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Parkway Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and bars

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Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool, sun loungers
Property entrance
Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Llanfrechfa Grange Hospital
    ‪4 min drive‬
  • Place, Celtic Manor Resort Golf Club
    ‪9 min drive‬
  • Place, International Convention Centre Wales
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Cwmbran

Located in Llantarnam, Parkway Hotel & Spa is within a few miles (5 km) of sights such as Bowlplex Cwmbran and Llantarnam Grange Arts Centre. This 4-star hotel has 80 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Llanfrechfa Grange Hospital - 4 min drive - 2.3 miles
  • Celtic Manor Resort Golf Club - 9 min drive - 6.7 miles
  • International Convention Centre Wales - 9 min drive - 6.7 miles
  • Tredegar House - 11 min drive - 8.0 miles
  • Principality Stadium - 25 min drive - 18.2 miles

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪The Greenhouse - ‬20 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Blinkin Owl - ‬3 min drive
  • ‪Ellie's Pit Stop Café - ‬3 min drive
  • ‪Costa Coffee - ‬4 min drive

About this property

Parkway Hotel & Spa

Family-friendly hotel with a full-service spa and bars
At Parkway Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, portable fans, and laptop-compatible safes.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Frequently asked questions

Is free cancellation available at Parkway Hotel & Spa?

Parkway Hotel & Spa provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do close to Parkway Hotel & Spa?

This hotel is situated in Llantarnam, close to Celtic Manor Resort Golf Club, Tredegar House, and Caerleon Amphitheatre. You'll also find Friars Walk Newport and Llantarnam Grange Arts Centre within a short drive.

Is parking available on site at Parkway Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Parkway Hotel & Spa?

The Beauty Rooms is the hotel's spa and services include hot stone massages, prenatal massages, aromatherapy, and reflexology.

Does Parkway Hotel & Spa have a casino?

No, Parkway Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Parkway Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Parkway Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Are there hot tubs at Parkway Hotel & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Parkway Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Parkway Hotel & Spa serves buffet breakfast for a surcharge on weekday mornings at Ravellos.

Will Parkway Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Parkway Hotel & Spa though service animals are welcome.

Are there connecting rooms at Parkway Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Parkway Hotel & Spa?

The closest major airport to Parkway Hotel & Spa is Cardiff International Airport (CWL), which is 29.8 mi away (51 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.8 mi away.

Are there rooms with balconies at Parkway Hotel & Spa?

No, you won't find guestrooms with balconies at Parkway Hotel & Spa.

Does Parkway Hotel & Spa offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Parkway Hotel & Spa.

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 987 reviews
Rating 8 - Good. 309 out of 987 reviews
Rating 6 - Okay. 74 out of 987 reviews
Rating 4 - Poor. 21 out of 987 reviews
Rating 2 - Terrible. 16 out of 987 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Review

Not alot of choice for food. Bed uncomfortable. Pool and leisure facilities very good. Nice quiet hotel. Nice gardens to have a drink. I would return but ask for a different room.
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious public areas. Very clean. Room fixtures a little tired. Good stay. Great for what we needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was good. Breakfast had plenty of choice. Great value
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa realy relaxed us during our stay. The rooms were well presented and friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Parkway Hotel & Spa in Cwmbran. From start to finish, everything exceeded our expectations. The facilities were fantastic, we especially loved the steam room, sauna, and jacuzzi, which were all spotless and incredibly relaxing. It's clear the hotel takes great pride in maintaining a clean and welcoming environment. The staff were friendly, attentive, and always happy to help, which made our visit feel even more special. Our room was very comfortable, and the bed deserves a special mention – it was one of the most comfortable we've ever slept in, perfect for a restful night's sleep. The food options were also excellent. Breakfast had a wide selection, from cooked items to fresh fruit and pastries, all beautifully presented. We also tried the evening meals and were impressed by the quality, flavour, and service. Whether you're after a full meal or something lighter, the restaurant has something for everyone. Overall, we highly recommend the Parkway Hotel & Spa for a relaxing and enjoyable getaway. We'll definitely be returning!
Stayed 1 night in Jul 2025

6/10 Okay

ALAN

Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, perfect as always
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Traveled with partner
The suite was fab staff fab breakfast fab and the spa evening meal was fab everything was great the only thing I was a bit disappointed with was we were there 2 yrs ago and they had a singer on a sat night but they have stopped that I think that made the sat evening apart from that everything was great
Stayed 2 nights in Jul 2025

4/10 Poor

CSABA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A negative experience

Some negative experience. We spent two days in their garden terraced, king sized bed room. - room was very hot and bit dirty, specially shower. - although I asked 3 times for cleaning the room, they didn't clean it till my wife asked too. Some comments been made and my wife got very sad how she been spoken to. Finally I lady came to do some quick cleaning thankfully and got us shampoo and coffee too. - the breakfast plentiful, but nothing special. But finally some helpful, smiley staff. - receptionist wasn't very helpful when we arrived, checked in. - swimming pool is nice, but overcrowded. No chance to get treatment in spa.Overcrowded maybe doesn't do justice, So many people just standing and chatting in the pool. No chance to swim. And children are jumping in the water, where it clearly says no jumping. some quieter period evening time when you can swim. - the bar is overpriced, specially the alcohol. But least some of the staff are smiling. - one of the worst experience is the checkout. firstable early/10.00/, if you have breakfast you have to rush to check out. Secondly again about receptionist - she's not smiling and no questions about how was our experience. - the whole place is very busy all the time. People come to swim from morning till evening. - they changed the lock on our door and no one bother to tell us. positive comments: - we had our privacy in our room, far from noises and crowds. - we had a weak fridge and we could sit outside. Not worth the paid price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
The Hotel was fantastic and staff were polite and helpful. The pool was clean and tidy. We would certainly stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Stayed 1 night in Jul 2025

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break away.

Lovely hotel, Staff were very friendly and helpful. Facilities were great, totally enjoyed the swimming pool and jacuzzi, everywhere seemed cleaned. We also enjoyed watching the rabbits in the garden playing around.
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Business traveler
Hotel restaurant closes Monday to Wednesday inclusive. No air conditioning. Features a “gym” which is actually a small outdated exercise room. Lounge bar menu restricted and quality on the night questionable.
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian, Bradford

Stayed 3 nights in Jul 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Friendly staff

friendly helpful staff. maybe small updating is needed, but other than that everything good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpectedly fantastic stay

Had a fantastic stay and we were really lucky with the weather- could of been anywhere in the world sunbathing on the patio
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and pleasantly decorated and styled. The room was clean ant the staff were friendly.
Stayed 1 night in Jun 2025

8/10 Good

Jo

Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very good. Food in restaurant was good. Pillows awful need replacing. Definitely need discounts on spa treatments when staying at hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Disliked: Property conditions & facilities, room comfort

Need discounts on spa treatments when booking

Pillows were horrendous old and well used. Wanted a spa treatment but no availability and no discount for booking a room there either.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Stayed 1 night in Jun 2025

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