Holiday Inn Express Chengdu Gulou3.5 out of 5.0
Recent guest reviews
Hotel is located in a residential area. Three blocks to metro, one and half blocks to bus station.I took public transportation everyday during my four days trip. I stayed at 19th floor. Room is big and quiet. Bed is very comfortable. Service is excellent. There was a welcome fruit plate when we arrived. Front desk not just remembered my name, they also remembered my birthday. They were so sweet to send a gift to my room on my birthday. I love their breakfast. They offered both Chinese and Western style hot and cold breakfast. Chinese style breakfast is my go-to every morning. They freshly made different dishes every morning. You get to try some traditional local food. For coffee lover, their coffee machine makes excellent espresso. By the way, their restaurant opens for dinner. They have English menu.
Stayed here for 2 nights since it is close to a conference I was attending. I was upgraded to a suite which has a great size and is very clean. Also the hotel is very much reasonably priced, and exceeded my expectation. Did not interact too much with staff so not clear on the service though.
We enjoyed our stay here. The staff is friendly & spoke English. Our room was modern, clean & had all we needed. Set in the heart of downtown Chengdu, all you need is walking distance away, even the subway.
We were on the 12th floor. Excellent room. The frosted glass brick wall was a bit awkward for myself and my friend. Was not ideal if someone went to the toilet in the middle of the night and turned on the light. Close to everything eg the main square, shopping, metro, but far enough so that we weren't bothered by traffic noise. Only a couple of receptionists spoke English so made communication a bit difficult if they were not working. Needed them to translate for us when we wanted more towels from housekeeping. There is a small tour office but the guy who works there speaks zero English, the lady speaks some English and tried her best with a translation app.
Nice hotel, friendly staff, clean rooms, convenient location and lots restaurants around. Requested connecting rooms and hotel arranged accordingly, rooms were large and well cleaned, however, there was no fridge in the room, which was kind of odd and disappointed ...since I like cold drinks very much. Not close to any Subway station, several buses stop nearby, lots of rental bikes. There were many Sichuan cuisine restaurants in the neighborhood, cheap, in good quantity and delicious...You should try some.
I've never really liked Holiday Inn properties, but since discovering the HI "Express" brand for the first time in China, I'm growing to like them very much. It's a very high end experience for relatively low rates. Considering I've stayed at Chinese branded hotels in Chengdu before that were rated 4* but were little more than 2* experiences, I'm relieved that the HI Express delivers over and above what I expected. This property is very close to the heart of Chengdu and in easy reach of all the main sights. It's walking distance to the Red Line 2 metro station Taisheng Road, where you can easily connect to the main railway stations and airport (Exit D is the closest to the hotel). There's lots to do around the property, including some really good street food and some higher end eateries. The hotel is modern and efficient, with staff who speak excellent English and are friendly. They have slow elevators, but that's a minor worry. The rooms are spotlessly clean, modern, stylish and well equipped. There's excellent free WIFI, as well as tea, coffee, bottled water, kettle, safe and international TV. The beds are comfortable and the linens spotlessly clean. There's a very spacious bathroom, with massive walk in shower, great hot water pressure, all necessary amenities and spotlessly clean towels. There's also self service laundry on site if you buy tokens from the desk for just RMB15 per washer/dryer. Very inexpensive. Breakfast is included and covers both Chinese and western tastes, although they could do with investing in a few more coffee machines than just the one (slow) operation they have now. Again, it's a minor point. This is my 3rd HI Express stay in China in 3 different cities and the experience has been great so far, other than huge breakfast issues in Hefei. I've forgiven them that :)
Good find for a hotel! Pretty clean, decent breakfast and a good price. The location was good (Chengdu is huge!), and English wasn’t a problem for the most part. I felt very comfortable here and would recommend.
It's a relief when you come across English speaking staff in China and at the Holiday Inn Gulou, Chengdu, most of the front office can speak good English. A special mention to the Front Office Manager - Melody Zhao, who went out of her way to make my stay comfortable. She was always available on hand to help me with any queries or directions. The rooms are very spacious and clean, with good view of the streets. The breakfast has a wide choice of both continental and chinese options. The buffet opens by 6.30am which is good, especially if you have an early day tour. The hotel is 15 mins walking distance from Tianfu Square and 5 mins from a subway station. Overall, the stay experience was a pleasurable one!
Room 1413. Room was of good size. Comfy bed & pillows. New carpet in the room and hallways. Lift. Reception friendly with minimal English spoken. On site restrauant. Not too excited about the quality.
Picked this hotel based on reviews and location, and it turned out to be an excellent choice. Beautiful hotel. Nice area. Great location. 20 minute walk from the Blue Frog and shopping areas. ~30 minutes from the Pandas or CTU airport. Higher floors had fantastic views of the city. Local and Western breakfast options. Front desk staff spoke enough English (thank you). All staff was pleasant, helpful, and always smiling. Clean and spacious rooms. Comfortable bed and shower. Plenty of bottled water. Always a cab waiting at the front door. Recognition and perks for IHG Spire Elite.
- Free breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Holiday Inn Express Chengdu Gulou is a short stroll from Chengdu City Sports Center and Wenshu Monastery. This 281-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center. Centrally located in Chengdu, the hotel is also a short walk from Tianfu Square and Sichuan Museum of Science and Technology.
Free breakfast is included with your stay. Enjoy a leisurely bite to eat at Great Room, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
All of Holiday Inn Express Chengdu Gulou's 281 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, free bottled water, and safes are also standard.
Guests of Holiday Inn Express Chengdu Gulou enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 534 reviews