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The Rockefeller Hotel by NEWMARK

4.0 star property
Suburban hotel with 3 restaurants, near Long Street

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Photo gallery for The Rockefeller Hotel by NEWMARK

Superior Suite | Terrace/patio
Executive Suite | Terrace/patio
Indoor pool
Executive Suite | Living area
Superior Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001
  • Place, Castle of Good Hope
    ‪11 min walk‬
  • Place, Cape Town International Convention Centre
    ‪11 min walk‬
  • Place, Long Street
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Courtyard Room

Standard Courtyard Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Courtyard Room

8.6 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard City Room

Standard City Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard City Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | City view

Studio

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

Three Bedroom Apartment

  • 1442 sq ft
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Suite

Superior Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Suite

  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Suite

Executive Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • Harbor view
  • 1755 sq ft
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Studio

Executive Studio | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Studio

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard City Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard City Room

  • Sleeps 2

View all photos for Standard Courtyard Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Courtyard Room

  • Sleeps 2

Studio Double Room, City View

  • Sleeps 2

Three-Bedroom Apartment

  • Sleeps 6

Two-Bedroom Apartment

  • Sleeps 4

Executive Suite

  • Sleeps 6

Superior Suite

  • Sleeps 6

One-Bedroom Apartment

  • Sleeps 2

Executive Studio

  • Sleeps 2

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About the neighborhood

Cape Town

Located in Cape Town City Centre, The Rockefeller Hotel by NEWMARK is within a mile (2 km) of popular sights such as Long Street and Cape Town International Convention Centre. This 4-star hotel has 194 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Artscape Theatre Centre - 3 min walk - 0.2 miles
  • Castle of Good Hope - 11 min walk - 0.6 miles
  • Cape Town International Convention Centre - 11 min walk - 0.6 miles
  • Long Street - 11 min walk - 0.6 miles
  • Bree Street - 13 min walk - 0.7 miles

Getting around

  • Woodstock Station - 2 min drive
  • Cape Town Station - 15 min walk
  • Cape Town Intl. Airport (CPT) - 18 min drive

Restaurants

  • ‪Cubana - ‬3 min walk
  • ‪Yu - ‬12 min walk
  • ‪Mrkt - ‬12 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Woolworths Food - ‬10 min walk

About this property

The Rockefeller Hotel by NEWMARK

Suburban hotel with 3 restaurants, near Long Street
At The Rockefeller Hotel by NEWMARK, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is ZAR 85 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 700 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a conference center, laundry facilities, and a banquet hall.
Guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and wardrobes or closets are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (ZAR 85 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 265 for adults and ZAR 265 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 265 for children
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 85 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

Frequently asked questions

Is a free cancellation option available at The Rockefeller Hotel by NEWMARK?

The Rockefeller Hotel by NEWMARK offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do around The Rockefeller Hotel by NEWMARK?

This hotel is situated in Cape Town City Centre, just steps from Artscape Theatre Centre. You'll also find Long Street and Cape Town Stadium within a short drive.

Is there parking available at The Rockefeller Hotel by NEWMARK?

Yes, covered parking is offered for ZAR 85 per night.

Does The Rockefeller Hotel by NEWMARK include a casino at the property?

No, The Rockefeller Hotel by NEWMARK doesn't have a casino.

Is there an indoor pool at The Rockefeller Hotel by NEWMARK?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at The Rockefeller Hotel by NEWMARK?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does The Rockefeller Hotel by NEWMARK have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Rockefeller Hotel by NEWMARK have a restaurant with a breakfast menu?

Yes, The Rockefeller Hotel by NEWMARK has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Rockefeller Hotel by NEWMARK allow pets to stay for free?

No, pets aren't allowed at The Rockefeller Hotel by NEWMARK.

Are there connecting rooms at The Rockefeller Hotel by NEWMARK?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Rockefeller Hotel by NEWMARK?

The closest major airport to The Rockefeller Hotel by NEWMARK is Cape Town Intl. Airport (CPT), which is 12.1 mi away (18 minutes by car).

Can I book a room with a balcony at The Rockefeller Hotel by NEWMARK?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy harbor or city views.

