Fun area. Broken hot tub. Closed restaurant and store.
The property is perfect. This was our first time at Brianhead Utah and we loved it. We had a relaxing experience. The kids got to enjoy both the snow and the heated pool. We definitely plan to come back and to stay here.
Wonderful leisure stay and excellent for a family stay as well. Everything is clean and just available already in the room. Outstanding mountain view made our morning special. Going back again.
Room was clean. That's the plus side. However check-in was a nightmare. Sat in our car for over 2 hours because lobby was jammed with people trying to check in at 4pm. Many rooms, including ours, were not ready hence the crowd. Some folks weren't masked, and too many people to keep a safe distance. Even the manager on duty had her mask below her nose when I asked to speak with her. Ugh. Finally was able to check in close to 6pm... Until they fix the check-in issues, u may want to steer clear.
2 room suite checked in at 10:15 pm and room was not clean, bedding had not been changed but comforter pulled back over. Towels not changed, nothing clean. Plates, glasses, silverware all needed washing, countertops not wiped down, I’m not kidding when I say “nothing was prepared” for a late checkin. We have stayed here before, it’s a pandemic and these items should definitely have been addressed. Took 2 hours to get them to come clean (ultimately just change linen), never cleaned room. Said they would credit a night stay and resort fees. NEVER did. Mgmt was poor and responses canned.
I’m really disappointed in the fact that this place is not cleaned a little better. Especially with everything going on.. Also please do not waste your time or money at the coffee shop. Completely watered down coffee, and I’m not a huge coffee fanatic...
Would not recommend for a stop over for hiking any nearby parks. This is a cheap ski resort. Nothing more. Negatives: * Road noise * Open windows that couldn’t be closed made sleeping difficult with all of the road noise and yelling kids in the playground past 11pm * Checkout at 10 AM! No sleeping in and no late checkout options -even if you hiked all day the day before and really wanted to sleep in a bit * Sharp glass edges on glass tops placed on wood furniture in the room- very dangerous * Non functioning A/C and fireplace. Instructions to turn on fireplace even for effect did not work. * Trash left in drawers From previous guests * TV mounted 6 feet up on the wall above fireplace but on flat surface mount with no tilt * No blackout shades/ Blinds allow tons of light- even if you wanted to sleep past 6:30 am * Wi-Fi forces you to accept an invalid security certificate. * Pool and hot tub require reservations * Non functioning BBQ grills with missing parts- not well maintained * Too many kids- feels like a summer camp * Design: Looks like place was designed in some office - all fake stone looks fake, I get the theme but it’s blatantly artificial. They missed a lot of opportunities to make it something special for the area. Positives: Staffed front desk around the clock
The room was dirty. The shower had brown stain. There was a layer of dust on the refrigerator top. No air conditioner. Stuffy in room. I asked to change room and they said none was available. There was a party outside to after midnight. Had to call 4 times to break up the party
Room (Jr Suite) was well equipped for cooking, bathing and lounging by the gas fire. Very nice.
The staffs are welcoming. Room is in good size and bed is comfy. Love their heated pool!
Good hotel, cooler weather, nice to get away from the hot temps. Wish they would run some of the chairs during the summer months too like other ski resorts. Nice room though and clean property.
Everyone was super nice great location to go snowboarding
Setting was picturesque ! Quite and very relaxing environment. They kept the restaurant open for us since we had arrived just 45 min before their closing time. The server Teja- not sure of spelling was absolutely professional and very helpful.
Nice place to stay if you're looking to do outdoor activities. Great view of surrounding area with plenty of locations for hiking, ATV trails and camping not far from Hotel. Short drive to Cedar City.
Nice place to stay. A lot things to do inside and outside
Great place Denise at check in was wonderful Room was fine with exception of terrible bathroom configuration and shower. Would avoid fir that reason alone. Otherwise every staff contact was great.
Change the shower heads. Worst I've ever experienced anywhere. May seem like a small thing but after a day of skiing the last thing you want are water picks on your body. Everything else was good.
If you're new to skiing or any winter activities, I recommend this hotel because everything is within walking distance!
