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Hotel Esmeralda

3.0 star property
Hotel with free breakfast, steps from Church of San Francisco

Choose dates to view prices

Photo gallery for Hotel Esmeralda

Restaurant
Exterior
Front of property
Apartment | Desk, free cribs/infant beds, free WiFi, bed sheets
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Explore the area

View in a map
Esmeralda 266, Castro, 5700561
  • Place, Church of San Francisco
    ‪2 min walk‬
  • Place, Lillo Handicraft and Market Fair
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬

Room options

View all photos for Double Room Superior

Desk, free cribs/infant beds, free WiFi, bed sheets

Double Room Superior

  • 182 sq ft
  • Sleeps 2

View all photos for Twin Room Standard

Desk, free cribs/infant beds, free WiFi, bed sheets

Twin Room Standard

  • 215 sq ft
  • Sleeps 2

View all photos for Single Room Standard

Desk, free cribs/infant beds, free WiFi, bed sheets

Single Room Standard

  • 129 sq ft
  • Sleeps 1

View all photos for Triple Room Standard

Desk, free cribs/infant beds, free WiFi, bed sheets

Triple Room Standard

  • 269 sq ft
  • Sleeps 3

View all photos for Suite Standard

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite Standard

  • 355 sq ft
  • Sleeps 2

View all photos for Family Room -5 guests- Standard

Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room -5 guests- Standard

  • 462 sq ft
  • Sleeps 5

View all photos for Standard Single Room

Standard Single Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Apartment

Apartment | Desk, free cribs/infant beds, free WiFi, bed sheets

Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite

Suite | Desk, free cribs/infant beds, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Castro

Hotel Esmeralda places you next to Church of San Francisco and within a 10-minute stroll of other popular attractions like Costanera Castro. This 32-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Church of San Francisco - 2 min walk - 0.1 miles
  • Lillo Handicraft and Market Fair - 6 min walk - 0.4 miles
  • Costanera Castro - 6 min walk - 0.4 miles
  • Plaza de Armas - 6 min walk - 0.4 miles
  • MAM Chiloé - 20 min walk - 1.1 miles

Getting around

  • Puerto Montt (PMC-Tepual) - 177 min drive

Restaurants

  • ‪Travesia Restaurant - ‬5 min walk
  • ‪El Embrujo - ‬3 min walk
  • ‪Descarriada - ‬1 min walk
  • ‪Café Blanco - ‬1 min walk
  • ‪Ottoschop - ‬2 min walk

About this property

Hotel Esmeralda

Hotel with free breakfast, steps from Church of San Francisco
Hotel Esmeralda features free WiFi in public areas, meeting rooms, and conference space. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities and a banquet hall.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,238 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Esmeralda Hotel
Hotel Esmeralda Castro
Hotel Esmeralda Hotel Castro

Frequently asked questions

Is a free cancellation option available at Hotel Esmeralda?

Hotel Esmeralda offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Hotel Esmeralda?

This hotel is located in Castro, just steps from Museo Regional de Castro and Origenes, and within a short walk of Lillo Handicraft and Market Fair. You'll also find Crafts Market and Costanera Castro less than a mile away.

Is there parking available at Hotel Esmeralda?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Esmeralda feature a casino on the premises?

No, Hotel Esmeralda doesn't have a casino.

Is there an indoor pool at Hotel Esmeralda?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Esmeralda?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include jetted bathtubs and minibars.

Does Hotel Esmeralda have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Esmeralda have a restaurant with a breakfast menu?

Yes, Hotel Esmeralda serves free continental breakfast each morning from its restaurant.

Does Hotel Esmeralda allow pets to stay for free?

No, pets aren't allowed at Hotel Esmeralda though service animals are welcome.

Does Hotel Esmeralda have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Esmeralda?

No, at Hotel Esmeralda, there aren't any guestrooms that list a balcony.

Hotel Esmeralda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 4 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jorge

Stayed 8 nights in Aug 2025

10/10 Excellent

Kaina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Tasty breakfast they’ll bring it to your room. Definitely recommended and definitely ill be coming back
Stayed 1 night in Feb 2025

6/10 Okay

Darlene

Traveled with family
Liked: Cleanliness, staff & service
Our room was directly beneath a pool (billiard) game room, and all night I was kept awake by the sound of balls hitting the floor. Otherwise, things were adequate.
Stayed 1 night in Jan 2025

10/10 Excellent

Oddvar

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Castro, Chiloe

A bit aged hotel, the furniture a bit overused, but the bed were extremely confortable. The window was direct to a wall, with no views. The bethroom was ok, with with shower. The good points were its location, very conveniently located near restaurants, supermarkets, pharmacy, bank, and most of tourist attractions located downtown. And the best was they do provide parking underground.
Stayed 4 nights in Dec 2024