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Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base

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3 restaurants, Chinese cuisine
Property video
Exterior
Minibar, in-room safe, desk, blackout drapes
Indoor pool, seasonal outdoor pool, sun loungers
Luxury
5.0 star property
9.0

Wonderful

Luxury retreat near Panda Base

Sense Spa invites relaxation with indulgent body treatments and massages after a day of exploration. Guests can dine at any of three distinctive restaurants serving authentic Chinese cuisine. An indoor pool and seasonal outdoor pool with sun loungers provide refreshing retreats throughout the year.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Poly Park 198, 1980 S. Shu Long Blvd., Xindu District, Chengdu, Sichuan, 610503
  • Place, Chengdu Research Base of Giant Panda Breeding
    ‪5 min drive‬
  • Place, Sichuan Conservatory of Music
    ‪9 min drive‬
  • Place, Chengdu University of Technology
    ‪10 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Living Dining Areas)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Living Dining Areas)

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Panda Theme)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Panda Theme)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Combined shower/tub, free toiletries, bathrobes, slippers

Standard Room, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Panda Theme)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed (Panda Theme)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Combined shower/tub, free toiletries, bathrobes, slippers

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (High Floor)

Combined shower/tub, free toiletries, bathrobes, slippers

Standard Room, 2 Twin Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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  • Parking included
  • Free WiFi
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About the neighborhood

Chengdu

Located in Xindu, Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base is within a 10-minute drive of Sichuan Conservatory of Music and Chengdu University of Technology. This 345-room, 5-star hotel has 3 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Chengdu Research Base of Giant Panda Breeding - 5 min drive - 3.2 miles
  • Sichuan Conservatory of Music - 9 min drive - 5.9 miles
  • Mt. Fenghuang Park - 10 min drive - 5.6 miles
  • Chengdu University of Technology - 10 min drive - 6.7 miles
  • Guihu Park - 10 min drive - 6.1 miles

Getting around

  • Sanhechang Station - 5 min drive
  • Qingbaijiang East Railway Station - 19 min drive
  • Chengdu (TFU-Tianfu Intl.) - 68 min drive

Restaurants

  • ‪弥远咖啡Miyuan Coffee - ‬7 min drive
  • ‪宽席 (Sumptuous Feast) - ‬5 min walk
  • ‪CHAGEE 霸王茶姬 - ‬12 min drive
  • ‪乐山夫妻烧烤 - ‬8 min drive
  • ‪熊猫打粉 - ‬11 min drive

About this property

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base

At Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base, guests enjoy a full-service spa, a nightclub, and an indoor pool. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for CNY 500 per vehicle. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have free toiletries, slippers, and bathrobes. Refrigerators, minibars, and coffee makers are other standard amenities.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sense Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Exterior
Grand ParcVue Hotel Residence Chengdu
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  • Pool
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  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 779 reviews
$81 nightly
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May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CNY 138 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe 198
  • Canal Luna

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,873 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 300.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Airport shuttle fee: CNY 500 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CNY 500
  • Rollaway bed fee: CNY 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chengdu Crowne Plaza
Chengdu Crowne Plaza Panda Garden
Chengdu Panda Garden
Crowne Plaza Chengdu Panda
Crowne Plaza Chengdu Panda Garden
Crowne Plaza Panda Garden
Crowne Plaza Panda Garden Chengdu
Crowne Plaza Panda Garden Hotel
Crowne Plaza Panda Garden Hotel Chengdu
Crowne Plaza Chengdu Panda Garden Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base on May 4, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

This hotel is situated in Xindu, close to Eastern Suburb Memory Park, Mt. Fenghuang Park, and Guihu Park.

Will I be able to park at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Sense Spa is the hotel's spa and services include hot stone massages, Thai massages, body wraps, and hydrotherapy.

Are there luxury amenities available at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Yes, guests can indulge in luxuries such as an indoor pool, 3 restaurants, and deep-tissue massages at this hotel.

Does Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base have a casino on the premises?

No, Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base doesn't have a casino.

Is there an indoor pool at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool is normally open from July until August.

What do couples enjoy most about Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an indoor pool, and a bar/lounge.

Does Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base have a hot tub?

No, but this hotel does have a steam room.

Does Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base allow pets to stay for free?

No, pets and service animals aren't allowed at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base.

Does Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

The closest major airport to Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base is Shuangliu Intl. Airport (CTU), which is 23.4 mi away (48 minutes by car).

Can I book a room with a balcony at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

No, there aren't any guestrooms with balconies at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base.

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 154 reviews
Rating 8 - Good. 36 out of 154 reviews
Rating 6 - Okay. 15 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Agueda

Stayed 3 nights in Dec 2025

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a very good experience, staff friendliness, good breakfast, only AC in room at times not strong enough!
Stayed 3 nights in Oct 2025

6/10 Okay

Elton

Traveled with partner
Liked: Cleanliness
Property stayed free shuttle - didn’t exist, outdoor pool was a splash pool that was in a poor state of repair. Great for the wedding market but for tourists best find somewhere more central
Stayed 2 nights in Sep 2025

10/10 Excellent

Kam-por Tomy, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is huge and well decorated, staff are very kind and helpful. Room is clean. Amenities are very good
Stayed 6 nights in Aug 2025

4/10 Poor

Fred

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs serious renovations, and perhaps being more accommodating to foreigners would make your hotel more attractive
Stayed 3 nights in Jun 2025

10/10 Excellent

HawChang

Liked: Cleanliness, staff & service, property conditions & facilities
I can tolerate a day without breakfast, but can’t stand the non-functional air conditioning.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel and wonderful service.
Stayed 1 night in Dec 2024

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Xiao Fan provide a good service for us. Thanks
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel for the Pandas.

The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.
Stayed 1 night in Sep 2019

10/10 Excellent

Jana, California

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes! Stay here!!!

We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for pandas

Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.
Stayed 2 nights in May 2019

8/10 Good

Lou

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.
Stayed 3 nights in Mar 2019

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Pandas, far from the city center..

Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation. The breakfast had plenty of options, both Western and Chinese. The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.
Stayed 3 nights in Mar 2019

10/10 Excellent

IVY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Overall is good
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the staff was awesome. the location of the hotel is a bit far from the downtown core of the city. This made taxis kind of expensive
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Everything was excellent customer service, rooms were awesome, people are the best
Stayed 2 nights in Jan 2019

10/10 Excellent

EDWARD, SAN FRANCISCO, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service wad great, with the exception of one induvial who did not like Americans. It was a long way away from the City Center, but quite. The way we like it. I would stay there again in a drop beat.
Stayed 7 nights in Nov 2018

10/10 Excellent

Sam, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay would definitely stay again. A but if a language barrier, but lovely staff
Stayed 2 nights in Nov 2018

6/10 Okay

Tom, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful room, nice pool and sauna/steam room, truly 5-star. It is shocking that a crooked bell boy running his own side businesses is tolerated in such a place. I ordered a taxi at least 20 minutes ahead. There was no taxi. After another 15 minutes a buddy of the bell boy arrived in his car trying to charge me 4 times the meter rate. The reception personnel didn't see a problem and didn't help. Disgusting.
Stayed 1 night in Oct 2018