Best Western Cebu Sand Bar Resort3.0 out of 5.0
Recent guest reviews
I have the chance to stay in this hotel. At the moment when I arrive, I feel welcomed and the staff helped a lot. They are very polite and helpful. The beach view of our room is really nice. As my experience staying in different hotel and giving them comments and points I would say a three stars hotel there's still progress to do. However, I recommend people to stay in this hotel.
We stayed in this hotel in august. Very expensive for a no beach hotel. Noisy construction on going. The pool has a lot of dried leaves and insects. Toilet flash is sometimes not working. The shower is very slow. The faucet is broken. Very cheap built hotel. Hidden expenses after check-out is ridiculously expensive. They asked us to pay 3500 for a small stain on the bedsheet. I dont recommend this hotel.
The resort is good, nice pool, sunbeds, and food. You dont really get to experience anything that has to do with the fillipines, since the resort is very western. But everhthing is great if you want to swim in a pool (not the ocean) and eat westernly food (not phillipine food)
have spent the birthday of my friend in the resort. service is not so good, you need to wait for how many minutes before your request will be taken care of. staffs in the pool are not friendly, they don't even smile at all. we were very disappointed when we ordered halo-halo, taste is so bad, not sweet and it's like a juice as crashed ice has melt already. overall, not satisfied
Swimming pools are excellent, the rooms are clean and well lit.The beach area is poor. After checking in we found a number of minor items that needed attention, and all bar the poor wifi in the room were rectified very quickly ( Room safe not reset, Non flushing WC, No Tea Bags) The restaurant at Sand Bar does not serve lunch, (the adjoining Solea hotel serves lunch). Breakfast at Sand Bar is OK, reasonable choice for all tastes. Dinner is also ok and reasonably priced for a resort hotel. Lunch at Solea a little expensive and very slow service, Prawn and Mango salad delicious. Cocktails well priced If using the infinity pool at adjoining Solea watch out for the sudden change of depth which along with the steps is not clearly marked. The pool attendents are much less attentive than the excellent attendents at Sand Bar
this is a coren hotel. all tourist are corean or the most of them. hotel not bad. but beach is very bad. you can nit swim there. pool ok. breackfast weak. wifi weak. staff very slow but everywhere in the phillipines they are very slow. no good restaurants or beaches around the hotel. stary avay from cebu. go to borcay better.
This was the last hotel we visited at the end of a month long trip in the Philippines and by far the worst of our stay. We were expecting a chilled beach resort with good amenities but this couldn't be further from the truth. Room- quite good, spacious, bright and clean but sadly that was the only positive. There is no beach, just a construction site where I can only assume they are attempting to create a man made beach. Food- "Waves" restaurant is terrible and hugely over priced. The breakfast was all covered in flies with some of the worst selection of food I have ever seen. We ate lunch in the Earth restaurant at the Solea which was better but service was extremely slow. Location- the two hotels are in the middle of no where with no other food alternatives nearby. Also, no taxi drivers know where the hotel is so if you do venture about 20-30 mins outside of the hotel in search of some life. Also if you want a taxi to go anywhere, be prepared to wait half an hour as no taxis service this area regularly. Service- in general, most of the staff seem bored and uninterested with very little awareness or appreciation for customer service. We ended up paying for day passes at the Movenpick resort for the day and the two resorts couldn't be further apart. We were only day guests at Movenpick but the staff could not do enough for us. They were extremely helpful, attentive and regularly asked if everything was ok or if we needed anything. We were never asked if everything was ok or if we needed anything at the best western. The hotel has a very long way to go if it wants to compete with other hotels in Mactan, or in the Philippines in general.
We found the staff to be extremely helpful. Always polite and willing to help in any way that could. My wife fell sick whist in Cebu, when we reported it to the hotel, the (hotel) in-house nurse looked after us. The hotel also organised a trip to the doctors. I highly recommend this hotel. Will not hesitate to stay again if ever in Cebu. Thank you for looking after us Cebu Sand Bar Resort.
I can say my overnight stay is not enough , what a great water pool facilities, scenic view, top and high end furniture and fixture designs, salt water lagoon, kayak was a plus, and most importantly the smiling and hospitable staff special thanks to their beautiful and charming Sales Manager Rachelle for doing an ocular on their newly luxurious looking Solea Resort felt really like in Las Vegas during night time for sure soon that resort would become one of the famous destination in Cebu will recommend to my friends and clients.Thank you Sand Bar staff from housekeeping to reception.
Modern hotel with big rooms, food is not on the level of *** because nearly every day was a leck of something, they charged me 60 dollars for a gala dinner I never booked and I could not visited, the hotel is directly seeside, but there is no really beach so they made an artificial beach with a salt water pool, the staff is really very helpful especially the poolboys and the waiters, neighborhod is very friendly, it makes sense to visite the village by bike taxi, the hotel also tried to sell your island hoppings and other leisure activities - do not book it, go to the operators directly
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 108 reviews