The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 196 reviews
Rating 8 - Good. 35 out of 196 reviews
Rating 6 - Okay. 21 out of 196 reviews
Rating 4 - Poor. 6 out of 196 reviews
Rating 2 - Terrible. 2 out of 196 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Patricia, Beach City

Liked: Cleanliness, property conditions & facilities
The hotel is very modern. The room was very clean, but small. No desk/chair for using laptop. Only one luggage rack and no counters for other luggage. Bathroom was super small. Not well designed with a pedestal sink. No place to put toiletries and no bathtub. Shower was nice, but didn’t like only having rain shower head. The water pressure was low. Only two bath towels for two people. No extra towels for drying hair. We went to the buffet breakfast every morning, but not being from your country, enjoyed the different choices. But the food was served in “hot” serving dishes, but was not hot. Only warm at best. There was omelettes being made, but the chef didn’t understand “English”. Unfortunately, ignored us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Freddie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great staffs, food was amazing, rooms were clean. Location area was kinda sketchy.
Stayed 3 nights in Nov 2025

6/10 Okay

Neysia

Beautiful hotel, but the check in and check out process has zero flexibility. I waited about five hours alongside about five other guests trying to check in because rooms weren’t ready. I requested late check out about five days prior with zero accommodation. The restaurant is a nice touch, and breakfast is reliable and open every day at 6am. However, I went there for dinner and didn’t get serviced for about 20 minutes. Bit of a nightmare. I liked the location and general safeness of the hotel, but for the most part they seem wildly understaffed. You’ll find about 10-20 people on average lingering in the lobby on a daily basis, waiting to check in. Very busy and active area if you’re looking to relax in the lobby, go elsewhere. Rooms are nicely sized and you can see the mountain from most of the rooms.
Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Stayed 3 nights in Nov 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu was decent. Lunch and dinner choices okay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gerald

Stayed 2 nights in Nov 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities
We stayed at the Rockefeller Hotel Newmark for five nights and left with mixed feelings. The hotel is stylish, modern and well-located, but a few practical issues held the experience back. We had several incidents in our room that needed attention. To their credit, the staff eventually resolved everything, but it took multiple phone calls and repeated follow-ups before things were properly fixed. The willingness to help was there, but the responsiveness wasn’t as polished as it should be. Another frustration was discovering only on arrival that the rooftop pool would be closed for private events on two of our five days. We had chosen the hotel specifically for that space, planning to use it as part of our downtime. Losing access for almost half the stay changed the experience. Guests should be told in advance—before arriving—when key amenities won’t be available. Breakfast was also a challenge. The food hall becomes extremely busy in the mornings, with no real flow or organisation, making it feel chaotic rather than relaxing. The hotel has strong potential, and with better communication and smoother operations, it could be excellent. As it stands, it was a comfortable stay with a few avoidable frustrations.
Stayed 7 nights in Nov 2025

10/10 Excellent

Olusegun Peter

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, friendly staffs, good security and gym facility.
Stayed 9 nights in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Cindy

Breakfast was okay
Stayed 4 nights in Oct 2025

10/10 Excellent

Manelz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and updated with nice toiletries. Beds we wonderful and the staff was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Rotesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location from all tourist spots, staff is awesome & helpful! Concierge & security made me feel safe especially when arriving at hotel during the night. Bar is nice & busy, not to mention breakfast & spa services were on point!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Super comfy beds. Clean and friendly hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Shannon

Traveled with partner
Liked: Cleanliness
This property was disappointing. We stayed in 3 different rooms in 2 nights. Room 724 had limited lighting and was dark. The AIRCon was broken and there were no USB outlets, so this was difficult for us as foreigners as we had no 220 plugs. We were eventually moved to another executive suite that was a huge improvement, but it definitely complicated our stay at a time when I was feeling ill. We also expected the 11 minute walk to the waterfront area, but it was more like 25 minutes and not an easy walk. Hopefully management will improve some of he executive suites so that others do not have the same experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are excellent. From Hotel Ops to the F&B team. Subisiswe (Guest relations mgr) , Allistair and Atwell (F&B) and Amelia (front desk) were standouts
Stayed 2 nights in Sep 2025

10/10 Excellent

Rotesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo-friendly hotel!

Staff is super welcoming & resourceful, Rooms very modern, breakfast had good options. The Bars both on the main floor & rooftop were a vibe & easy to mix/mingle with others. I felt comfortable staying here solo, even extended my stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexa

Stayed 1 night in Sep 2025

10/10 Excellent

Wesley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, good gym, room service was good, good shower, and comfortable beds. Very clean Hotel with a attentive staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will definitely be back

incredible hotel, highly recommend, love this space.
Stayed 1 night in Sep 2025