night room fee. The hotel manager was then offering me an unexpected treat and he came out to personally explain that they understand inconvenient moment like this happens... so they are kind to waive the overnight and also offer immediate check in. It is exactly this kind of unexpected flexibility and understanding wins the heart of business travelers like us. Well done Intercontinental!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Located in Gaoxin, InterContinental Chengdu Century City is 0.9 mi (1.4 km) from New Century Global Center and within a 15-minute drive of Chengdu United States Consulate. This 5-star hotel has 492 rooms and welcomes guests with 4 restaurants, free in-room WiFi, and free self parking. Sichuan University is also within a 15-minute drive of this Chengdu hotel.
Enjoy dining at Cafe, one of 4 onsite restaurants. You can get a quick energy boost at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
InterContinental Chengdu Century City's 492 rooms provide refrigerators, minibars, and coffee makers. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Free newspapers, free local calls, and safes are also available.
InterContinental Chengdu Century City offers a fitness center, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 697 reviews