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Waldorf Astoria Chengdu

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Chengdu

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Photo gallery for Waldorf Astoria Chengdu

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Rooftop terrace
Premium bedding, down comforters, pillowtop beds, free minibar items

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • Place, New Century Global Center
    ‪2 min drive‬
  • Place, Chengdu IFS
    ‪9 min drive‬
  • Place, Taikoo Li Shopping Center
    ‪9 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪11 min drive‬

Room options

View all photos for King Skyline City View Room

LED TV, pay movies

King Skyline City View Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Skyline City View Room

2 Queen Skyline City View Room | Premium bedding, down comforters, pillowtop beds, free minibar items

2 Queen Skyline City View Room

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waldorf Astoria Twin Tower View Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Waldorf Astoria Twin Tower View Suite

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Panoramic View Room

King Premier Panoramic View Room | Premium bedding, down comforters, pillowtop beds, free minibar items

King Premier Panoramic View Room

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Tianfu View Room

LED TV, pay movies

King Deluxe Tianfu View Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

Premium bedding, down comforters, pillowtop beds, free minibar items

King Accessible Room

  • 605 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Ambassador Suite

King One Bedroom Ambassador Suite | Living area | LED TV, pay movies

King One Bedroom Ambassador Suite

  • 1722 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for King Two Bedroom Royal Suite

LED TV, pay movies

King Two Bedroom Royal Suite

  • 2314 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for King Skyline Lake View Room

LED TV, pay movies

King Skyline Lake View Room

  • 581 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Tower View Room with King Bed

Twin Tower View Room with King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Twin Tower View Room with King Bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Tower View Room with 2 Queen Beds

Twin Tower View Room with 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Twin Tower View Room with 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View (Skyline)

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Queen Beds, Lake View (Skyline)

  • 592 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Waldorf Astoria Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

King Waldorf Astoria Suite

  • 1130 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

LED TV, pay movies

Presidential Suite, 2 Bedrooms

  • 4058 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Chengdu

Located in Gaoxin, Waldorf Astoria Chengdu is within a 10-minute drive of popular attractions such as People's Park and Jinli Street. This 5-star hotel has 289 rooms and welcomes guests with 3 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Chengdu, and a short drive from Taikoo Li Shopping Center and Jiufang Shopping Center.

What's nearby

  • New Century Global Center - 2 min drive - 1.3 miles
  • Wuhou Temple - 8 min drive - 4.9 miles
  • Jinli Street - 8 min drive - 4.9 miles
  • Chengdu IFS - 9 min drive - 6.1 miles
  • Taikoo Li Shopping Center - 9 min drive - 5.9 miles

Getting around

  • South Railway Station - 6 min drive
  • Financial City Station - 10 min walk
  • Shuangliu Intl. Airport (CTU) - 21 min drive

Restaurants

  • ‪Peacock Alley 羿挺 - ‬6 min walk
  • ‪南堂馆 NANTANG Restaurant - ‬10 min walk
  • ‪Chinai’s Curry - ‬6 min walk
  • ‪星巴克 - ‬9 min walk
  • ‪Punto Dino|恐龙市集 - ‬11 min walk

About this property

Waldorf Astoria Chengdu

Luxury hotel with 3 restaurants connected to the convention center in Chengdu
Waldorf Astoria Chengdu features a full-service spa, an indoor pool, and a gym. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, espresso makers, and free newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 296.70 for adults and CNY 148.35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Brasserie 99
  • Infinite Luck
  • Limited Edition - Grill
  • Limited Edition - SIP
  • Peacock Alley

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (20,452 square feet of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 52 buildings
  • 52 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 408.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 296.7 for adults and CNY 148.35 for children
  • Rollaway bed fee: CNY 408.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Frequently asked questions

Is free cancellation available at Waldorf Astoria Chengdu?

Waldorf Astoria Chengdu offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to do around Waldorf Astoria Chengdu?

This hotel is situated in Gaoxin within a 10-minute walk of Jiufang Shopping Center and Chengdu Yintai Centre. You'll also find New Century Global Center and Jinli Street within a short drive.

Is parking available on site at Waldorf Astoria Chengdu?

Yes, self parking is offered for free at the hotel.

Is there a spa at Waldorf Astoria Chengdu?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and Ayurvedic treatments.

Does Waldorf Astoria Chengdu have a casino on the premises?

No, Waldorf Astoria Chengdu doesn't have a casino.

Is there an indoor pool at Waldorf Astoria Chengdu?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Waldorf Astoria Chengdu?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Waldorf Astoria Chengdu?

Yes, guests can enjoy a spa tub at this hotel.

Does Waldorf Astoria Chengdu feature a restaurant that includes a breakfast menu?

Yes, Waldorf Astoria Chengdu has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Waldorf Astoria Chengdu allow pets to stay free of charge?

No, pets aren't allowed at Waldorf Astoria Chengdu.

Are there connecting rooms at Waldorf Astoria Chengdu?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Waldorf Astoria Chengdu?

The closest major airport to Waldorf Astoria Chengdu is Shuangliu Intl. Airport (CTU), which is 8.7 mi away (21 minutes by car). Another top airport is Chengdu (TFU-Tianfu Intl.), which is around 29.4 mi away.

Can I book a room with a balcony at Waldorf Astoria Chengdu?

No, there aren't any guestrooms with balconies at Waldorf Astoria Chengdu.

Does Waldorf Astoria Chengdu host weddings?

There are wedding services available at Waldorf Astoria Chengdu if that's in your vacation plans.

Reviews

Waldorf Astoria Chengdu Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 59 reviews
Rating 8 - Good. 11 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 4 out of 59 reviews

Reviews

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with Waldorf! It has a big mall beside that meets all basic food needs. Special mention to Miya, who often superb recommendation and check in with us regularly during our stay. Only downside is the location of the hotel which is slightly far out from downtown but it not an issue with didi easily available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and staff, just limited by things to do in the immediate vicinity
Stayed 3 nights in Apr 2025

10/10 Excellent

Xuening

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best! Wonderful memory
Stayed 3 nights in Apr 2025

2/10 Terrible

DHILLON

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff need training. Such a valuable brand has been ruined by poor customer service. Even duty manager at check in having trouble to communicate. Now you can imagine the rest of staff. Will not recommend this hotel to any international travelers.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoyu

Stayed 4 nights in Dec 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, clean room
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities

Not up to the standard of this kind of hotel.

The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the hotels you should stay

It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great service

Really enjoyed stay, nice service. We definitely will stay there again.
Stayed 1 night in Feb 2018

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景观很不错
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place . Jarvis very special persone with us
Stayed 3 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place . Jarvis very kind and special with us ! Thanks very much !
Stayed 1 night in May 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

YUK KUEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
房形三角型太压抑， 门口有条大柱，风水不佳
Stayed 2 nights in Apr 2025

10/10 Excellent

Tak Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

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