Parkway Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi
Property entrance
Indoor pool, sun loungers
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Llanfrechfa Grange Hospital
    ‪4 min drive‬
  • Celtic Manor Resort Golf Club
    ‪9 min drive‬
  • International Convention Centre Wales
    ‪9 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

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Room options

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cwmbran

Located in Llantarnam, Parkway Hotel & Spa is within a few miles (5 km) of sights such as Bowlplex Cwmbran and Llantarnam Grange Arts Centre. This 4-star hotel has 80 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Llanfrechfa Grange Hospital - 4 min drive - 2.3 miles
  • Celtic Manor Resort Golf Club - 9 min drive - 6.7 miles
  • International Convention Centre Wales - 9 min drive - 6.7 miles
  • Tredegar House - 11 min drive - 8.0 miles
  • Principality Stadium - 25 min drive - 18.2 miles

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪Blink in Owl - ‬3 min drive
  • ‪Tamarind - ‬4 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Ellie's Pitstop Cafe - ‬3 min drive
  • ‪Mount Pleasant Inn - ‬3 min drive

About this property

Parkway Hotel & Spa

Family-friendly hotel with a full-service spa and bars
At Parkway Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, portable fans, and laptop-compatible safes.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Frequently asked questions

Is free cancellation available at Parkway Hotel & Spa?

Parkway Hotel & Spa provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do close to Parkway Hotel & Spa?

This hotel is situated in Llantarnam, close to Celtic Manor Resort Golf Club, Pontypool Park, and Tredegar House. You'll also find Friars Walk Newport and Llantarnam Grange Arts Centre within a short drive.

Is there parking available at Parkway Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Parkway Hotel & Spa?

The Beauty Rooms is the hotel's spa and services include prenatal massages, hot stone massages, reflexology, and aromatherapy.

Does Parkway Hotel & Spa have a casino?

No, Parkway Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Parkway Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Parkway Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does Parkway Hotel & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Parkway Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Parkway Hotel & Spa serves buffet breakfast for a surcharge on weekday mornings at Ravellos.

Will Parkway Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Parkway Hotel & Spa though service animals are welcome.

Are there connecting rooms at Parkway Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Parkway Hotel & Spa?

The closest major airport to Parkway Hotel & Spa is Cardiff International Airport (CWL), which is 29.8 mi away (51 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.8 mi away.

Are there rooms with balconies at Parkway Hotel & Spa?

No, there aren't any guestrooms with balconies at Parkway Hotel & Spa.

Does Parkway Hotel & Spa offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Parkway Hotel & Spa.

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 529 out of 920 reviews
Rating 8 - Good. 291 out of 920 reviews
Rating 6 - Okay. 67 out of 920 reviews
Rating 4 - Poor. 19 out of 920 reviews
Rating 2 - Terrible. 14 out of 920 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inderpal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay. The room was very clean and facilities were lovely. Staff was friendly and there was a gym so that worked for me.
Stayed 1 night in Apr 2025

6/10 Okay

Vicky

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rugby wkbd

Hotel matched our expectations Dinner was a little slow Friday as they’d taken more covers than planned but staff very pleasant. Two great breakfasts. Help in getting taxi on a match day to station. Would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay for business

Spacious room with comfortable chairs to relax and good desk space to work. Pool / Spa very nice although tiled floors are a bit slippy and towels are considered very small. Breakfast well presented and plentiful but coffee (& Tea) need to be requested each time and staff are often busy with clearing / relaying, etc - consider placing pot where guests can help themselves?? Evening Bar Food menu ok.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Liked: Staff & service, room comfort

Comfortable but dated hotel

The whole place feels very dated. Our room was spacious and comfortable, no complaints. Breakfast was ok, the filter coffee was terrible, the poached eggs were so vinegary, I couldn't finish mine. The spa is ok, again very dated. Overall it was an ok stay but for £220/night I think there are better options.
Stayed 1 night in Mar 2025

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel overall. Room was comfortable and pool was nice. Bar area was great with lots of seats and food was very good - we ate in the restaurant on one night and the bar on another. The only let down was some guy of the bar/restaurant staff. It was obvious that some weren’t wanting to work and were lazy - who brings out a meal with condiments on the side of the plate next to the food!!! Just because she ‘couldn’t carry it’! That’s unhygienic and lazy - take 3 trips if you need to but that is grim. Why the staff in that area felt they should finish every sentence with ‘guys’ was baffling and rather annoying. Bit more professionalism would have made this a 5 star review but it was still pleasant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Stayed 1 night in Mar 2025

8/10 Good

sukriye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miss sukriye

We were generally pleased with our accommodation. It is surprising that the sauna and steam room are one and small compared to their capacity. The staff are very friendly and do their jobs well. The cafe by the indoor pool was not very active. It was noteworthy that they only gave water as a complimentary treat. The towel sizes were quite small. Still, it is an ideal place to relax.Thanks.
Stayed 1 night in Mar 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Disappointing that a 4 star hotel would shut its restaurant on a Tuesday and Wednesday evening and expect guests to eat in the bar and order from a limited menu?! At 6:30pm there was a queue of 10 guests ordering food from the one guy serving drinks and taking orders. The food was mediocre as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sanju

Stayed 1 night in Feb 2025

8/10 Good

Joe

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Rugby Weekend

Stayed here before Staff very helpful good value for money However on our arrival we were told Restaurant booked out The restaurant was only 1/2 full ( lack of Kitchen staff was the problem) We ( 6 persons) bar food in the bar looking at the 1/2 full Restaurant eating away. 5 of us got feed they forget one of us and food never arrived ( i could go on)
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Short break to relax and use the facilities of the hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spruce up the eating areas floor after each custom

Eating areas look tired and a bit messy on the carpets where others have dropped food before.
Stayed 1 night in Jan 2025

10/10 Excellent

niesyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

It was a great stay with a comfortable bed and pretty decent breakfast buffet. I would give it a 4.5 though because when we used their pool and jacuzzi, the water wasn't heated. Not even lukewarm so we were kind of disappointed about it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Staff & service

Not bad hotel but could do with improvements

Nice hotel but dated. Could do with refreshing to bring Upto modern day standard. Bit more expensive than would expected and definitely didn't like the restaurant food standard wasn't good. Even under cooked chips and that's a something simple to cook.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay but rather disappointed with the ‘old fashioned Xmas decorations; even the Xmas trees did not have a fairy or a star on top! Perhaps an investment in new pretty decorations could be considered for next year? Other than that we had a great time, we love Parkway.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Stayed 2 nights in Nov 2024

10/10 Excellent

Nicoll m

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024