Overall the hotel is just okay. The walls are extremely thin. I could hear the conversation in the room next to me as if I was a foot away. The same goes for any conversations that take place in the hallway. My biggest issue is that I was double charged. I paid ahead of time and then upon check in they took my card for incidentals. After checking out I saw a rather large charge and called to see what it was for and they explained for the room, when I said that I had already paid their response was, “oh yes, it looks like you’re right.” I’m still waiting to see if the refund actually comes through. It’s an okay place if you absolutely need to stay in that area, but definitely not worth paying double for.
Great place and extremely clean. The restaurant on the premises was amazing
Stayed at this hotel multiple times, everything is great. Unfortunately my most recent stay there I was very upset with an issue and the employee they had working in the front was extremely rude couldn’t provide us with management when we first asked, then when we ask for her name she replied “my name is none of your concern .. etc ”. Sad to see a great establishment have a employee like this.
Walls were thin you could hear conversations from The hall way and other rooms Like that the provide large bottles of shampoo mounted to the wall no more tiny bottles of plastic to end up in the ocean
Liked undercover parking. Liked the restaurant. Friendly staff.
Property was a serious find! Clean, comfortable, and in a quaint town. Yo wont be disappointed.
This site has changed management since the last time I stayed here in 2017 and there is a huge improvement since that last visit. The check in went so smoothly and they had our reservation ready. The king bed room was very spacious and clean, but for some reason, the AC was off and the room was roasting (we arrived in the middle of a heat wave). There's no more free breakfast with your stay, which was the only good perk from the last time I stayed here. When you check in, you get a 10 dollar voucher forthe restaurant on site for breakfast, but that's it. Other than that, I'd recommend this hotel if you're visiting the Carbondale area.
Nice clean room at good price. Amusing to see big chunks of anthracite in lobby.
The pillows are way too stiff, and no exhaust fan in the bathroom. Other than that, the hotel is great!
The only reason I had to grade at 4 due to the following miscommunication with complimentary breakfast. We booked and paid in the end of the 2017, room included breakfast. At the time of checked in hotel staff handed me a 10$ coupon for each day instead of the breakfast voucher. I had to argue! I picked this hotel only because of the included breakfast! Apparently restaurant is under the new management. But since we booked before the new management took over they honored it. But next day at the breakfast, restaurant staff didn't like the free breakfast coupon and after talking to few managers again they had to honor it. Other quests had same complaints. Other than that hotel is nice and clean, and dinner at the restaurant is good and tasty.
I was not expecting anything special in my stay but boy was I wrong. This is one of the single best hotel experiences I have had. To start with, I was late....really late. My travel was delayed and I was arriving after midnight. I called ahead and spoke with very helpful woman who said she had just been going through reservations and had seen mine and assured me a room would be waiting. Once I arrived, sure enough paperwork was already waiting, and she very quickly got me set up. She told me they had full free breakfast, but unfortunately i had to be on the road before it was ready and as such was just going to grab something on the way. She then asked me if i wanted something to take along....the shocked look on my face must have given her a chuckle.... I asked what she meant, and she said she could make me a breakfast sandwich to take with me.... Again... the shock.... she assured me there would be a sandwich at 515 am...I went to bed. The room was clean as a whistle, the bead soft and lots of great pillows, so I slept well (although a short time). Showers are killer by the way.... Next morning and sure enough she has a sandwich, a container of fresh fruit and a breakfast snack bar to take with me...(I know!!!) The coffee was great, sandwich right off the grill and at least a pound, and I started my day much better than I had expected. In short, awesome place, she was wonderful, and I know where I will stay next time I travel this way! Awesome and thanks!
We had to make a quick trip to PA to attend a funeral, we were told to book this hotel by friends. It is the best hotel in town and the price was very good. Staff was great, plus free breakfast!
Friendly staff, nice accommodations, clean and comfortable.
We are from Carbondale and just sold the family house. It is nice to know we still have a place to stay when we visit. Everything was just lovely. Had a wonderful 3 days. Food in the restaurant was great; staff were very friendly. The room was clean and large compared to some rooms. It was a nice small town feel but with a little bit of class !
Very nice staff and comfortable room. Reasonably priced as well.
We enjoyed our stay. Everything was great. Very nice staff,clean rooms,nice hotel
Hotel Anthracite places you next to Carbondale Historical Society and Museum and within a 10-minute drive of Homestead Golf Course. This 61-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Hotel Anthracite's 61 air-conditioned rooms provide refrigerators, coffee makers, and safes. LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
At Hotel Anthracite, guests have access to a fitness center, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Overall the hotel is just okay. The walls are extremely thin. I could hear the conversation in the room next to me as if I was a foot away. The same goes for any conversations that take place in the hallway. My biggest issue is that I was double charged. I paid ahead of time and then upon check in they took my card for incidentals. After checking out I saw a rather large charge and called to see what it was for and they explained for the room, when I said that I had already paid their response was, “oh yes, it looks like you’re right.” I’m still waiting to see if the refund actually comes through. It’s an okay place if you absolutely need to stay in that area, but definitely not worth paying double for.
Great place and extremely clean. The restaurant on the premises was amazing
Thanks for staying and we appreciate the great feedback. Will share with the entire team and look forward to your next visit.
Stayed at this hotel multiple times, everything is great. Unfortunately my most recent stay there I was very upset with an issue and the employee they had working in the front was extremely rude couldn’t provide us with management when we first asked, then when we ask for her name she replied “my name is none of your concern .. etc ”. Sad to see a great establishment have a employee like this.
Hi Mary, we are sorry to hear you did not have a pleasant experience during your last stay with us. We appreciate your feedback and we have spoken to our staff. Please feel free to send us any additional feedback to me directly. We hope you will let us win you over with our hospitality in the future!
Walls were thin you could hear conversations from The hall way and other rooms Like that the provide large bottles of shampoo mounted to the wall no more tiny bottles of plastic to end up in the ocean
Thank you for the 5/5 review, and my apologies for any noise issues you encountered. We do have rooms that are more isolated and can attempt to assign you there in the future. Very glad you liked the bath amenities--in addition to being environmentally friendly, they're spa-quality and certified organic!
Liked undercover parking. Liked the restaurant. Friendly staff.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Property was a serious find! Clean, comfortable, and in a quaint town. Yo wont be disappointed.
Thanks for staying with us. We appreciate your feedback!
This site has changed management since the last time I stayed here in 2017 and there is a huge improvement since that last visit. The check in went so smoothly and they had our reservation ready. The king bed room was very spacious and clean, but for some reason, the AC was off and the room was roasting (we arrived in the middle of a heat wave). There's no more free breakfast with your stay, which was the only good perk from the last time I stayed here. When you check in, you get a 10 dollar voucher forthe restaurant on site for breakfast, but that's it. Other than that, I'd recommend this hotel if you're visiting the Carbondale area.
Thanks for staying with us. We appreciate your feedback!
Nice clean room at good price. Amusing to see big chunks of anthracite in lobby.
Thanks for staying with us. We appreciate your feedback!
The pillows are way too stiff, and no exhaust fan in the bathroom. Other than that, the hotel is great!
Thanks for the note, Graig, Sorry the pillows weren’t to your liking—we do other other options, and I hope my team offered that to you. Please feel free to contact me directly if you’d like follow up.
Dear AW, Thank you for sharing a review of your recent stay at Hotel Anthracite. We’re sorry to hear you were disappointed in the acoustics. We apologize for the confusion you experienced during check out and any inconvenience it may have caused. We always strive for excellence but do apologize if we fell short in this instance. If you need to discuss the issue further, please reach out to our manager, Chad, directly.