Fairfield Inn & Suites Cedar Rapids2.5 out of 5.0
Recent guest reviews
I have stayed at the Fairfield Inn and Suites in Cedar Rapids, Iowa several times. I always find it the same - convenient location, clean, good breakfast, and super helpful staff! This time, the front desk clerk Jessica, was VERY helpful for a couple of needs I had. She jumped through hoops to do a great job and we really appreciated it! Good hotel - we love it!
I traveled to Cedar Rapids for my Grand Daughter's 1st Birthday! The Fairfield Inn & Suite Cedar Rapids was stellar! Jessica at the desk was extremely professional and welcoming. I ran into a problem where I needed to stay an extra night. Mind you, this so happened to be a College Football Saturday (#4 Ranked Penn St vs Iowa). The property (and all of Cedar Rapids) was sold out! Jessica took the time to immediately notify me when someone cancelled. That's EXCELLENT customer service!! I definitely recommend staying at this property!
I had a one night stay for a business trip. I am a Marriott member and found this hotel represents the brand very well. Checkin was quick and easy and the lobby looked fresh and new. I found the room to be very clean and well appointed with a microwave, fridge and coffee maker. They have a small pool and a small workout room, which had free weights with dumbbells up to 50 pounds which worked for me. The hotel is also very close to the airport, less than 10 minutes away. They also have a free breakfast included.
I have had great luck with this chain of hotel. Always a welcoming smile from the front desk staff as you enter. The room is always clean and the decor is good. Loved Loved the huge shower at this location had instead of the tub combo. The free breakfast is always a hit for me. Great choices of hot and cold foods.
The very good--the women at the desk, who worked hard to cope with the problems we encounter The not-so-good--the bathroom door had to be slammed hard to stay shut; the room had not easy chair to sit it; the printer for guests had no toner and the hotel had no replacement. Also, because of pick-up trucks hauling trailers, we ended up with the last parking space in the lot; I don't know where anyone who arrived after us parked.
Upon arrival we were met with a very professional young gentleman. He had us checked in and explained how to get to our rooms in no time. Our room was on the second floor. It was very quiet and only heard a door close a few times. As we were leaving our room the maid inquired if our rooms were clean and if there were any problems. Nice touch. The room was very clean and the beds were wonderful. We slept very well for being away from our own beds. The breakfast the next morning couldn't have been better. There is something for every "diet". No one should leave here hungry. Checkout was a breeze. Bill was on our door handle and we were instructed to leave the keys in the room. When traveling to Cedar Rapids again, we will be staying at this hotel.
We very much enjoyed our stay. The entire hotel was spotlessly clean. The room was quiet and comfortable. The fitness center was small, but had quality treadmills and dumbbells. The price was very good for what we got.
Honestly I am platinum lifetime elite and Fairfield is one of the lower brands. That being said Dominique at the front fest had an attitude that would make JW himself impressed. She was friendly knowledgeable and seemed to care. Renovated hotel. Nice gym convenient to airport. Not the most luxurious brand but service was top notch. Thanks Dominique !
Front desk staff are awful! Went back on cancellation policy, and flat out lied to their manager to hide the problem. Manager told me the staff member would have to make up for her mistake (assuming she meant pay for it out of her own pocket), if in fact she told me the wrong info . Of course she lied when confronted. Called national number to issue complaint, and they too were very unhelpful. Complaint filed to sites general manager....will see how long it takes them to get back to me. Super frustrated and will seriously consider other hotels when travelling, even though we are a gold level marriott rewards member.
We enjoyed our stay here on our way to Minneapolis. The staff was kind, the beds were very comfortable, and it was really clean. The free breakfast was an added bonus. It is close to the Residence Inn as well. There is a McDonald's just down the hill accessed by a sidewalk. You will not be disappointed with this Fairfield Inn!
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Hawkeye Downs Speedway Expo Center, Fairfield Inn & Suites Cedar Rapids is within 3 miles (5 km) of Czech Village. This 92-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. In central Cedar Rapids, the hotel is also close to Veterans Memorial Stadium and National Czech and Slovak Museum and Library.
Free hot/cold buffet breakfast is offered each morning.
All of Fairfield Inn & Suites Cedar Rapids's 92 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
At Fairfield Inn & Suites Cedar Rapids, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 185 reviews