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The Charles Hotel

3.0 star property

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Photo gallery for The Charles Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Bar (on property)
Property entrance
Lobby sitting area
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
15 New Road, Chatham, England, ME4 4QJ
  • Place, Central Theatre
    ‪3 min walk‬
  • Place, Historic Dockyard Chatham
    ‪16 min walk‬
  • Place, Rochester Castle
    ‪3 min drive‬

Room options

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Twin Bed, Non Smoking

Single Room, 1 Twin Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Twin Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

  • 300 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Chatham

The Charles Hotel places you within a 10-minute stroll of Central Theatre and Brook Theatre. This 20-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Central Theatre - 3 min walk - 0.2 miles
  • Brook Theatre - 7 min walk - 0.4 miles
  • Historic Dockyard Chatham - 16 min walk - 0.9 miles
  • Rochester Castle - 3 min drive - 1.5 miles
  • Rochester Cathedral - 3 min drive - 1.5 miles

Getting around

  • Chatham Station - 3 min walk
  • London (SEN-Southend) - 68 min drive

Restaurants

  • ‪The Thomas Waghorn - ‬4 min walk
  • ‪Gurkha Fire - ‬3 min walk
  • ‪Chefs Delight - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Greggs - ‬13 min walk

About this property

The Charles Hotel

Guests of The Charles Hotel enjoy free WiFi in public areas, meeting rooms, and free newspapers. If you drive, put free parking to good use. Front-desk staff can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a terrace and a banquet hall.
28-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers and desks.

Similar properties

View from property
King Charles Hotel
Gillingham
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
$51 nightly
The price is $62
Jun 11 - Jun 12
Total with taxes and fees
King Charles Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Is a free cancellation option available at The Charles Hotel?

The Charles Hotel offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Charles Hotel?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on Jun 21, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Charles Hotel?

Located steps from Central Theatre, this hotel is in Chatham, and within a 10-minute walk of Brook Theatre and Great Lines Heritage Park. You'll also find Historic Dockyard Chatham and Chatham Naval Memorial less than a mile away.

Will I be able to park at The Charles Hotel?

Yes, self parking is offered for free at the hotel.

Does The Charles Hotel have a casino?

No, The Charles Hotel doesn't have a casino.

Is there an indoor pool at The Charles Hotel?

No, there is no indoor pool at this hotel.

Is The Charles Hotel good for couples?

Couples will appreciate amenities like a restaurant, a bar/lounge, and concierge services at this hotel.

Are there hot tubs at The Charles Hotel?

No, there isn't a spa tub at this hotel.

Does The Charles Hotel feature a restaurant that includes a breakfast menu?

No, The Charles Hotel doesn't have a restaurant that serves breakfast.

Does The Charles Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Charles Hotel.

Are there connecting rooms at The Charles Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Charles Hotel?

The closest major airport to The Charles Hotel is London (SEN-Southend), which is about 15 mi away. Another top airport is London City Airport (LCY), which is around 22.1 mi away.

Can I book a room with a balcony at The Charles Hotel?

No, there aren't any guestrooms with balconies at The Charles Hotel.

The Charles Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 207 reviews
Rating 8 - Good. 63 out of 207 reviews
Rating 6 - Okay. 27 out of 207 reviews
Rating 4 - Poor. 18 out of 207 reviews
Rating 2 - Terrible. 34 out of 207 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions
Stayed 1 night in Sep 2022
Verified

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice polite staff and friendly service.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Beverly

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very friendly and helpful staff. Room was freezing and no window in room!!! Very strange little room. There was a window which couldn’t open into the inside corridor!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Stayed 1 night in Jul 2024
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Mark

Disliked: Property conditions & facilities

Eaten alive

I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.
Stayed 1 night in Sep 2025
Verified

8/10 Good

June

Liked: Staff & service, property conditions & facilities, room comfort

warm and pleasent

this hotel was as good as it gets for the money ,warm and cosy.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks really good from the outside and on the pictures, but it’s an absolutely hell hole
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fatai

Good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Zack

Liked: Amenities, property conditions & facilities
Yh really good
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Diane

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Beding and towels were clean.Bed comfortable.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Everything about the hotel was brilliant. The guys down at reception were really helpful and welcoming, if we were staying in the area again I would definitely use them in future!
Stayed 1 night in Dec 2017
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, fantastic restaurant

Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

See you next time! 👍

I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family.
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Do not stay

I registered my car on their ipad at reception, but have still received a fine for staying in the car park. Tried to contact the hotel, but have been completely ignored....
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

DAVIES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Phil

Disliked: Amenities
I thought my booking included breakfast but it didn’t
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
Stayed 1 night in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent short stay at the Charles Hotel Chatham.

The Charles Hotel is very handy for the centre of Chatham. The room and en-suite toilet were very clean. The shower is excellent. The bed was very comfortable. The staff were friendly. It is very near the Station. On the downside the tv had no stations and the road outside is very busy but there is secondary glazing which helped. We didn’t eat there. Overall it was excellent.
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms advertised is not the room you will get

The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE WHAT ELSE DO YOU WANT ME TO SaY !
Stayed 1 night in Feb 2025
Verified

6/10 Okay

James

Liked: Cleanliness
Comfortable place to crash for one night, nothing special but you get what you pay for. Only trouble we had was there was no hot water for the entirety of our stay, so we were lucky it was hot outside so a cold shower was refreshing.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

Empty reception area

The check-in and out time was too long. There’s no one fixed in the reception so you just have to keep waiting and waiting. You may have a tired day already and come up with this kind of no mans land is absolute terrible.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Redouan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing really apart from the tv Internet
Stayed 1 night in May 2024