Best Western Cebu Sand Bar Resort3.0 out of 5.0
Recent guest reviews
Nice place for a family outing but with limited things to do. Room was hot, there was no option in the aircon controller to change the temperature. It was set at 24 degrees. Nice pools but not properly maintained and needs cleaning. Beach area wasn’t as good. Towels were old. And our bed covers were dirty on the sides, I dont think they changed it or not properly cleaned. One star for customer service. Their HD should do a better job, they called my room because my guest swam in their pool (it was my husband - the registered name in the hotel). Better to stay on the resort beside it since they also own it anyway.
As a family of 3adults, 2toddlers and 4 teens, we all enjoyed our over night stay here! Stylish, clean and spacious room. They have plenty of safe and kid friendly pools, lifeguards everywhere! Friendly and accommodating staffs. The only not so good thing about this resort is the restaurant, small venue, flies everywhere and food are cold already ☹️. Other than that everything was great!
A good friend of mine recommended this Hotel and i give it a try😊 Honestly, i didn't expect much coz i was thinking that the service and facilities is not good. But they proved me wrong! We arrived around 12 noon, no room ready yet(we understand that checkin starts at 3pm) and the front dest staff have explained it nicely with smile😉 (sad to say i forgot his name) and we were told that we can register first and they will prioritize 1 room for me and while waiting i can enjoy the facilities of the resort. -The staff were very attentive and they anticipate the needs of their guest. -clean room with nice view -Pool attendants were very attentive. -good breakfast -good place to unwind! To the front desk staff, keep up the good work and keep delighting your guest! Will visit again soon.... Thank you!
A big thumbs up to the management of this beautiful resort. Starting from the reservations who was very attentive and witty, good job to you! And when we arrived at the resort we were greeted with smiling staff from the guards to the front office receptionist.Our check in was easy and fast. The bellman had carried our luggages while leading the way. It was of great help since i have two children with me. The room was very clean and smells of fresh sheets. What i like the most is the very beautiful sea view from our balcony. Over all me and my family had enjoyed our stay here and i highly recommend this resort!
One of the best resort in Mactan, best quality service, best quality ambiance, best quality food and best quality staff,come and enjoy. When we arrive we were meet by the duty manager herself. I recommend people to stay in this hotel. It's worth the penny! Certainly one of the best resort
As i visited the resort for a day user together with my family and friends, I find it beautiful. The staff are very accomodating and they served delicious food. I really like their swimming pool because it is very clean. We had a lot of fun there.
I have the chance to stay in this hotel. At the moment when I arrive, I feel welcomed and the staff helped a lot. They are very polite and helpful. The beach view of our room is really nice. As my experience staying in different hotel and giving them comments and points I would say a three stars hotel there's still progress to do. However, I recommend people to stay in this hotel.
We stayed in this hotel in august. Very expensive for a no beach hotel. Noisy construction on going. The pool has a lot of dried leaves and insects. Toilet flash is sometimes not working. The shower is very slow. The faucet is broken. Very cheap built hotel. Hidden expenses after check-out is ridiculously expensive. They asked us to pay 3500 for a small stain on the bedsheet. I dont recommend this hotel.
The resort is good, nice pool, sunbeds, and food. You dont really get to experience anything that has to do with the fillipines, since the resort is very western. But everhthing is great if you want to swim in a pool (not the ocean) and eat westernly food (not phillipine food)
have spent the birthday of my friend in the resort. service is not so good, you need to wait for how many minutes before your request will be taken care of. staffs in the pool are not friendly, they don't even smile at all. we were very disappointed when we ordered halo-halo, taste is so bad, not sweet and it's like a juice as crashed ice has melt already. overall, not satisfied
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 115 reviews