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The Residences at Crystal Towers

4.0 star property

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Photo gallery for The Residences at Crystal Towers

Three-Bedroom Exclusive Penthouse | Dining room
Lobby
Lobby
Three-Bedroom Exclusive Penthouse | Premium bedding, in-room safe, iron/ironing board, free WiFi
Three-Bedroom Exclusive Penthouse | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Century Boulevard, Century City, Cape Town, Western Cape, 7441
  • Place, Canal Walk Shopping Centre
    ‪2 min walk‬
  • Place, Intaka Island Bird Sanctuary
    ‪12 min walk‬
  • Place, Milnerton Beach
    ‪3 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪14 min drive‬

Room options

View all photos for Luxury Two-Bedroom Apartment

Luxury Two-Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Luxury Two-Bedroom Apartment

  • Water view
  • 1238 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three-Bedroom Exclusive Penthouse

Three-Bedroom Exclusive Penthouse | Premium bedding, in-room safe, iron/ironing board, free WiFi

Three-Bedroom Exclusive Penthouse

  • Mountain view
  • 2637 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Luxury Studio Apartment (18)

Luxury Studio Apartment (18) | Living room | TV

Luxury Studio Apartment (18)

  • City view
  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cape Town

Located in Century City within a short walk of Canal Walk Shopping Centre, The Residences at Crystal Towers is within 2 miles (3 km) of Milnerton Golf Club. This 4-star aparthotel has 50 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
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What's nearby

  • Canal Walk Shopping Centre - 2 min walk - 0.1 miles
  • Intaka Island Bird Sanctuary - 12 min walk - 0.7 miles
  • Milnerton Beach - 3 min drive - 1.8 miles
  • Milnerton Golf Club - 3 min drive - 1.6 miles
  • Camps Bay Beach - 14 min drive - 10.3 miles

Getting around

  • Goodwood Station - 7 min drive
  • Cape Town Station - 18 min drive
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪tashas Cafe - ‬8 min walk
  • ‪Urban Umami - ‬3 min walk
  • ‪Caffè Magnifico - ‬10 min walk
  • ‪Wimpy - ‬7 min walk
  • ‪Starbucks - ‬10 min walk

About this property

The Residences at Crystal Towers

Guests staying at The Residences at Crystal Towers enjoy free WiFi in public areas and laundry facilities. You can take advantage of free parking, along with an airport shuttle (available on request) for ZAR 350 per person one-way. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and luggage storage.
Each apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. A TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a safe, a phone, and an ironing board.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Knife

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Spices
  • Stovetop

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: ZAR 325 per person
  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk

