Holiday Inn Rochester Chatham by IHG

4.0 star property
Hotel in Chatham with a health club and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn Rochester Chatham by IHG

Fitness facility
Exterior
Bar (on property)
Exterior
Ballroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Maidstone Road, Chatham, England, ME5 9SF
  • Place, Bridgewood Manor Day Spa
    ‪17 min walk‬
  • Place, Buckmore Park Karting
    ‪1 min drive‬
  • Place, Historic Dockyard Chatham
    ‪8 min drive‬
  • Airport, London (LCY-London City)
    ‪49 min drive‬

Room options

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(13 reviews)
  • 124 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.0 out of 10
Very good
(18 reviews)
  • 124 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 124 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(33 reviews)
  • 124 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Double Bed with Sofa bed

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 221 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Chatham

Located within a mile (2 km) of Bridgewood Manor Day Spa, Holiday Inn Rochester Chatham by IHG is within 2 miles (3 km) of Buckmore Park Karting. This 150-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Bridgewood Manor Day Spa - 17 min walk - 0.9 miles
  • Buckmore Park Karting - 1 min drive - 0.9 miles
  • Rochester Castle - 6 min drive - 3.6 miles
  • Historic Dockyard Chatham - 8 min drive - 3.9 miles
  • O2 Arena - 42 min drive - 32.3 miles

Getting around

  • Aylesford Station - 9 min drive
  • Gatwick Airport (LGW) - 62 min drive

Restaurants

  • ‪The George - ‬3 min drive
  • ‪KFC - ‬9 min walk
  • ‪Tiger Moth - ‬8 min walk
  • ‪The Oak - ‬4 min drive
  • ‪The Duck & Swallow - ‬3 min drive

About this property

Holiday Inn Rochester Chatham by IHG

Hotel in Chatham with a health club and a sauna
Guests staying at Holiday Inn Rochester Chatham by IHG enjoy a gym, a sauna, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and express check-out.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus. Electric kettles, phones, and desks are also standard.
Recreational amenities at the hotel include a health club and a sauna.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatham Holiday Inn
Chatham Rochester
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Rochester Chatham Holiday Inn
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Holiday Inn Rochester-Chatham Kent, UK
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Holiday Inn Rochester Chatham by IHG Hotel Chatham

Frequently asked questions

Is free cancellation available at Holiday Inn Rochester Chatham by IHG?

Holiday Inn Rochester Chatham by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do near Holiday Inn Rochester Chatham by IHG?

This hotel is located in Chatham within a short 18-minute walk of Bridgewood Manor Day Spa. You'll also find Buckmore Park Karting and Central Theatre within a short drive.

Is there parking available at Holiday Inn Rochester Chatham by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Rochester Chatham by IHG feature a casino at the property?

No, Holiday Inn Rochester Chatham by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Rochester Chatham by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Rochester Chatham by IHG good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a pillow menu as well as a bar.

Does Holiday Inn Rochester Chatham by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Rochester Chatham by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Rochester Chatham by IHG serves buffet breakfast for a surcharge each morning at Traders.

Will Holiday Inn Rochester Chatham by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Rochester Chatham by IHG for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Rochester Chatham by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Rochester Chatham by IHG?

The closest major airport to Holiday Inn Rochester Chatham by IHG is London (SEN-Southend), which is about 17.3 mi away. Another top airport is London City Airport (LCY), which is around 22.4 mi away.

Can I book a room with a balcony at Holiday Inn Rochester Chatham by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Rochester Chatham by IHG.

Holiday Inn Rochester Chatham by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1017 reviews
Rating 8 - Good. 318 out of 1017 reviews
Rating 6 - Okay. 120 out of 1017 reviews
Rating 4 - Poor. 46 out of 1017 reviews
Rating 2 - Terrible. 65 out of 1017 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a gem

Lovely hotel full of lovely polite friendly staff. Room was lovely and clean as were all the facilities on site
Stayed 3 nights in Sep 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic hotel lovely food and great swimming facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Oliver

Stayed 1 night in Jul 2025

6/10 Okay

Graham

It was perfectly adequate, nothing outstanding. Staff were very friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We were attendind a weddin̈
Stayed 1 night in Aug 2025

2/10 Terrible

Jimmy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No compassion from Hotel Management!!!!

Just received an email from the hotel asking how my stay was - unfortunately we could not make the trip due to a family emergency and it seems that the Hotel Manager had 0% compassion as they refused to refund the stay for the unused room or even offer a credit in lieu for a future stay. Therefore I would not recommend this hotel and have rated it accordingly. It doesn’t take much to keep a loyal customer happy, especially in a time of need, so sadly I will have to avoid this chain in the future and spend my money elsewhere.
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Aug 2025

8/10 Good

Leanne

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit noisy after midnight
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going downhill.

There comes a time when complacency should never be a factor at a hotel but it appears if you stay too much in one place, that’s exactly what happens. The service becomes poorer, the rooms you’re given become worse and the conditions of the hotel worsen. Top that with a member of staff actually arguing at your table and the manager refusing to address that issue, means it’s time to check out and cancel your future bookings.
Stayed 4 nights in Aug 2025

6/10 Okay

Lucy

Traveled with family
Liked: Cleanliness, room comfort

Was ok

Room was comfortable but very basic. Took long time to check in. We ate dinner in the hotel - 2 courses for 3 people took over 3 hours! Not great food and took AGES and no one around to ask so had to go looking for staff - wouldn't advise eating dinner here but breakfast was ok!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel where staff are very friendly. Bus stop located right outside hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Gemma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can here as a retreat. I needed some me time. It was lovely. It was topped off with a massage with Porsha. Definitely will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and accommodating. The breakfast was fantastic with a good choice. The only down side was the bedroom, it was clean but the bed was in poor condition and had a rip in the material.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Zuleika

Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
If I’m in the Medway area, then I would always just stay at the Holiday Inn Chatham convenient location very friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Gareth

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Rochester stay

Pleasant location. Staff friendly. Chef needs to pay more attention to detail. Food came at intervals rather than all together and the food was not exactly what I ordered.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025