I usually fly Southwest and was amazed at the formality and professionalism of the flight attendants and gate agents. It was a great experience. On the first flight, the seats were excellent - comfortable and a good size.On the second flight, the seats didn't have enough legroom. I'm 5'5" and didn't have enough space. Many people were reclining their seats (to gain more space is my guess), which further reduced the available space. I had to stand up in the aisle for some time to get relief.