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Kempinski Hotel Chengdu

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Chengdu

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Photo gallery for Kempinski Hotel Chengdu

Bar (on property)
Bar (on property)
Executive Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Bar (on property)
Junior Suite | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Ren Min Nan Road 42, Chengdu, Sichuan, 610041
  • Place, Sichuan University (Wangjiang Campus)
    ‪1 min drive‬
  • Place, Tianfu Square
    ‪4 min drive‬
  • Place, Taikoo Li Shopping Center
    ‪5 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Executive Suite

  • 731 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Suite

  • 947 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Executive Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Family Suite

  • 667 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Classic Double Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Standard Room King)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chengdu

Located in Wuhou, Kempinski Hotel Chengdu is within a mile (2 km) of sights such as Chengdu United States Consulate and Yulin Life Plaza. This 471-room, 5-star hotel has an indoor pool along with free in-room WiFi and free self parking. Located centrally in Chengdu, it's connected to the convention center and also close to Taikoo Li Shopping Center and Sichuan University (Huaxi Campus).

What's nearby

  • Sichuan University (Wangjiang Campus) - 1 min drive - 0.7 miles
  • Wuhou Temple - 4 min drive - 2.2 miles
  • Tianfu Square - 4 min drive - 3.0 miles
  • Taikoo Li Shopping Center - 5 min drive - 3.4 miles
  • Chengdu IFS - 5 min drive - 3.4 miles

Getting around

  • South Railway Station - 6 min drive
  • Nijiaqiao Station - 11 min walk
  • Shuangliu Intl. Airport (CTU) - 17 min drive

Restaurants

  • ‪Executive Lounge Kempinski Hotel Chengdu - ‬2 min walk
  • ‪Peter's Tex Mex - ‬10 min walk
  • ‪Honey and Malt - ‬8 min walk
  • ‪小米燃面 - ‬6 min walk
  • ‪星巴克 - ‬11 min walk

About this property

Kempinski Hotel Chengdu

Luxury hotel with 3 restaurants connected to the convention center in Chengdu
Kempinski Hotel Chengdu features a nightclub, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 200 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free newspapers.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 118 for adults and CNY 78 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DR Restaurant & Bar
  • Harmony Chinese
  • Kempi Deli
  • Seasons Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • Nightclub
  • Piano
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 17 to March 26:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 360

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 118.00 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 200 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Hotel Kempinski
Chengdu Kempinski
Chengdu Kempinski Hotel
Hotel Kempinski Chengdu
Kempinski Chengdu
Kempinski Chengdu Hotel
Kempinski Hotel Chengdu
Kempinski Hotel Chengdu Hotel
Kempinski Hotel Chengdu Chengdu
Kempinski Hotel Chengdu Hotel Chengdu

Frequently asked questions

Is a free cancellation option available at Kempinski Hotel Chengdu?

Kempinski Hotel Chengdu offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see close to Kempinski Hotel Chengdu?

This hotel is situated in Wuhou, close to Taikoo Li Shopping Center, Jinli Street, and Wuhou Temple. You'll also find People's Park and Tianfu Square within a short drive.

Will I be able to park at Kempinski Hotel Chengdu?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Kempinski Hotel Chengdu have a casino on the premises?

No, Kempinski Hotel Chengdu doesn't have a casino.

Will I find an indoor pool at Kempinski Hotel Chengdu?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Kempinski Hotel Chengdu?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Kempinski Hotel Chengdu?

No, this hotel doesn't have a spa tub.

Does Kempinski Hotel Chengdu have a restaurant with a breakfast menu?

Yes, Kempinski Hotel Chengdu has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Kempinski Hotel Chengdu allow pets to stay free of charge?

No, pets aren't allowed at Kempinski Hotel Chengdu.

Are there connecting rooms at Kempinski Hotel Chengdu?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Kempinski Hotel Chengdu?

The closest major airport to Kempinski Hotel Chengdu is Shuangliu Intl. Airport (CTU), which is 8.5 mi away (17 minutes by car).

Can I book a room with a balcony at Kempinski Hotel Chengdu?

No, there aren't any guestrooms with balconies at Kempinski Hotel Chengdu.

Does Kempinski Hotel Chengdu offer wedding services?

There are wedding services available at Kempinski Hotel Chengdu if that's in your vacation plans.

Kempinski Hotel Chengdu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 127 reviews
Rating 8 - Good. 45 out of 127 reviews
Rating 6 - Okay. 15 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kaidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's only 5 mins walk from subway station, clean, and great staff. Only thing was the bar isn't the type you expected where you can hang out and have a drink, most the time it's not open day time or no bartender, just a server with a ipad take your drink order and I felt like I was the only one in there, but it is China the lifestyle of social is very different.
Stayed 2 nights in May 2025

10/10 Excellent

Coral

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fantastic
Stayed 2 nights in Mar 2025

10/10 Excellent

Coral

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were just fantastic
Stayed 4 nights in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near a metro station
Stayed 2 nights in Dec 2024

10/10 Excellent

Kui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Sep 2024

8/10 Good

Wing Fai

Stayed 3 nights in Mar 2024

10/10 Excellent

Rares-Mihai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Wen, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, room was a little small. Overall its a great place to stay!
Stayed 1 night in Dec 2019

8/10 Good

John

Business traveler
Liked: Staff & service
Nice hotel but needs renovation - looking a bit tried
Stayed 1 night in Sep 2019

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and comfort

The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Stayed 13 nights in May 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Chengdu

A good stay helpful staff . Good hotel although rooms slightly dark
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

nice hotel with full facilities.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Qihong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, poor service!

Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Poh

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel too old
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Their service was great! They helped English-speakers with all their concerns!
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dispointed, dirty room/bad food/awful service

This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.

6/10 Okay

Jingjing

Liked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Overnight stay while transiting through China
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near shopping area

This was a nice hotel to stay in. The room was comfy and the price was good. A couple of the employees spoke some English, but it was better than other places that I stayed at.
Stayed 1 night in Sep 2017

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