Holiday Inn Express Chengdu Gulou3.5 out of 5.0
Recent guest reviews
It's a relief when you come across English speaking staff in China and at the Holiday Inn Gulou, Chengdu, most of the front office can speak good English. A special mention to the Front Office Manager - Melody Zhao, who went out of her way to make my stay comfortable. She was always available on hand to help me with any queries or directions. The rooms are very spacious and clean, with good view of the streets. The breakfast has a wide choice of both continental and chinese options. The buffet opens by 6.30am which is good, especially if you have an early day tour. The hotel is 15 mins walking distance from Tianfu Square and 5 mins from a subway station. Overall, the stay experience was a pleasurable one!
Room 1413. Room was of good size. Comfy bed & pillows. New carpet in the room and hallways. Lift. Reception friendly with minimal English spoken. On site restrauant. Not too excited about the quality.
Picked this hotel based on reviews and location, and it turned out to be an excellent choice. Beautiful hotel. Nice area. Great location. 20 minute walk from the Blue Frog and shopping areas. ~30 minutes from the Pandas or CTU airport. Higher floors had fantastic views of the city. Local and Western breakfast options. Front desk staff spoke enough English (thank you). All staff was pleasant, helpful, and always smiling. Clean and spacious rooms. Comfortable bed and shower. Plenty of bottled water. Always a cab waiting at the front door. Recognition and perks for IHG Spire Elite.
My friends and I chose this hotel because of its location to the subway, however, we never used it. My check in was easy. The staff was friendly and very helpful, they also spoke good English. My friends had problems with their connecting flight and were not able to check in as originally scheduled. Once they provided proof, the hotel worked with them. I also notified the hotel of this so they were able to give the rooms away to other guests. The room was clean, comfortable, and did not smell like smoke. The corridors were quite and the breakfast was okay. It is located near a mall with a Starbucks, Burger King and Subway, as well as many Chinese restaurants and many shops. There are many small restaurants located on the streets near the hotel as well.
Excellent location, walking distance from TaiShen Road South railway station. A lot of local food near the hotel, only a few minutes of walking. The front desk staff were very helpful in providing railway information, such as the line needed to go to the Chengdu East Railway Station. There was a great selection of food and in my family's 7 day trip we were not bored once by the food. Thank you HI Express Gulou!!
Stayed at this hotel for business, the rooms are very spacious and clean. Staff very friendly and speaks very good English. Food was great with a wide variety of choices every day. Buffet breakfast excellent.
We were booked into this hotel by our tour group. I am not sure of location. It seems there are few hotels under same name in Chengdu and the one I stay is next to hotel Crown Plaza. The room is very comfortable and I love the open basin which is not located in bathroom making it easier for us. There is no mini fridge and the complimentary breakfast is excellent. Lots of western and Chinese. For breakfast we were asked to have it at hotel Crown Plaza just behind and just a short walk
This is an excellent hotel. Large clean rooms, very conveniently located and reasonable price. Our tour guide also said it is one of her favourites because of the location and price. Staff very friendly and helpful, usually could find someone with enough English to assist us. We arrived very early from the overnight train from Xian, and were able to be in our room by 9.30 am at no extra cost, which was most appreciated.
I enjoyed my stay here (two different rooms, two different nights). Other reviews capture the property and amenities accurately (clean, good staff, western and Chinese breakfast foods, laundry, nearby convenience store, etc.). Only constructive feedback is that they need to deal with the mold beginning to show in the showers (and even on one shower mat). This is very easy to remedy with a little bleach, not sure why they don't do it since the rooms are otherwise quite clean. When I arrived the first time, I was a little bummed to see street construction going on at 1 a.m. on a Friday night. But the room windows were double-paned so it was not disturbing at all. Note to guests, HIE in China do not have lotion in the room, so bring your own. And the carpets have thick padding underneath which is really enjoyable when your feet are sore from lots of walking.
Always stay in this hotel every time I am in Chengdu. Location is nice. Easy to find eateries, convenient stores etc. Reception staff are very helpful and speak good English. Breakfast is sufficient although can be boring if you stay many days. They have live station for noodles but not for eggs. Well.... this is China. And don't ever ask for cheese! Room is roomy. Big bathroom. The self laundry facility is a plus.
- Free breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Holiday Inn Express Chengdu Gulou is a short stroll from Chengdu City Sports Center and Wenshu Monastery. This 281-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center. Centrally located in Chengdu, the hotel is also a short walk from Tianfu Square and Sichuan Museum of Science and Technology.
Free breakfast is included with your stay. Enjoy a leisurely bite to eat at Great Room, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
All of Holiday Inn Express Chengdu Gulou's 281 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, free bottled water, and safes are also standard.
Guests of Holiday Inn Express Chengdu Gulou enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 523 reviews