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The staff were wonderful. I loved how friendly and outgoing they were and they made it a point every day to make you feel welcome. The property is dated and needs some maintenance, but the views are breathtaking. The food at the buffet was delicious! The two cooks who made omelets every morning always had a smile on their faces and they were so friendly, even when some people were grumpy . I’ve never been at a resort where I loved almost everything. We enjoyed eating At Dorado , ocean point, and calypso. I appreciated the separation of families and adults and loved to be able to do activities, the beach and bars on both sides. I also enjoyed access to walk across other beaches. We thought there was a lot of variety in the restaurant choices as well as having snacks at the coffee shop and sports bar. The only negative thing was our swim out room was right on the end (busiest place) where the staff and guests walked by constantly and we had a lot of noise such as cleaning carts and conversations going by . The view and room itself was beautiful , I would just pick a different location next time.

Hospitality was good very friendly, staff are caring

So when we first arrived at the hotel that night check in was not all that good. The reason being is when I booked a trip I booked for two twin beds and when we got to the reception she said they do not book room by beds they booked by View which did not make sense! If you book by view how do you know what type of bed is in the room? So she wound up putting me and my friend girl and a king size bed that we had to share. She showed very little empathy! And the only solution she offer us was to sleep in the king size bed that night check out the next day at 12:00 and hope that we get a room around 3 or 4:00 with a twin size bed! We just decided to keep the full size king bed and make the best of it! So aside from that the beds in the room were a little hard and they had a little couch that looked like it had just been pulled off the trash can literally it was dirty and full of rust! So we didn't use that. Aside from that everything else in the room was nice they did provide you with unlimited alcohol in a mini bar and sodas in the refrig that they replenished every day and also water bottles. Housekeeping was on point they would come in your room when you had the green sign on the door and make up your bed clean up your room and replenish your towels they were really good with that. The hotel do you have some activities they did have where you can do excursions which was really nice. They do have an on-site Spa which is really nice end a gym. The other thing that I found odd

Great Staff, so many activities and events going on.

Staff was a amazing during my stay. Hurricane Melissa hit and the staff didnt miss a beat. They kept us fed and entertained in such a tragedy for the country. I have nothing but praises for the Riu Palace AQUARELLE in Jamaica what an amazing job they did for the people during the Hurricane and aftermath, enough cant be said I applaud them and recommend this Riu AQUARELLE once everything is back up amd running