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The Orchard Cebu Hotel & Suites

3.0 out of 5.0

Recent guest reviews

We stayed here last June for us to preparw ourselves for our Summer Party. Price range wise is good, but the AC is not good, the room is so small and dark and staffs are not that accomodating, we need to call them many times to ask them to fix their AC..

Good location, accessible, impeccable service at an affordable rate! I stayed here with my relatives early March and it was really a great stay, i must say. Their staff was very accommodating from the time that we checked in til we're off. Their breakfast buffet was really good too!

Clean, peaceful, quiet, and the solid cement with nice rooms separates me from all the craziness. Good place to disconnect from the crazy world. I feel extremely safe at that hotel. Lots of convenient stores nearby. How convenient.

Very accessible and close to Cebu's top night out places! The service was good!The staffs are very friendly! And the room is very spacious and clean. Cheap and affordable. Will be staying here again soon!

This place usually used to be a good place to stay in. Hotel staff used to attend to all your queries and requests inmediately or as soon as possible. Breakfast is now served buffet style..which is totally the worst! Pancake is just so dry and stiff. Viand served is not replenished regularly or served hot/warm. They would sometime cook eggs for you, but will take a long time. The place is strategically located though being so near to J center mall. You can just walk for about 2-3mins if you want to buy something or eat in a fast food restaurant This is also accessible to many public transport so you wouldnt spend so much. Price is midrange.

The hotel is a cheap hotel pretending to be luxury. Everything about it felt cheap. The room we looked at was dirty and smelly. The bathroom and balconies looked nothing like the photos. The advertised free airport shuttle was not provided. Hotel staff were ok but certainly not helpful.

We booked this hotel thinking the discounted rate from Agoda was greatly worth it. It wasn't. The only pro was that our room was spacious, and that's after I complained that we had requested a bigger room during booking when they took us to a smaller room. Towels were old. I was doubtful whether they were cleaned. They also gave us a towel with a big brown mark on it (!) Room service took time, staff had poor English, the restaurant had ants and flies, and there were not a lot of choices for breakfast. General toilets were not cleaned, and once, there was pee on the sink. I am highly disappointed because it is a big hotel with lots of potential, just badly managed, I guess. It was a non refundable booking so I could not waste the money I'd already paid but wanted to check out since day 1. Definitely won't come back. Not recommended.

The Orchard hotel was a clean great place to stay, close to all our planned itinerary... The J-Center mall is short walking distance, all personal were friendly and efficient. In-house restaurant was open even when we came in late. The suite was very spacious...

its near the city and the airport. its a nice place to stay and have your mind at ease. the staffs are so hospitable and they have a well organize and timely service which is good for us business people cause we only have a short amount of time to relax. over all its a Thumbs up for them :)

We recommend this hotel for business travellers who also want quick access to amenities. Everything you need is within 20-30 mins taxi ride. Taxis are always available. The hotel staff are very helpful and always ready to make your stay comfortable and meet your business needs, with a genuine smile. The costs are very reasonable, especially if you need to use one of their several meeting/conference halls. The technicians were very patient and helpful in arranging what we needed to our specifications. Easily accessible to clients who need to meet you. The J Centre mall is 3 mins walk away. We will not hesitate to use this hotel and their facilities again in the near future. The only thing that would make them score higher with us would be if there was a slight improvement on their breakfast menu. But this is not a deal breaker.

Room options

Deluxe Room

Queen 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

45% of guests recommend this hotel

Total of 71 reviews