Everything about the property was excellent...super clean and the suite was spacious. But the staff horrible... when I went to check in I wasn't greeted the guy that assisted me was rude...horrible vibe from him it felt like he was doing me a favor and giving me free nights at the hotel. When ask if I was good to go he didn't reply and just gave me a "aloha" gesture. And then when I checked out it was the same she seemed bother and when she asked if I wanted my receipt and I said yes she that I booked it through a 3rd party to ask them for a receipt with a horrible attitude.
It was a convenient location to where I needed to go
The bed was extremely comfortable and the big walk in shower.
No inside pool,not close to anything,people were smoking marawana in the next room told manager and they dident do anything.
Very nice hotel nice and clean the staff and the service they are great nice location got a couple restaurants that you can walk to not far from hotel.....🙂🙂🙂
Nice location and friendly staff. Easy access to interstate. Don’t expect scenic views from your hotel room which is fine with me for the overall quality and price!
K the location is convenient to restaurants shops and various attractions in the Summerville area. it is a direct route on I 26 into Charleston.
I liked the modern style of the hotel. The only very minor dislike (or preference) was the lack of constant fan noise at night.
Amazing for a Holiday Inn. New, great bfast, soft sheets.
We stopped here on the way home to PA from FL. The room was very clean. Beds were comfortable. There were plenty of lights in the room which we really liked. The only downside was breakfast didn’t start until 7am on Sunday and we needed to be on the road before then so we missed the free breakfast.
Good location, clean, good food, great people! Thank you.
We stayed at this Hotel for 6 nights.The property was very clean and well taken care of. It is in a good location with freeway access nearby and close to Downtown Summerville. Our room was on the 4th floor and was very quiet. We would definately stay here again in the future.
Hotel location is great: right off the freeway, near by a grocery store and restaurants- you can literally just walk right to them. Hotel room was super nice and clean. The staff was very welcoming and the facility itself really well taking care of. I wasnt expecting such a nice place. Very nice.
This motel was too corporate for us. It is one of these cold steel,and glass structures with no hint of the South Carolina charm the state is otherwise known for. The staff was okay,a quick check in,but not really friendly. The breakfast did not include any of the southern regional favorites. This place and it's offerings are more suited to the "Silicon Valley" CA. clones.
In would stay in this hotel even if it were a dump which it is not just because the staff is so friendly and helpful. From the moment you walk in until you walk out the door you get nothing but smiles and helpfulness. The hotel is about 40 days old and everything is in great shape and clean. Love the way the rooms are set up and the beds are very comfortable. Would highly recommend this hotel.
Holiday Inn Express & Suites Summerville, an IHG Hotel places you within a short walk of Nexton Square and within a mile (2 km) of Roper Hospital. This 111-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is included with your stay.
All 111 soundproofed rooms provide iPod docks, microwaves, and coffee makers. Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.
Holiday Inn Express & Suites Summerville, an IHG Hotel features a 24-hour fitness center, free WiFi in public areas, and a meeting room. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Everything about the property was excellent...super clean and the suite was spacious. But the staff horrible... when I went to check in I wasn't greeted the guy that assisted me was rude...horrible vibe from him it felt like he was doing me a favor and giving me free nights at the hotel. When ask if I was good to go he didn't reply and just gave me a "aloha" gesture. And then when I checked out it was the same she seemed bother and when she asked if I wanted my receipt and I said yes she that I booked it through a 3rd party to ask them for a receipt with a horrible attitude.
It was a convenient location to where I needed to go
Thank you for the review of your stay at Holiday Inn Express & Suites Summerville. We appreciate you mentioning that our location was convenient for you. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience! Sincerely, Rohan Chopra, General Manager
The bed was extremely comfortable and the big walk in shower.
Thank you for the kind review. We work hard to deliver excellent hospitality, and we appreciate you highlighting the positive aspects of your stay. We appreciate you mentioning how much you enjoyed our comfortable bed and spacious showers. Thank you again for being our guest at Holiday Inn Express & Suites Summerville, and we look forward to seeing you again soon. Sincerely, Rohan Chopra General Manager
No inside pool,not close to anything,people were smoking marawana in the next room told manager and they dident do anything.
Thank you for choosing to stay with us. We appreciate your feedback, and we want to apologize for not meeting your expectations. We have shared your comments with the appropriate individuals to ensure these issues are not repeated. We hope you will consider a return visit so we can provide you with the hospitality you deserve. Sincerely, Rohan Chopra General Manager
Darin, thank you for visiting Holiday Inn Express & Suites Summerville and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Rohan Chopra General Manager
Very nice hotel nice and clean the staff and the service they are great nice location got a couple restaurants that you can walk to not far from hotel.....🙂🙂🙂
Thank you for the excellent review of your stay at Holiday Inn Express & Suites Summerville. It is nice to know you enjoyed our beautiful property and that the service provided by our associates surpassed your expectations. We will be sure to share your comments with the entire team. We are also glad that you were pleased with our location that is within walking distance of so many restaurants. It was our pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Rohan Chopra General Manager
Nice location and friendly staff. Easy access to interstate. Don’t expect scenic views from your hotel room which is fine with me for the overall quality and price!
Thank you for the excellent review of your stay at Holiday Inn Express & Suites Summerville. We appreciate you mentioning our convenient location to the interstate. We are also happy our staff was friendly and that you found us to be a good value. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience! Sincerely, Rohan Chopra, General Manager
K the location is convenient to restaurants shops and various attractions in the Summerville area. it is a direct route on I 26 into Charleston.
Thank you for the excellent review of your stay at Holiday Inn Express & Suites Summerville. We appreciate you mentioning our convenient location. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience. Sincerely, Rohan Chopra, General Manager
I liked the modern style of the hotel. The only very minor dislike (or preference) was the lack of constant fan noise at night.
Thank you for choosing the Holiday Inn Express & Suites Summerville and for your review. We are glad our modern design added to the enjoyment of your visit. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Rohan Chopra, General Manager
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Rohan Chopra, General Manager
Thank you for sharing a review. Please accept our apologies as well as every assurance that we will work to address your concerns. We are known for our attention to detail and excellent hospitality, and we are disappointed this was not your experience. We also appreciate your positive comments and value you as a guest. We hope you will give us another chance to regain your confidence. Sincerely, Rohan Chopra, General Manager