Waterfront Village4.0 out of 5.0
Recent guest reviews
We stayed at the Waterfront Village Apartment F104 for three nights. The apartment was very well furnished with everything that you might need, you could easily cook full meals in the well equipped kitchen but we didn't bother and ate out in the exceptionally good restaurants in the near by (10 to 15 min walk) waterfront area. The apartment had its own parking spaces and was very easy to get to. Security on the site is well managed and we felt very safe not just on the grounds of the property but also in all of the V & A area.
We have just returned from a trip to South Africa where we spent 4 nights in these apartments whilst in Cape Town. On arrival after a long and stressful flight from Heathrow via Jo'burg we were told that check in was 3 pm. We left a luggage and went away for a walk round and lunch, returned at 3.30 pm and had to wait for another 15/20 minutes, finally they walked us some distance to a check point to have photo's taken then put us in a minibus and drove us to the apartment, when we finally arrived at the apartment it was 4 pm only to find it was not ready and the cleaners were still there, the beds were not made. So we had to wait some more. The apartments are nice and secure and in a quiet location, however, reception is a 10 minute walk, it claims to have a number of swimming pools, but the only heated one is on the island and you have to pay extra. Beware of that. It is also a 10 minute walk to the nearest restaurants, which is OK, but we had planned to eat breakfast out, which was not practical when being picked up between 8 and 9 am for trips, so we had to buy provisions and make our own. Bear this in mind if you want to stay here. We arrived back one night to find a letter telling us that the water would be cut off for repairs between 9 am and 3 pm the following day. We thought this would not be a problem as we were going on a trip to Cape Point and would be out all day, but on our return we had no water. We were all desperate for a shower as it had been so windy on Boulder beach we had got covered in sand. Water didn't come back on till later in the evening. No free Wi-Fi except in reception which as stated was a 10 min walk. We used free Wi-Fi in the various restaurants.
The apartments were lovely, perfectly situated for the V&A waterfront and access into Cape Town central. Very secure. lovely views. well equipped and cleaned almost daily! We had some issues with the WIFI paid for, but it was refunded. the staff were friendly and helpful. would definitely recommend it and would stay there again. Safe in the room
We were apprehensive about security and, so, booked into a two-bedroom standard apartment in the V&A Waterfront village. The apartment was large and spacious, the staff in the Office incredibly helpful and efficient in helping us find tours and places to eat. And there is a feeling of security in a town in which some people are afraid of robbery – you needn’t be afraid if you stay here. Plus, of course, you are immediately adjacent to the Waterfront with its shops, restaurants and services. We had a third-floor flat with a large balcony, allowing us to choose to eat in whilst still enjoying the wonderful night views of the development. And when you begin to feel braver, Cape Town central is within walking distance. Our particular apartment had tired furniture and wasn’t particularly well-equipped, but apartments will vary.
WE TRAVELLED IN SEPTEMBER 2016 BUT HAVE LEFT THE REVIEW FAR TOO LATE FOR TRIP ADVISOR TO HAVE THIS DATE OF TRAVEL AVAILABLE FOR SELECTION!! This hotel was well located and very reasonably priced in comparison to the surrounding hotels. It was fairly straightforward to find from the directions. Check in was possibly the slowest we have ever encountered. It took a long time to be seen and then when we were, we had to drive to a security point to get our photos taken. Finally we were taken to our room. We had just flown from Heathrow via Johannesburg and had been up for over 30 hours at this point and so found this frustrating. We paid for the basic apartment and the first one we had was fine. We had views of Table Mountain from the bedroom and then of the waterfront in the distance from the balcony. The apartment was nicely furnished and was very clean. However, despite it having a safe, the safe did not have a door! We called down immediately and were told it would be dealt with. However, when we returned, probably about 5 hours later it was still the same. We then had to walk down to reception (about 10 minutes away) and we were advised it would be looked at that evening. We went for dinner, came back and still no joy. We therefore mentioned it again the following morning and made it clear that we were not going to be walking around Cape Town with all of our money and passports and therefore requested another room. We were told to pack our cases and then return to reception after our day out and they held our money in a secure envelope in their safe. Upon our return we were given new keys to our new apartment. The new one didn't have the same views but looked over the waterway which was pleasant. It felt more spacious and was just as lovely as the first and actually quieter (the bedroom of the first one was above a main road) which we much preferred. Most importantly, there was a safe! Wifi was only accessible in reception but we walked by reception most nights anyway and so this wasn't an issue for us (however, please not that some apartments here are 15 minutes away on foot to reception and so not always ideal if you need to access wifi). The location is brilliant, about a 10-20 minute walk to the main area of the Waterfront. There are lots of shops (a big mall) and restaurants nearby. There is also a large supermarket which is well stocked and which has a good selection of toiletries too in case you want to travel light. There is underground parking here just like the hotel and very reasonable to park. If you don't want to have breakfast in the hotel, there is a beautiful bakery at the Waterfront we visited twice as it was so good (Vovo Telo). If we returned to Cape Town, we would stay here again despite the issues with check in and the delay in resolving the issue with our room. The complex felt safe, it was clean and within easy walking distance to the waterfront. After a slightly less pleasant experience in the centre of Cape Town, I would have to say that we would be slightly less keen to stay somewhere not around the Waterfront. There are quite a few guards around Cape Town and so we mostly felt fine. There was just one incident when we did venture in where we were pursued but as soon as we told a guard we had no further issues.