Cedar Breaks Lodge by Diamond Resorts places you next to Brian Head Ski Resort and within 2 miles (3 km) of other popular attractions like Dixie National Forest. This 118-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite diner, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and TVs with cable channels and DVD players. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also available. Housekeeping is available on request.
Cedar Breaks Lodge by Diamond Resorts features an indoor pool, a children's pool, and a gym. There's free parking and a free ski shuttle. Front-desk staff can assist with concierge services and luggage storage. Other amenities at this ski hotel include an arcade/game room, free newspapers, and a terrace.
Fun area. Broken hot tub. Closed restaurant and store.
The property is perfect. This was our first time at Brianhead Utah and we loved it. We had a relaxing experience. The kids got to enjoy both the snow and the heated pool. We definitely plan to come back and to stay here.
Wonderful leisure stay and excellent for a family stay as well. Everything is clean and just available already in the room. Outstanding mountain view made our morning special. Going back again.
We appreciate your kind words. Thank you!
Room was clean. That's the plus side. However check-in was a nightmare. Sat in our car for over 2 hours because lobby was jammed with people trying to check in at 4pm. Many rooms, including ours, were not ready hence the crowd. Some folks weren't masked, and too many people to keep a safe distance. Even the manager on duty had her mask below her nose when I asked to speak with her. Ugh. Finally was able to check in close to 6pm... Until they fix the check-in issues, u may want to steer clear.
Thank you for sharing your constructive feedback. We will share it with our leadership team with the intent to improve.
2 room suite checked in at 10:15 pm and room was not clean, bedding had not been changed but comforter pulled back over. Towels not changed, nothing clean. Plates, glasses, silverware all needed washing, countertops not wiped down, I’m not kidding when I say “nothing was prepared” for a late checkin. We have stayed here before, it’s a pandemic and these items should definitely have been addressed. Took 2 hours to get them to come clean (ultimately just change linen), never cleaned room. Said they would credit a night stay and resort fees. NEVER did. Mgmt was poor and responses canned.
Hi there, we would like to look into your concerns. Please send your reservation details to CustomerServiceSM @Diamondresorts . com. -GP
I’m really disappointed in the fact that this place is not cleaned a little better. Especially with everything going on.. Also please do not waste your time or money at the coffee shop. Completely watered down coffee, and I’m not a huge coffee fanatic...
Thank you for your feedback and will be addressing your issues
Would not recommend for a stop over for hiking any nearby parks. This is a cheap ski resort. Nothing more. Negatives: * Road noise * Open windows that couldn’t be closed made sleeping difficult with all of the road noise and yelling kids in the playground past 11pm * Checkout at 10 AM! No sleeping in and no late checkout options -even if you hiked all day the day before and really wanted to sleep in a bit * Sharp glass edges on glass tops placed on wood furniture in the room- very dangerous * Non functioning A/C and fireplace. Instructions to turn on fireplace even for effect did not work. * Trash left in drawers From previous guests * TV mounted 6 feet up on the wall above fireplace but on flat surface mount with no tilt * No blackout shades/ Blinds allow tons of light- even if you wanted to sleep past 6:30 am * Wi-Fi forces you to accept an invalid security certificate. * Pool and hot tub require reservations * Non functioning BBQ grills with missing parts- not well maintained * Too many kids- feels like a summer camp * Design: Looks like place was designed in some office - all fake stone looks fake, I get the theme but it’s blatantly artificial. They missed a lot of opportunities to make it something special for the area. Positives: Staffed front desk around the clock
Thank you for your comments. We will be looking into these concerns.
The room was dirty. The shower had brown stain. There was a layer of dust on the refrigerator top. No air conditioner. Stuffy in room. I asked to change room and they said none was available. There was a party outside to after midnight. Had to call 4 times to break up the party
We appreciate and thank you for your comments.
Thanks for taking the time to rate us!
Room (Jr Suite) was well equipped for cooking, bathing and lounging by the gas fire. Very nice.
Thank you.
Thank you for sharing your experience with us. Hope to see you back next year or sooner!