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Diplomat Hotel

3.0 star property
Hotel with free parking, near Ayala Center

Choose dates to view prices

Photo gallery for Diplomat Hotel

Interior entrance
In-room safe, desk, blackout drapes, cribs/infant beds
Front of property
View from property
TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
90 F Ramos St., Cebu City, Cebu, 6000
  • OsmeƱa Fountain Circle
    ā€Ŗ8 min walkā€¬
  • Colon Street
    ā€Ŗ13 min walkā€¬
  • Ayala Center
    ā€Ŗ3 min driveā€¬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ā€Ŗ18 min driveā€¬

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Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, blackout drapes, cribs/infant beds

Superior Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Cebu City

Located in Santa Cruz within a short walk of Colon Street, Diplomat Hotel is within 2 miles (3 km) of other popular sights such as Ayala Center. This 3-star hotel has 130 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • OsmeƱa Fountain Circle - 8 min walk - 0.5 miles
  • Colon Street - 13 min walk - 0.7 miles
  • Ayala Center - 3 min drive - 1.2 miles
  • Waterfront Cebu City Casino - 4 min drive - 1.7 miles
  • SM City Cebu - 5 min drive - 1.9 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ā€ŖAbuhan Restaurant - ā€¬1 min walk
  • ā€ŖAtbang Velez Fastfood - ā€¬2 min walk
  • ā€ŖFiddler's - ā€¬1 min walk
  • ā€ŖDessert Factory - ā€¬2 min walk
  • ā€ŖThe Good Cup Coffee Company - ā€¬1 min walk

About this property

Diplomat Hotel

Hotel with free parking, near Ayala Center
Guests of Diplomat Hotel enjoy access to WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and a porter/bellhop.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have free toiletries and slippers. Other standard amenities include free local calls, safes, and desks.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (PHP 60 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: PHP 180 per person
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from September 23 2021 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available
  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately PHP 180 per person
  • Fee for wireless internet in public areas: PHP 60 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Diplomat Cebu
Diplomat Hotel Cebu
Diplomat Hotel Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Hotel
Diplomat Hotel Cebu City
Diplomat Hotel Hotel Cebu City

Frequently asked questions

Is a free cancellation option available at Diplomat Hotel?

Diplomat Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Diplomat Hotel?

This hotel is situated in Santa Cruz within a 10-minute walk of Mango Square, OsmeƱa Fountain Circle, and Robinsons Plaza. You'll also find Colon Street and Ayala Center within a short drive.

Is there parking available at Diplomat Hotel?

Yes, self parking is offered for free at the hotel.

Does Diplomat Hotel have a casino at the property?

No, Diplomat Hotel doesn't have a casino.

Will I find an indoor pool at Diplomat Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Diplomat Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and wedding services.

Are there hot tubs at Diplomat Hotel?

No, there isn't a spa tub at this hotel.

Does Diplomat Hotel have a restaurant that serves breakfast?

Yes, Diplomat Hotel serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will Diplomat Hotel allow pets to stay free of charge?

No, pets aren't allowed at Diplomat Hotel.

Are there connecting rooms at Diplomat Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Diplomat Hotel?

The closest major airport to Diplomat Hotel is Mactan - Cebu Intl. Airport (CEB), which is 8.9 mi away (39 minutes by car).

Can I book a room with a balcony at Diplomat Hotel?

No, you won't find guestrooms with balconies at Diplomat Hotel.

Does Diplomat Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Diplomat Hotel.

Diplomat Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 347 reviews
Rating 8 - Good. 125 out of 347 reviews
Rating 6 - Okay. 109 out of 347 reviews
Rating 4 - Poor. 33 out of 347 reviews
Rating 2 - Terrible. 21 out of 347 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ken.michelle

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
You sold us rooms from a hotel thatā€™s been closed for nearly two years leaving our daughters stranded without a place. Well done!
Stayed 2 nights in Sep 2021

8/10 Good

jocylen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed is very small, bath room no floor towel, no face towel and the floor in the room is awful isnā€™t mop...
Stayed 3 nights in Jan 2020

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good basic hotel with no frills. Good price

Decent basic hotel with no frills. Can't go wrong for the price
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Convenient Room needed attention window would not lock
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Friendly Staff Room not Clean. But Acczetable for the Price, good Place to move around
Stayed 6 nights in Dec 2019

6/10 Okay

Doris

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

4/10 Poor

Miguel, Bacolod

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I like the accessibility of the hotel to my meeting venue. I don't like the cleanliness of the room.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
An old hotel but location is fairly good. Opposite one can find some local eateries, and massage shops are everywhere near the hotel
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
This hotel is dated. Friendly and helpful staff. Old linens so worn there were practically holes in them. Did not eat in the restaurant. Good location close to dining, shopping, nightlife and transportation. All in all it was good for the lower cost.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great hotel , great staff , great room service , but the cleanliness of the room was not good .
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty...walking barefoot my feet turned black...the shower curtain was beyond filthy...It took them 2 hours to bring me an extra towel that I ordered and charged me 50 pesos and they would not give a second one...the refrigerator was a joke with no shelves in it and water sitting at the bottom...the counter top was dirty and probably not cleaned for a while...There was no mirror in the room except the one in the bathroom...there was no bidet in the bathroom...This cannot be a 3 stars hotel...I wouldn't even give it one star...I do not recommend this hotel and I will never stay there again...
Stayed 1 night in Sep 2019

8/10 Good

Roljune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I am having a very comfortable stay at the hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a refrigerator Is Very Nice, I like ice cold water in the AM and this is the only place that I have found that has this .
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Russell

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dissatisfied with the service.

Check was dismal no service what so ever why work in a hospitality service when you can't even be polite and helpful to the paying guests. Hotel is a little out of the way small shops around the area to buy goods McDonald's not far away and Robinson shopping centre is about 15 minutes walk .The room was big refrigerator free toiletries hot and cold shower large bathroom good bed ok channels .Ok for a night safe area they have a restaurant but didn't eat there. Would not stay again as there are plenty more hotels to choose from with friendly front desk staff.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. There are plenty of shops and restaurants in the area. We booked a Superior room but upgraded to Executive by paying PHP 320 as we were 3 in our family. The quality of the towels given in the rooms should be improved as they looked old.
Stayed 1 night in Mar 2019

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities

Good value for money hotel in Cebu.

Stayed 1 night in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value-for-money Hitel

This is my favourite, value-for-money hotel in Cebu city and I have stayed here many times in the past decade. The staff are friendly and helpful and the bedrooms suit me as possess all I need- in-room safe, fridge, TV, A/C, free WiFi, toiletries , peace and quiet. The hotel is within walking distance of shopping ,restaurants and a few pubs.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel was very nice spacious ,neat,and clean room.The hotel nearby hospitals ,malls and commercial bank.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019