Alpa City Suites3.0 out of 5.0
Recent guest reviews
In Philippines to do a scuba diving course so an all singing all dancing hotel wasn’t the priority just a reasonable standard. And it does indeed provide that - I have a large room and bathroom with fridge and microwave and it is clean and comfortable. My main issue is the food on offer. I’ve eaten in the restaurant twice, and had room service once. Every time dishes advertised on the menu as having fries (confirmed by the picture) came with apologies that fries not available: fish and chips without the chips! Tonight I asked before I ordered and again no fries (or, I was told, mashed potato). If they are going to offer and show pictures of dishes they should be able to provide them. It’s only a minor moan but as an older female traveling on my own I want to be able to eat in rather than venture out into an area I don’t know. And, as the purpose of my visit requires me not to have an ‘iffy stomach’ I just wanted very simple plain food. I’m eating ‘nibbles’ tonight - with a large vodka ! 😂
I booked this hotel on the last minute as I change my mind about the previous hotel I booked with due to the location. This one is close to Ayala mall only few minutes away and 5 to 10 minutes to SM City Mall. Heavy traffic right in front of the hotel. But the good thing is the guards on duty will help you get a taxi. Its a bit noisy if your room is located in the front side where the traffic is. The bedroom/bathroom were spacious and clean. There were sink next to microwave, cupboard and big fridge. The beds were hard like a rock unfortunately. They have a shuttle to hire from and to airport.
I should call it an average kind of hotel. The street side is very noisy and I couldn't get a good sleep. The aircon was very noisy too. The bed is small for 2 people. There was only one pair of sleepers and one toothbrush in the room. But the bed was good and room was clean. I booked and stayed for 3 nights, therefore after the first night I wanted they change my room. Although it took time and the reception didn't understand what I mean by changing the room for a quieter romm but they finally could manage it with my help. Lol The new room had 2 single beds attached. Well no face towel and no sleepers, when I reminded them that you have forgot it, the answer was: 25 pesos each. Then the wifi problem. Although each room has its own router which is good but mine was not working and they had to changed it and it took like 2 hours of coming and going of the staff. By the way they didn't change the sheets.
I love the place...I can sleep very well,the staff are also good....the location is good 2 wherever you go there's a jeefney and taxi pass by the street always...the wifi is strong you can do your work fast....thank you...
Stayed for a day the rooms was clean and spacious. The location was good near the road so you wont get lost. It includes breakfast which is quite good with the usual. Be early to make sure you will be able to get a chance to try everything in the menu.
We were there for a business meeting. The property has function rooms and has enough space to cater group of people. We had our lunch there and their cafe serves delicious soups, appetizers and desserts.
I stayed just one night at the hotel. It would have been a good experience were it not for the breakfast. There's a lot of room for improvement - from the food selection to the service. I think I just had a sunny side up with the rice! When I asked for catsup, the eggs were almost gone when it arrived.
Clean as always, good wifi, greatly improved management which filters down measurably to the guest experience - congratulations. Housekeeping staff flexible and accommodating to guests timing preference - great. Restaurant has this big friendly guy, Chad Kevin - outstanding team member !! I have observed his quality over several stays spanning over half year plus - he remembers returning guests and their individual preferences, and proactively accommodates such preferences - promote him, keep him! And when you need to replace room air con box units, maybe replace them with split units in future ... that would make that place perfect.
Me and friends decided to have a staycation since all of us are on Rest day and we wanted to chika all night long. Good thing Alpa City suites is offering a promotion on their room rates, so we grab it. The ambiance is just okay and staffs are fine, the only concer we have is about their room which is sooo small and to think thats already good for 4 pax.
Room is nice, bed and linen are superb, however front office attendant who's on duty that time are not attentive enough. Una nagreaquest ako na paghiwalayin ang bed namin, parang mahirap nya intindihin ang request ko, buti nalang there's this guy behind her (the attendant) na nakaintindi. Pangalawa Lumapit ako sa Front office nung Gabi para tanungin kung ano oras ang breakfast sa umaga, binati ko sya ng GoodEvening tumingin sya sakin walang reply Then I Asked her about the breakfast, I'm not even done talking there she comes talked so fast. Two days in a Row sa Cafe during breakfast buffet, I ask for a coffee it took them 10 minutes to serve it, I'm already done with my breakfast before they served the coffee. same thing on the second day.
- Free in-room wired Internet
- Onsite dining
- 24-hour business center
- Laundry facilities
Alpa City Suites is located within a mile (2 km) of Carmelite Monastery and IEC Pavillon. This 84-room, 3-star hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves. Located centrally in Mandaue, it's also near Magellan's Cross and St. James Amusement Park.
Start your day off with breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
The 84 soundproofed rooms feature kitchenettes with refrigerators and microwaves. Guests can expect free wired Internet and 27-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, free newspapers, and free bottled water.
Guests of Alpa City Suites enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for USD 24 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
86.0% of guests recommend this hotelTotal of 264 reviews