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Pierre & Vacances Résidence Centre

3.0 out of 5.0

Recent guest reviews

We stayed at P&V during 10 nights. Excellent location in the center of city, just 5-6 minutes by walk from the train station. Very nice and friendly staff, good swimming pool. But the pool is open only from 09.00 to 19.00, so we hadn't time to use it. Apartment was offered for 4 people, but there are not enough space even for 2. Kitchen is good equipped- kettle, coffeemaker, microwave oven, dishwashing machine. So, only one big problem - too small apartment.

no bed just a fold out sofa bed, v dirty hall carpet, very stuffy, smell of rubbish, no lifeguard, no shallow end. Only good thing is its v central. Would never stay here again. Carpet in hall way to room has big stains. Dark and depresseinmg corridors.

Ask for a room away from main road the traffic noise was very loud in our room could not keep windows open and no air conditioning English tv would have been good and information at reception desk was all in French ok for locals but not tourists from u.k.

Ideal location, only a short walk to sea front and restaurants etc. Excellent kitchen facilities if you did want to cater for yourself (there was even a small dishwasher). There was a small mini-market very near by as well.

Stayed 7 nights in studio apartment Floor area way to small No air conditioning so very stuffy & warm The balcony overlooked a disused office block with a car park overgrown with weeds & rubbish everywhere So disappointed will not return

Recently returned from a glorious week in La Rochelle - one of the most wonderful small cities in France. We have visited previously and knew to book a spot close to Vieux Port. Our trip coincided with 'Les Francofolies', an outdoors music and food festival right on the quay and family-friendly. Pierre & Vacances is a name I was familiar with and booked for 7 nights. It was great that the sun shone each day and we were gone from morning till night as the apartment was really average/poor. The floor area for 2 adults was too small, despite the upgrade as I chosen a 4-bed accommodation. The kitchen is neat and well-appointed and the interior was clean. The TV is finicky (back to the days of 2 x channel changers to get it going) and only French language TV available, which is ok. I paid for an upgrade Wifi as the indigent option is poor. The higher speed was quite poor too - so no real advantage. Our bathroom and WC were frankly jaded and in need of refurbishment. Be warned: as this is self-catering French style, no spare toilet paper nor towel changes were available. I did think it pretty miserable that there are no condiments left in the kitchen - so each arriving family has to provide salt/pepper/oil etc., the fundamentals of any kitchen. I asked for a fan to assist with the hot nights as there is no A/C. The request was acknowledged, dropped or otherwise not followed through. The cleaning was provided by yours truly, though the place was nice and tidy on our arrival. Sheets and towels are provided - a set per week.... The reception staff were pleasant, young and bilingual. We found a nice welcome, but the desk hours are odd. If you arrive outside of their narrow opening times, you may wait on the pavement: the building cannot be accessed except via a code. Finally, there is parking and bikes available, the pool was really nice and popular and the place was good on security. Our terrasse was grimy from years of rain/dust and needed a deep clean. A great concept: this Pierre & Vacances facility provides the basics really well, but is not a standard I would bother with again.

Very loud on street at nighttime. Well equipped kitchen. Very compact rooms. Very clean. Great location near the centre of town .Couldnt see 4 people comfortably fitting into the rooms. Handy supermarket nearby

Accommodation was very basic and not very comfortable. Reception was only open from 8-12 and 2-7 so when we arrived we had to carry out luggage around the harbour until they opened. Positive - they are in a great location so it wasn't far to drag the suitcases.

Facilities could be described as poor at best. The bunk beds were too small for any person over 6 foot tall and toilet paper was not provided. The shower was also broken. We were only told on departure that all rooms must be completely cleared and all rubbish removed from the property. There was no prior communication of this requirement and staff were very unhelpful in providing more information. In any other apartments I have stayed in on holidays the cleaners would empty the in room rubbish bins but this is not the case in this property. The worst part of our stay at this property was due to the staff who were very unhelpful and one male member of staff in particular was very aggressive. We were fined for not returning a second key for the apartment despite never receiving this key and when this point was made to the male member of staff he became very aggressive, would not listen to reason and was disrespectful to myself and the other members of my group, It was one of the worst customer service experiences I have had and I would strongly recommend not staying at this property for this reason and the other reasons outlined above. La Rochelle is certainly worth a visit and the customer service we received anywhere else in La Rochelle was very good and the staff were very friendly. Unfortunately this property proved to be the exception to the rule in La Rochelle.and it would a shame to tarnish any stay in La Rochelle by staying at this property. If you are unfortunate enough to book a stay at this property please ensure that you read the small print as there were hidden costs not included in our original booking price that we did not discover until after we had checked in.

Stayed here for a week during Euro 2016. I was impressed that because we had an after 7pm arrival time, nobody would be on reception but I was left a voice mail advising me where everything was and what code was required to get into the building so all was good that we got in and settled with no difficulty. I was rooming with a tall lad, so the bunk beds were unsuitable for a tall lad, so he went into the main room where there was a sofa/bed and he slept in there for the week. The room was supplied with oven, microwave, fridge, utensils, dishwasher and a hoover so we just stocked up on supplies and cooked our own breakfasts every day. There was a self-service laundry room (6 euro for a clothes wash) and bins in the basement. Towels were supplied in plastic packages but you had to dry them yourself or wash/dry, they weren't replaced daily. Location-wise, it's ideal, minutes walk from the main shopping and dining area of La Rochelle and I'd recommend La Rochelle highly as a holiday destination, it's a delightful spot with very welcoming and helpful locals. We were happy enough in the Pierre et Vacances and the price we paid of 504 for the room for 7 nights I thought was very good value although the wifi was hit and miss regularly which was a bit of an annoyance. It met a gang of lads basic requirements, while I'd love to bring my wife to La Rochelle, I'd probably choose another location to stay.

Room options

Room 2

Full 1 | Sleeps 2

Superior Studio 4pers

Full 1 | Sleeps 4

Standard Studio 2 pers

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 832 reviews