Waterfront Village4.0 out of 5.0
Recent guest reviews
This apartment complex is very well situated for access to the Waterfront amenitiies. The range of apartments is varied from standard apartments to superior and penthouse .and also in sizes from 1 bedroom upwards. Prices according to class and size of course. Also some apartments are better appointed than others. For example Wi-Fi is only ‘free’ in superior and upward apartments. Otherwise is payable on demand... The general standards in each apartment also vary, some aspects nicer than others, some better furnished than others. Check which Block your apartment is situated as some are nearer access/security gates, others a further walk away. There is a pool on site, which is payable. Secure Parking is allocated, one space per apartment and security is well managed with photo id required in this gated community. Not a cheap option, but if you get a ‘good ‘ apartment they are spacious, well appointed and safe.
Beautiful accommodation. Very Central to amenities and the hub of the main waterfront. Secure and great to have parking in the basement. Exceptionaly high standard of premises. Throughly enjoyed sitting on the balcony for breakfast and pre-dinner drinks over looking the canel. Front offfice was very helpful is advising the best way to see the area and what transport to use. Free wifi in reception as have to pay in the room. Benefit of washing machine & Tumble dryer in our appartment. Kitchen well fitted out with all you need if you want to cook there, but why cook when there are many lovely places to eat in the area. For us through Trailfinders it was very reasonably priced for what we had.
Very busy place, with lots of tourist and activities. The restaurants overlook the harbour which is stunning. Wonderful music played at the water front parade. Good place to meet up with friends and family.
Our apartment in the Altmore building enjoyed stunning views to Table Mountain from the bedroom, and the V&A canals from the lounge balcony. Accommodation is very spacious with washing machine, tumble dryer and a large good quality HD TV. Security on site is also very impressive … we felt very safe. Customer service from Maarnie at reception was outstanding. However, be sure to check their website location map before you arrive as we could not find the reception office for check-in. We asked four different V&A Waterfront security guards for directions none of whom had a clue where to send us. Eventually we were told to ask at the Cape Grace Hotel (only 100 metres away) even they had to check on line for the answer!
Wifi needs updating in some apartments position and security could not be better However their apartments under the direction of harbour house hotel HERMANUS need close scrutiny make sure you see up to date pics of condition of apt before agreeing to high rates the apt we stayed in was expensive but of a very poor quality and management seemed oblivious more details supplied if wished
Trip organised by Audley travel with our specific requirements. Stayed in Waterfront apartments for 5 days. Perfect for our requirements as we were site seeing and hiking up Table mountain as well as visiting Robben island and other places of interest. Position superb for our needs, allowing us flexibility to self cater and eat out at nearby waterfront. We would definitely stay there again and would recommend.
So we stayed at the apartment for 3 nights in month of January 2018. The apartment is of good size and spacious to stay? But there are a few things which need improvement. 1) The swiming pool were not functioning as they were dirty and no one had cleaned then. 2) The wifi is chargeable which in today's time not acceptable. 3) we had booked an Air conditioning apartment but were given one without it. 4) As we are family we tend to sit in the balcony till late in the night, talk and drink but that also you cannot do. So over all if you are just couple you can look at it and i shall just rate it average.
Our family of three had a brilliant Cape Town based holiday, staying in a gorgeous two bedroom apartment in this complex. The apartments were all that we'd hoped for; very central, modern, comfortable, well equipped and very clean. We always found staff at reception to be welcoming and friendly. Wouldn't hesitate to stay here again. The only negative that our 21 year old commented on was the fact that there as no free wifi except in reception, hence the 4 and not 5 stars.
We spent 8 nights in B002. Great place to stay. Really close to V&A wharf where there are great shops and restaurants. Also where pick and pay is to grab food for the apartment. You can walk to town from here too. Lovely to have a view of the canals, we watched people SUP during the day as well as the city sightseeing boat doing the canal tour. Great to have a place with kitchen and washing machine for a long stay. Room was large, clean and comfortable. Staff were lovely. Only complaint is no wifi included. And what they offer costs a fortune! $40 Aud for very little amount of wifi. Cheaper to get a Vodacom SIM card. But the hotel should just include it. Would recommend staying here, ask for canal view room.
Our travel dates were from Dec 31 - Jan 3. When we arrived, there was no apartment available to us. I booked and prepaid our apartment through American Express in July 2017. Apparently, we were scheduled to arrive on Dec 30 to stay until 2 Jan, their mistake, not ours. Since we did not check in on 30 Dec, our reservation was cancelled, even though the apartment was paid for. Nobody had the courtesy to call and find out whether we were still planning to check in. Needless to stay, it was New Years Eve and we had no place to go. We waited for 3-4 hrs before we were set up in an hotel at the convention center for 1 night, then checked into Waterfront Village the next day. NOT what we planned. Now we had to battle the traffic to get to the VA waterfront for the New Year’s Eve activities. Were were upgraded to a 3-bedroom apartment with a bottle of champagne and free WiFi, but the whole experience left a bitter taste in my mouth. I would not recommend Watefront Village to any travelers, since there is no guarantee that you will have a place to stay on arrival. I would like to thank Mila at the front desk for tirelessly working on trying to find us accommodation. She is great at customer service and definitely is manager material. Not once did we get a call from any of the managers to apologize for their mistake in the booking process. They definitely need to work on the customer service. SHAMEFUL!
- Walking distance to Cape Town International Convention Centre
- Free parking
- Outdoor pool
Cape Town International Convention Centre is a short stroll from Waterfront Village, and other popular attractions like Two Oceans Aquarium are within a mile (2 km). This 4-star apartment welcomes guests with 83 rooms and conveniences like a marina, an outdoor pool, and free self parking. On the waterfront, it's also near Greenmarket Square and Cape Town Stadium.
All 83 individually decorated apartments feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect to find WiFi and TVs with satellite channels. Washers/dryers, coffee makers, and ceiling fans are other standard amenities. Weekly housekeeping is available.
At Waterfront Village, guests enjoy a marina, an outdoor pool, and a fitness center. If you decide to drive, there's free parking. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 678 reviews