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Hotel Chapala Country

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Chapala Country

A swimming pool with a slide, a small play area, and a covered seating area.
A pool area with a lifeguard stand, a small building with a red roof, and a staircase leading up to a house with a red roof.
A hotel room with two beds, a desk, a chair, and a TV.
A covered outdoor dining area with tables set for a formal event, surrounded by white chairs and draped with maroon tablecloths.
A gazebo with a tiled roof, surrounded by grass and trees.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
KM 39 Carretera Guadalajara-Chapala, Chapala, JAL, 45900
  • Place, Lake Chapala
    ‪6 min drive‬
  • Place, Jesus Gonzalez Gallo Cultural Center
    ‪6 min drive‬
  • Place, Chapala Malecon
    ‪6 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with two beds, a wooden chair, a small table, and a door leading to another room.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, Mixed Dorm, Kitchenette

A hotel room with a large bed, a desk, and a chair. There is a view of trees through the window.

Honeymoon Suite, Mixed Dorm, Kitchenette

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Junior Suite, Mixed Dorm

A hotel room with two beds, a dining area with chairs, and a view of the outdoors.

Junior Suite, Mixed Dorm

  • 55 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Mixed Dorm

A hotel room with a bed, a sofa, a coffee table, a patterned armchair, and a window with yellow curtains.

Deluxe Suite, Mixed Dorm

  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Chapala

Located in Chapala Haciendas, Hotel Chapala Country is within a few miles (5 km) of sights such as Lake Chapala and Plaza de Armas Chapala. This 41-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a restaurant.

What's nearby

  • Lake Chapala - 6 min drive - 2.9 miles
  • Plaza de Armas Chapala - 6 min drive - 2.9 miles
  • Jesus Gonzalez Gallo Cultural Center - 6 min drive - 3.1 miles
  • Chapala Malecon - 6 min drive - 3.1 miles
  • Parque de La Cristiania - 7 min drive - 3.4 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 24 min drive

Restaurants

  • ‪Taqueria Arandas - ‬3 min drive
  • ‪La Tarimita Restaurant Bar - ‬8 min drive
  • ‪Café Corz - ‬8 min drive
  • ‪La Flor de Córdoba Café - ‬3 min drive
  • ‪Fonda chapala's - ‬4 min drive

About this property

Hotel Chapala Country

Guests staying at Hotel Chapala Country enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for MXN 2000 per vehicle. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include conference space, coffee/tea in a common area, and a terrace.
TVs come with satellite channels.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to noon
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2000 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Chapala Country
Hotel Chapala Country Hotel
Hotel Chapala Country Chapala
Hotel Chapala Country Hotel Chapala

Frequently asked questions

Are free cancellation options available at Hotel Chapala Country?

Hotel Chapala Country offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Chapala Country?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Chapala Country on Dec 10, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Chapala Country?

This hotel is situated in Chapala Haciendas, close to Chapala Malecon, Ajijic Malecón, and Chula Vista Country Club. You'll also find Lake Chapala and Laguna Shopping Centre within a short drive.

Is parking available on site at Hotel Chapala Country?

No, there isn't parking at the hotel but you'll find free parking.

Does Hotel Chapala Country include a casino on the premises?

No, Hotel Chapala Country doesn't have a casino.

Is there an indoor pool at Hotel Chapala Country?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Hotel Chapala Country?

Couples staying at this hotel will appreciate amenities like 2 outdoor pools plus some guestrooms include a garden view and a jetted bathtub.

Does Hotel Chapala Country have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Chapala Country feature a restaurant that includes a breakfast menu?

Yes, Hotel Chapala Country serves free breakfast (local cuisine) each morning from its restaurant.

Does Hotel Chapala Country allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Chapala Country.

Does Hotel Chapala Country have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Chapala Country?

The closest major airport to Hotel Chapala Country is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 18.2 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hotel Chapala Country?

Yes, some guestrooms at Hotel Chapala Country offer a patio and may feature garden views.

Hotel Chapala Country Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 75 out of 194 reviews
Rating 8 - Good. 35 out of 194 reviews
Rating 6 - Okay. 38 out of 194 reviews
Rating 4 - Poor. 23 out of 194 reviews
Rating 2 - Terrible. 23 out of 194 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was great!
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was okay, swimming pool was okay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly people
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El personal exelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Appears as though the rooms have not been updated since the 1970s. Breakfast doesn’t even start until 9 AM and many people want to get on their way before 10 AM which is about the soonest one would be out of there. Don’t know why they would start so late.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My mother and arrived to the hotel and the man took us to our room up in the hill full of stairs without any luggage help my mom is around 70’s really 😣
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nm
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 2 nights they said i only booked one i showed confirmation numbers tgey said no i have the proof im very upset after staying with them over a week and a half
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno incluido esta buenísimo y riquisimo
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place...nice people
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mejorar pintura en los cuartos,remodelacion
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Le falta mantenimiento a las áreas comunes
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está agradable el lugar, en cuanto a las habitaciones lo malo es que en las cabañas no hay aire acondicionado y en el día en temporada de calor si se siente caliente, pero en la noche es fresca. Las habitaciones con aire, muy amplias y cómodas, y estas si cuentan con aire acondicionado. El desayuno incluido si le hace falta un poco más variedad en el menú.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
La habitación estaba limpia y bien mantenida pero había basura en la área de la alberca que ningún empleado recogió - había latas de cerveza que estaban tiradas el día de llegada y todavía estaban el día siguiente. Por el precio, el desayuno incluído era bueno y porciones grandes. En general, una experiencia agradable con sólo unos detalles malos.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Estás muy cómodo Y a buen precio pero le falta mucho mantenimiento a las albercas
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy agusto el hotel. Muy familiar lo recomiendo para ir con niños y muy cerca de Chapala, Soriana, tranquilo. Los empleados muy amables.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es muy difícil llegar, las indicaciones en los navegadores no están claras
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Nada que ver con las imágenes , el hotel es viejo con instalaciones que no tienen mantenimiento. Incluye desayuno pero lo sirven tardisimo y muy básico. NO LO RECOMIENDO PARA NADA.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Habitación impecable, personal amable, alberca excelente y buen espacio de estacionamiento
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness
No. Son villas muy viejas con poco mantenimiento. Personal en general amable. El área de la alberca descuidada e insegura porque a desnivel para caminar. El estacionamiento inseguro. Es por fuera está muy solo. Me tocó lejos de acceso o ingreso al hotel. Fea su recepción y restaurantes. Estaba aceptable el desayuno y el personal amable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy atento y amable, el hotel muy tranquilo y las albercas muy agradables
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Totalmente recomendable, las instalaciones muy limpias, las albercas climatizadas, y la comida deliciosa.El personal muy atento y amable, sin duda regresaríamos de nuevo 👌
Solo como recomendación, estarían súper bien más camastros
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Si
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
La alberca casi fría. Camastros y sombrillas en regular o mal estado. Falta escalerilla en la alberca. Falta mantenimiento general en puertas, pasillos kiosko.
Stayed 1 night in Dec 2025