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Madame Hortense Hotel

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Front of property
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Front of property
Restaurant
Comfort Double Room | Bathroom | Shower, eco-friendly toiletries, hair dryer, bathrobes

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
37 Gavaladon, Chania, Crete, 731 32
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Agora
    ‪2 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room | Premium bedding, down comforters, minibar, in-room safe

Junior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down comforters, minibar, in-room safe

Elite Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

Design Double Room | Premium bedding, down comforters, minibar, in-room safe

Design Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room | Premium bedding, down comforters, minibar, in-room safe

Romantic Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Chania

Located in Chania Town, Madame Hortense Hotel is adjacent to Chania Central Market and within a 5-minute walk of other popular sights like Old Venetian Harbor. This 5-room, 3-star hotel has in-room conveniences like minibars, espresso makers, and flat-screen TVs.

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Agora - 2 min walk - 0.1 miles
  • Maritime Museum of Crete - 5 min walk - 0.3 miles
  • Chania Lighthouse - 7 min walk - 0.4 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 26 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Old Story - ‬2 min walk
  • ‪beans + tales - ‬2 min walk
  • ‪Γυροτεχνείο - ‬2 min walk
  • ‪Μικρό Κελαρι - ‬1 min walk

About this property

Madame Hortense Hotel

Guests of Madame Hortense Hotel have access to free WiFi in public areas. Front-desk staff can assist with luggage storage and tours/tickets.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and slippers. Minibars, espresso makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 10 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number 1365542

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Madame Hortense
Madame Hortense Hotel Chania
Madame Hortense Boutique Hotel Hotel
Madame Hortense Boutique Hotel Chania
Madame Hortense Boutique Hotel Hotel Chania

Frequently asked questions

What can I see within easy reach of Madame Hortense Hotel?

This hotel is situated in Chania Town within a 10-minute walk of Chania Central Market and Old Venetian Harbor. You'll also find Nea Chora Beach and Golden Beach within a short drive.

Is parking available on site at Madame Hortense Hotel?

No, there isn't parking available at the hotel.

Does Madame Hortense Hotel feature a casino at the property?

No, Madame Hortense Hotel doesn't have a casino.

Will I find an indoor pool at Madame Hortense Hotel?

No, there is no indoor pool at this hotel.

Is Madame Hortense Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and an espresso maker.

Does Madame Hortense Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Madame Hortense Hotel feature a restaurant that includes a breakfast menu?

Madame Hortense Hotel offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Madame Hortense Hotel allow pets to stay for free?

No, pets aren't allowed at Madame Hortense Hotel.

Does Madame Hortense Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Madame Hortense Hotel?

The closest major airport to Madame Hortense Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.2 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Madame Hortense Hotel?

No, there aren't any guestrooms at Madame Hortense Hotel that offer a balcony.

Madame Hortense Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det bästa ”alltime”

Ett mycket fräscht hotel. Finns inget att klaga på. Härlig brunch frukost ingår på caféet som ligger granne. Bra luftkonditionering som öven var väldigt tyst. Bra ljudisolering från gatan.
Stayed 8 nights in Jul 2025