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Hotel Montsegur

3.0 star property
Hotel in Carcassonne with free parking

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Photo gallery for Hotel Montsegur

Property entrance
Standard Single Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets
Triple Room, Private Bathroom | Bathroom | Free toiletries, hair dryer, towels, soap
Daily buffet breakfast (EUR 12.50 per person)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast available

Explore the area

Map
1 Avenue Bunau Varilla, Carcassonne, AUDE, 11000
  • Canal du Midi Harbor Master's Office
    ‪9 min walk‬
  • Château Comtal
    ‪3 min drive‬
  • Historic Fortified City of Carcassonne
    ‪3 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪5 min drive‬

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Room options

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Standard Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed, Private Bathroom

Double Room, 1 Queen Bed, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Double Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Bedrooms, 2 Bathrooms

Desk, soundproofing, free WiFi, bed sheets

Quadruple Room, 2 Bedrooms, 2 Bathrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms

Family Room, 2 Bedrooms, 2 Bathrooms | Desk, soundproofing, free WiFi, bed sheets

Family Room, 2 Bedrooms, 2 Bathrooms

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Single Room, Private Bathroom

Standard Single Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Standard Single Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Standard Double Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed, Private Bathroom

Double Room, 1 King Bed, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Double Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Room amenity

Triple Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Carcassonne

Located within a 5-minute walk of Canal du Midi, Hotel Montsegur is within a 15-minute stroll of Auditorium - Ancienne Chapelle des Jesuites. This 3-star hotel has 18 rooms and welcomes guests with 24-hour room service, free in-room WiFi, and free self parking.

What's nearby

  • Canal du Midi Harbor Master's Office - 9 min walk - 0.5 miles
  • Château Comtal - 3 min drive - 1.7 miles
  • Narbonnaise Gate - 3 min drive - 1.7 miles
  • Historic Fortified City of Carcassonne - 3 min drive - 1.5 miles
  • Aude Gate - 3 min drive - 1.5 miles

Getting around

  • Carcassonne Station - 12 min walk
  • Carcassonne (CCF-Pays Cathare) - 4 min drive

Restaurants

  • ‪Picnic Cafe - ‬7 min walk
  • ‪The Celt - ‬7 min walk
  • ‪Bistro Blasco - ‬7 min walk
  • ‪Le Longchamp - ‬7 min walk
  • ‪La Table de Norbert - ‬5 min walk

About this property

Hotel Montsegur

Hotel in Carcassonne with free parking
Guests staying at Hotel Montsegur enjoy free WiFi in public areas, a computer station, and a TV in a common area. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets.
Guests can expect free WiFi and 22-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12.50 per person

Things to do

  • Bicycle storage
  • Piano
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (23 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1870
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Montsegur
Hotel Montsegur Carcassonne
Montsegur Carcassonne
Montsegur Hotel Carcassonne
Hotel Montsegur Hotel
Hotel Montsegur Carcassonne
Hotel Montsegur Hotel Carcassonne

Frequently asked questions

Is free cancellation available at Hotel Montsegur?

Hotel Montsegur provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Hotel Montsegur?

Located steps from Canal du Midi, this hotel is in Carcassonne, and within a 10-minute walk of Canal du Midi Harbor Master's Office and Maison des Memoires. You'll also find Place Carnot and Raymond Chesa Leisure Park less than a mile away.

Will I be able to park at Hotel Montsegur?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Montsegur include a casino?

No, Hotel Montsegur doesn't have a casino.

Will I find an indoor pool at Hotel Montsegur?

No, there is no indoor pool at this hotel.

Is Hotel Montsegur a good place to stay for couples?

Couples staying at this hotel will value amenities like around-the-clock room service, soaking tubs in some guestrooms, as well as concierge services.

Does Hotel Montsegur have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Montsegur feature a restaurant that includes a breakfast menu?

Hotel Montsegur offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Montsegur allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Montsegur for a fee of EUR 10 per pet, per night.

