Ramada Resort Cwrt Bleddyn Hotel & Spa3.0 out of 5.0
Recent guest reviews
Clueless foh staff, untidy premises, looking on the run down side, peeling wallpaper, hairs all over the seat and bathroom, sticky spoon for the coffee in the morning of which the kettle reached no plug, the valentines menu overpriced, no where for our coats, no bread to start after asking we had a slice and a half between us by then the starters where finished, the duck parfait with leaves pretty standard it was edible, had the refresher the sorbet after different sizes it was crystallised ice, the FOH where bringing wrong foods to tables with at one point a lot of guests where waiting as it was getting busier clearly unorganized, after waiting some time for mains they arrived waited 5 minutes for the chips & pepper sauce for the steak, the chicken came with a pile of unwilted spinach I asked if their might be some sauce to help the dish I was told no that's how it comes, lumpy purée dried on to the plate and most certainly the chicken was cooked cooled reheated & was hot held for service with a bit of light brown meat this was tepid the deep fried potato hash .... I mean rosti? Well I will say no more, I asked for no more courses and we left and got food elsewhere I was put off and checked out 9:15 the next day skipping breakfast.
We recently visited as a couple for a Spa day being firm favourites of the Spa here. The offers are usually pretty good and the staff are really flexible about transferring treatments to your partner etc which some other local resorts will not do. We arrived and took in a quick breakfast which was delicious then headed for the Spa. The facilities here are great and the staff are wonderful. My Wife took in two treatments back-to-back which she said were fantastic. Then we went to lunch back in the dining room. As usual the food was delicious, although we did feel a bit out of place in our spa robes as there was a work conference on so the place was HEAVING with business people while we were in robes and slippers! We resumed our stay in the spa but were a little disappointed that despite having access to the facilities until around 6pm, the 'relaxation room' was locked so we couldn't get a drink! That wasn't advertised. At the end of the day we headed back to the changing rooms which are starting to show their age now. In the mens at least there were tiles missing in the shower roof, bits of damp/rust/mould were showing. All in all though we had a lovely day and will return.
We visited Cwrt Bleddyn for Sunday lunch to celebrate my grandmother's 80th birthday. The food was beautiful, the service was fantastic and it had a lovely atmosphere. I would highly recommend it for this type of occasion.
We booked 3 rooms with a room for our daughter, partner and 4 month grandson. Cot was supplied but they had to carry their pushchair up a spiral staircase, very dodgy. We had paid for an upgraded room, hmmmm wall paper starting to peel from the wall. Room was cold with no heating. Worst of all toilet took 40 minutes to refill. No good when 2 of you are staying in a room. Daughters room had loose spring poking through the bed. WORST OF ALL THE SPA - we all decided to go for a swim and to the hot tub in the spa center. We went into the hot tub at 11:10am, all 6 of us had burning sensations from the chlorine in our eyes. We talked to 6 other people who said the same. We avoided the tub and swam. When we left at 11:45 we reported the issue to the spa reception desk to the person who was at that time testing the water from the complex. He said that’s not chlorine but oils and deodorant mixing with the chemicals and producing vapours. I object to being lied to, I said that is not possible but he insisted that it was spa oils from treatments mixing with the hot tub chemicals. Having owned hot tubs for 20years I know that treatment is chlorine shocks (or bromine) to sanitise, slow release chlorine or bromine for cleansing. ph+ or ph- to adjust alkalinity. Also you can use chemicals to reduce bubbles. The only time I have ever had this level of pain in my eyes was at this hot tub. It had far too much chlorine shock thrown in first thing in the morning and the member of staff simply lied. My eyes and family members hurt for a few hours it was that strong. Ramada hotels must be using dangerous oils in the spa for treatments that cause this type of chemical reaction ......that or lazy staff simply throwing chemicals in the hot tub what is most likely..... having owned hot tubs for years I know.
It looked like a lovely hotel but very tarnished. The room was spacious and comfortable but the windows were so decayed that they would not shut properly, not good on the ground floor. The food was mediocre but the staff were excellent. It just needs a good redecoration and modernisation.