Excellent location and very large and well furnished apartments. Took a little while to check in, but once we were shown our apartment we were very pleased. This is an ideal spot with easy access to the Waterfront, and when we hired a car, we could garage it right beneath our apartment. Would recommend this accommodation for visitors to Cape Town who want to stay right near the waterfront and all it has to offer
We stayed at the Waterfront Village for 5 days in September 17. The apartment is beautiful, safe, modern clean and spacious! The bed is large and really comfortable and the shower is brilliant! The location is just perfect and is in short, safe walking distance from many restaurants, markets, cafes and any type of shop you could need during your holiday and right next to the meeting point of many tours around Cape Town! The only negative point is that wifi is not included! We had a wonderful holiday thank you so much!
Probably the best apartment we've ever stayed in and with the additional benefit of its superb location just a few minutes stroll to the V&A Waterfront. A luxurious apartment, overlooking the canal and offering everything that we needed together with top quality care and attention from the very helpful and obliging staff. If we ever return to Cape Town then this is the first place we'd try to book.
Beautiful two bed apartment (we thought we were getting a one bed!) with lovely terrace overlooking the marina. We enjoyed watching the Cape Fur Seals and the coming and going of the boats. The apartment was well equipped, very comfortable and felt very safe as it was a gated community. We arrived early but could leave our cases and when we returned to collect them found that they had already been delivered to our apartment. The best thing about this place was the location. The V&A Waterfront was a 5 min walk and it was easy to walk up into Cape Town and surrounding area. If we return to Cape Town we would want to stay here again. Only downside is the Wifi but it was free and accessible in reception.
We stayed at waterfront Village for three nights when we first arrived in Capetown, we got to the hotel at 11am but check in was not available until 2pm, the hotel looked after our cases and delivered them to our room for when we returned later in the day. Despite a few reviews saying the reception staff were not very helpful, we didn't find this to be the case at all, the staff were efficient and helpful. The hotel is a large complex of apartments, many of which are privately owned and look out over the canals. We had a one bed apartment on the ground floor, with a small terrace that had a table and chairs directly overlooking the canal. There is everything that you need in the apartment: * Washing machine (including detergent) * Tumble dryer * Dishwasher (including tablets, although housekeeping washed up the few glasses and mugs that we had used) * Iron and ironing board (ours leaked) * Fridge/freezer * Tea and coffee making facilities / "ingredients" * 2 TVs, one in the lounge and one in the bedroom with loads of English satellite channels. * Plugs sockets that took an English plugs without the need of an adapter The bathroom was small and ensuite but well appointed with complimentary toiletries. It's a gated development for which you need a key card to enter so it always felt very safe. Each apartment is allocated a parking space within the complex. The V&A waterfront is a short walk away (less than 10 minutes) where you will find all the shops and restaurants that you could ever need, there is a large supermarket in the basement floor of the mall (pick up some water as this wasn't provided). Some of the blocks have small pools although it wasn't clear if these were available for general use but it was too cold when we stayed anyway. This is an excellent central place to stay and I would have no hesitation in recommending it.
- Walking distance to Cape Town International Convention Centre
- Free parking
- Outdoor pool
Cape Town International Convention Centre is a short stroll from Waterfront Village, and other popular attractions like Two Oceans Aquarium are within a mile (2 km). This 4-star apartment welcomes guests with 83 rooms and conveniences like a marina, an outdoor pool, and free self parking. On the waterfront, it's also near Greenmarket Square and Cape Town Stadium.
All 83 individually decorated apartments feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect to find WiFi and TVs with satellite channels. Washers/dryers, coffee makers, and ceiling fans are other standard amenities. Weekly housekeeping is available.
At Waterfront Village, guests enjoy a marina, an outdoor pool, and a fitness center. If you decide to drive, there's free parking. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 645 reviews