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Best Western Pontypool Metro Hotel

3.0 star property
Hotel in Pontypool with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Daily continental breakfast (GBP 8.50 per person)
Exterior
Standard Room, 2 Twin Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
Lower Mill Field, Pontypool, Wales, NP4 0XB
  • Place, Pontypool Park
    ‪11 min walk‬
  • Place, Shell Grotto
    ‪6 min drive‬
  • Place, Principality Stadium
    ‪28 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

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About the neighborhood

Pontypool

Located in Pontymoile within a short walk of Pontypool Park, Best Western Pontypool Metro Hotel is within a mile (2 km) of Shell Grotto. This 53-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Pontypool Park - 11 min walk - 0.6 miles
  • Shell Grotto - 6 min drive - 1.3 miles
  • Cardiff Castle - 27 min drive - 23.0 miles
  • Principality Stadium - 28 min drive - 23.4 miles
  • Cardiff Bay - 29 min drive - 23.6 miles

Getting around

  • Pontypool & New Inn Station - 12 min walk
  • Cardiff International Airport (CWL) - 55 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪Harvester - ‬5 min walk
  • ‪The Unicom - ‬2 min drive
  • ‪KFC - ‬1 min walk

About this property

Best Western Pontypool Metro Hotel

Hotel in Pontypool with a 24-hour front desk and a coffee shop
At Best Western Pontypool Metro Hotel, guests have access to free WiFi in public areas, a computer station, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a porter/bellhop, a TV in a common area, and a garden.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 8.50 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 8.50 per person
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

What's there to see close to Best Western Pontypool Metro Hotel?

This hotel is situated in Pontymoile within a short 14-minute walk of Pontypool Park. You'll also find Shell Grotto and G-Force Karting within a short drive.

How much does it cost to stay at Best Western Pontypool Metro Hotel?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Best Western Pontypool Metro Hotel on Nov 30, 2025 start from $49.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Pontypool Metro Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western Pontypool Metro Hotel have a casino?

No, Best Western Pontypool Metro Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Pontypool Metro Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Pontypool Metro Hotel good for couples?

Couples will appreciate amenities like a bar, a café, and concierge services at this hotel.

Are there hot tubs at Best Western Pontypool Metro Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Pontypool Metro Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Pontypool Metro Hotel serves continental breakfast for a surcharge each morning at Starbucks.

Will Best Western Pontypool Metro Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Pontypool Metro Hotel though service animals are welcome.

Does Best Western Pontypool Metro Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Pontypool Metro Hotel?

The closest major airport to Best Western Pontypool Metro Hotel is Cardiff International Airport (CWL), which is about 24.5 mi away. Another top airport is Bristol International Airport (BRS), which is around 25.2 mi away.

Can I book a room with a balcony at Best Western Pontypool Metro Hotel?

No, there aren't any guestrooms with balconies at Best Western Pontypool Metro Hotel.