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Candlewood Suites Celaya by IHG

3.0 star property

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Photo gallery for Candlewood Suites Celaya by IHG

Exterior
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Place, University of Celaya
    ‪10 min walk‬
  • Place, Galerias Celaya Mall
    ‪14 min walk‬
  • Place, Latin University of Mexico
    ‪9 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Celaya

Located within a leisurely stroll of Galerias Celaya Mall, Candlewood Suites Celaya by IHG is within a few miles (5 km) of Lasallista Benavente University. This 3-star hotel has 102 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • University of Celaya - 10 min walk - 0.6 miles
  • Galerias Celaya Mall - 14 min walk - 0.8 miles
  • Latin University of Mexico - 9 min drive - 1.0 mile
  • Plaza Parque Celaya - 27 min drive - 8.7 miles
  • Aqueduct of Santiago de Querétaro - 47 min drive - 34.8 miles

Getting around

  • Bajío Intl. Airport (BJX) - 79 min drive

Restaurants

  • ‪Cafezzito - ‬16 min walk
  • ‪Bora Bora - ‬7 min walk
  • ‪Cinépolis - ‬14 min walk
  • ‪LA BURGER/ LA CONCHA CELAYA - ‬6 min walk
  • ‪Sushi Roll - ‬14 min walk

About this property

Candlewood Suites Celaya by IHG

At Candlewood Suites Celaya by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a business center, and free newspapers.
43-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include kitchens, refrigerators, and microwaves. Limited housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (27 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 250 per pet, per day
  • Pet weight must not exceed 66 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya by IHG Hotel
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya by IHG Celaya
Candlewood Suites Celaya by IHG Hotel Celaya

Frequently asked questions

Is a free cancellation option available at Candlewood Suites Celaya by IHG?

Candlewood Suites Celaya by IHG provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Celaya by IHG?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Celaya by IHG on Jun 14, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Candlewood Suites Celaya by IHG?

This hotel is located in Celaya within a short 12-minute walk of Galerias Celaya Mall. You'll also find Alameda Park and Miguel Aleman Valdes Stadium within a short drive.

Is parking available on site at Candlewood Suites Celaya by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Candlewood Suites Celaya by IHG feature a casino?

No, Candlewood Suites Celaya by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Celaya by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Candlewood Suites Celaya by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as an outdoor pool.

Are there hot tubs at Candlewood Suites Celaya by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Celaya by IHG feature a restaurant that includes a breakfast menu?

Yes, Candlewood Suites Celaya by IHG serves free buffet breakfast each morning from its snack bar.

Does Candlewood Suites Celaya by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Celaya by IHG for a fee of MXN 250 per pet, per day. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Candlewood Suites Celaya by IHG?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Candlewood Suites Celaya by IHG?

No, there aren't any guestrooms at Candlewood Suites Celaya by IHG that offer a balcony.

Candlewood Suites Celaya by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 226 reviews
Rating 8 - Good. 32 out of 226 reviews
Rating 6 - Okay. 11 out of 226 reviews
Rating 4 - Poor. 4 out of 226 reviews
Rating 2 - Terrible. 2 out of 226 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Spacious rooms with fridge, microwave etc and nice bathrooms. Quiet and good buffet breakfast. - Pool could have been cleaner. Good place to stay if you have a car. There are 3/4 good eating options on the road opposite nearby. I would stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, clean and staff really kind. I love the laundry facility and the pool. Breakfast wasn’t the best for me.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 💕
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Edwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities
Gym
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024
Verified

2/10 Terrible

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was to hot and housekeeper kept turning AC from 18 to 26 didn’t sleep nights due to hot room it would take 3 hours to cool everything else was great
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay

The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 8 nights in Sep 2024
Verified

6/10 Okay

Hugo

Liked: Staff & service

Need to get what I pay for.

Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar. No pudimos utilizar la alberca, porque nos tocó demasiado aire. Pero las instalaciones magnificas, incluyendo el Gym. Al desayuno le falta un poquito mas, no estuvo wow.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Uriel Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy bien equipada y limpia, muy comoda
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ana Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok, el.personal amable y lo mejor q aceptan mascotas
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
Excelente estancia, ubicacion, limpieza, personal ..todo y es pet friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exacelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities
La habitacion
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Hector

Liked: Cleanliness, amenities, property conditions & facilities
El refrigerador no servía … poca luz tanto en la habitación como en el baño. El personal muy amable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mario Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Habitación cómoda e impecable Desayuno fabuloso delicioso
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Muy limpio y amables
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Siempre es muy buena la estancia y el desayuno perfecto
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No está padre que la limpieza de la habitación es solo hasta la 1 pm, fuera de ese detalle la verdad es que todo bien.
Stayed 2 nights in Sep 2025

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