We had an overnight stay and a spa. Positives: main building rooms, spa facilities, food at dinner Negatives: rear block rooms, service, breakfast The reception staff were friendly and helpful. We were initially booked into a room in the rear block (room 51 I think). The block is at the back of the hotel and to get to it you have to go outside and around the back of the spa area along a dark alley, probably a three minute walk. The entrance foyer was a bit tatty and the room itself was similar - grubby marked walls, tired carpet, a small high window, no headboard on the bed and no valance to cover the two single beds pushed together to form a double bed. We were very disappointed - it is far from the standards we were expecting of a Ramada hotel. The photo attached is of room 51. We did ask reception if a room in the main hotel building was available (there was - room 18) so we switched to that, which was far more pleasant. I would recommend that others ask for a room in the main building. The spa facilities were in good maintenance and the pools were warm. It wasn’t too busy for a Saturday evening / Sunday afternoon. We had a massage which was reasonably priced but could have been better (it was a very general massage not tailored to my particular needs). You have to walk through the gym to get to the spa facilities which isn’t very pleasant. We had a three course dinner and the food was absolutely excellent - I had cassoulet and my wife had fish - and reasonably priced. Decor was lovely and it wasn’t too crowded or noisy. Service was disappointing though - plenty of staff but clearly not well trained at all. Wine bottle was brought to the table opened, no offer of a taste or any poured in the glasses, just plonked on the table. Had to ask for veg dishes to be removed after the dessert orders were taken. Empty bread bowl and butter dish left from starter on table throughout main course. The service definitely turned a 5 star meal to a 3 star which is a shame as it’s probably the easiest thing to fix. Breakfast was a self service buffet arrangement including for the hot food - there were plenty of staff and a table service for the hot food would have been nicer. Overall it was pleasant enough but we won’t be going back.
Stayed here for two nights whilst going to a meeting, my wife had a lovely time at the spa while I was working , great food great staff nice rooms I will certainly be returning and planning more meetings near by
This is a lovely place. I had a couple of quiet days there in November and since I wanted to start the year refreshed, did so again soon after New Year. I was astonished when Liz at reception recognised me on arrival, and made a point of calling me by name whenever she saw me. The staff are lovely, the rooms comfortable, the food good, and the pool/sauna/steam room are all very well fitted out. The mural beyond the pool takes you into Italian lakes and mountains: very restful!
All I can say is thank you to the wonderful staff in the Cwrtium Spa and restaurant, the whole day was so relaxing, nothing was too much trouble. We arrived at the spa and were greeted by a lovely gentleman (sorry I didn't catch his name, but thank you) who checked us in, explained everything to us before offering to show us around all of the facilities. The pool area is lovely, there are plenty of seats and beds. The whole party loved their treatments, the therapists were professional but very welcoming, and tended to the individual needs of the party. We had lunch off the spa menu, all was great, even the celiac enjoyed her meal (which is rare, haha). Thank you Simon, please pass on our thanks to all the staff. We had a wonderful day.
Arrived at the spa to be booked in. The staff were welcoming and helpful. We were asked our preferred lunch time and ordered from a menu that had a good selection of light lunches and sandwiches. We were given the time of our treatments, towels, robes, slippers and a token for the locker. The pool area was softly lit with sunloungers, chairs and tables. There was cold water available. There is a hot tub, sauna and steam room in the pool area. We had lunch in the restaurant next door. (The resort is a collection of an old manor house and cottages). We were taken to our table and the food brought straight out. The food was piping hot and tasted really good. The only fault for me was I had ordered cawl (lamb stew) and had to ask for a spoon. I was given a dessert spoon instead of a soup spoon. The staff were attentive and pleasant. After lunch we went back to the spa for our treatments. I had a full body massage which was relaxing. The therapist was really good and made me feel comfortable. I have a problem with my one shoulder so adapted the massage so I felt comfortable. I would definately recommend Cwrt Bleddyn spa. Also I think it makes a stunning wedding venue.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Ramada Resort Cwrt Bleddyn Hotel & Spa places you within a few miles (5 km) of Llangibby Motte and Castle and Caerleon Castle. This 3-star hotel has 46 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool. Isca Augusta is also within a 15-minute drive.
Free full breakfast is served each morning from 7 AM to 10 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.
Ramada Resort Cwrt Bleddyn Hotel & Spa's 46 rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and LED TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ironing boards and desks are also standard.
Guests of Ramada Resort Cwrt Bleddyn Hotel & Spa enjoy a full-service spa, an indoor pool, and a health club. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include outdoor tennis courts, free WiFi in public areas, and 3 meeting rooms.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 944 reviews