Does Hotel Montsegur have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Montsegur?

The closest major airport to Hotel Montsegur is Carcassonne (CCF-Pays Cathare), which is 2.2 mi away (4 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 23.8 mi away.

Can I book a room with a balcony at Hotel Montsegur?

No, at Hotel Montsegur, there aren't any guestrooms that list a balcony.

Hotel Montsegur Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 119 reviews
Rating 8 - Good. 40 out of 119 reviews
Rating 6 - Okay. 21 out of 119 reviews
Rating 4 - Poor. 6 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeanine

Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely traditional French hotel.

Lovely old hotel walking distance from shops and restaurants. Really friendly and helpful owner. Can't fault it.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Stayed 1 night in Jun 2024

10/10 Excellent

Ken

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities
Owner operator was very pleasant. The hotel was dated but clean. The recommendation on the restaurant was not a very good one. Other than that it was fine for the price the bed was comfortable and I did like the pillows.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Luis F

Liked: Staff & service, amenities, property conditions & facilities
The hotel is just outside of Carcassonne and in perfect walking distance to the old city. The hosts were very attentive and the rooms were clean and comfortable.
Stayed 1 night in Jul 2022

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Very close to shuttle bus stop. Good breakfast.
Stayed 4 nights in Jul 2022

10/10 Excellent

Irina, Barcelona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, free upgrade, good breakfast.
Stayed 2 nights in Aug 2020

8/10 Good

Kathie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy To Park, Quaint Hotel

Our experience of Carcassonne was not what we had hoped mostly due to the torrential rain that made sight seeing impossible. Also, we could not find anywhere for a meal until after 7pm. At the hotel, the room was pretty squashy and nowhere to sit comfortably. There was a dining table downstairs but no lounge or bar area. Hot water was great, bed was ok and breakfast was adequate. The owner was very hospitable and accommodating where possible. Parking the car was a dream as the hotel has it’s own carpark.k
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience in every way! Very pleasant and helpful staff, good location and very comfortable.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Small clean room
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had parking. Vvvvvvvvvvvvfddfvbbjjuyfdedffghhhhgffddsscghhjbgffcgbjnjjjjgffg
Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassonne

Very nice lady on reception, really comfortable bed and nice breakfast served in the room
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff in a classic building. Very happy and stayed an extra night
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
The wifi in this hotel is not the best and the outlets are also not great for American electronics with converters. We had to rig up a situation where we had to press the bed against our plugs to shove them into the walls, and all night our cell phones lit up repeatedly as the charge came and went. The beds aren't the most comfortable, with only one long pillow. It's a bit expensive when you consider this and also the fact that breakfast is not included. In general I'd pass for the price.
Stayed 4 nights in Sep 2018

10/10 Excellent

Robert, Los Angeles

A jewel in Carcassonne

A wonderful little hotel with excellent staff /owners. The room was very nice and the bed was the most comfortable we slept in compared to the other places we stayed while in France. There are many good restaurants within walking distance and the petite train / trolley that takes you to directly the medieval city and castle stop is right across the street
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Montsegur

Nicely run hotel with friendly and helpful owners.
Stayed 4 nights in Jul 2018

10/10 Excellent

Kazimierz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming & restful

The hotel has a family run charm to it and the staff were delightful and very helpful. It is within walking distance of the city center (not the city walls! that's 20 min walk). If you are driving through Carcassonne and staying the night I would recommend it!
Stayed 2 nights in Jul 2018

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Montesgur had an old world charm that is lost in modern hotels today. It was in a quiet location on the edge of the new city and the main square was just a five minute walk away and the old city is about a twenty minute walk. The staff were all very friendly and helpful and the parking was great. The only negative is that the room we stayed in must have had the smallest, hardest bed in the world!! Other than that we had a lovely stay at this hotel.
Stayed 3 nights in Jun 2018

8/10 Good

William

Liked: Cleanliness, staff & service

10/10 Excellent

Christien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

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