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The Orchard Cebu Hotel & Suites

3.0 out of 5.0

Recent guest reviews

Its a good mid-range hotel with nice rooms, when i stayed there in May I got good service from the front desk and got checked in quick, the only problem I can say I had was with the hot water, i had to call the front desk to get it running. The location is great, it a 2-3mins waking distance from a mall and is situated in near the highway in Mandaue

We stayed here last June for us to preparw ourselves for our Summer Party. Price range wise is good, but the AC is not good, the room is so small and dark and staffs are not that accomodating, we need to call them many times to ask them to fix their AC..

Good location, accessible, impeccable service at an affordable rate! I stayed here with my relatives early March and it was really a great stay, i must say. Their staff was very accommodating from the time that we checked in til we're off. Their breakfast buffet was really good too!

Clean, peaceful, quiet, and the solid cement with nice rooms separates me from all the craziness. Good place to disconnect from the crazy world. I feel extremely safe at that hotel. Lots of convenient stores nearby. How convenient.

Very accessible and close to Cebu's top night out places! The service was good!The staffs are very friendly! And the room is very spacious and clean. Cheap and affordable. Will be staying here again soon!

This place usually used to be a good place to stay in. Hotel staff used to attend to all your queries and requests inmediately or as soon as possible. Breakfast is now served buffet style..which is totally the worst! Pancake is just so dry and stiff. Viand served is not replenished regularly or served hot/warm. They would sometime cook eggs for you, but will take a long time. The place is strategically located though being so near to J center mall. You can just walk for about 2-3mins if you want to buy something or eat in a fast food restaurant This is also accessible to many public transport so you wouldnt spend so much. Price is midrange.

The hotel is a cheap hotel pretending to be luxury. Everything about it felt cheap. The room we looked at was dirty and smelly. The bathroom and balconies looked nothing like the photos. The advertised free airport shuttle was not provided. Hotel staff were ok but certainly not helpful.

We booked this hotel thinking the discounted rate from Agoda was greatly worth it. It wasn't. The only pro was that our room was spacious, and that's after I complained that we had requested a bigger room during booking when they took us to a smaller room. Towels were old. I was doubtful whether they were cleaned. They also gave us a towel with a big brown mark on it (!) Room service took time, staff had poor English, the restaurant had ants and flies, and there were not a lot of choices for breakfast. General toilets were not cleaned, and once, there was pee on the sink. I am highly disappointed because it is a big hotel with lots of potential, just badly managed, I guess. It was a non refundable booking so I could not waste the money I'd already paid but wanted to check out since day 1. Definitely won't come back. Not recommended.

The Orchard hotel was a clean great place to stay, close to all our planned itinerary... The J-Center mall is short walking distance, all personal were friendly and efficient. In-house restaurant was open even when we came in late. The suite was very spacious...

its near the city and the airport. its a nice place to stay and have your mind at ease. the staffs are so hospitable and they have a well organize and timely service which is good for us business people cause we only have a short amount of time to relax. over all its a Thumbs up for them :)

A.S. Fortuna Street, Bakilid Mandaue Cebu

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of J Centre Mall, The Orchard Cebu Hotel & Suites is within a mile (2 km) of St. James Amusement Park. This 3-star hotel has 80 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking. It's near the airport and also close to Banilad Towncenter and Parkmall.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10:30 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of The Orchard Cebu Hotel & Suites's 80 air-conditioned rooms provide refrigerators, minibars, and free newspapers. 21-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free bottled water, safes, and phones are other standard amenities.


Property features

Guests of The Orchard Cebu Hotel & Suites enjoy access to free WiFi in public areas, 2 meeting rooms, and a conference center. There's free parking, and an airport shuttle (available on request) for PHP 600 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, free newspapers, and a garden.

Room options

Deluxe Room

Queen 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

45.0% of guests recommend this hotel

Total of 74 reviews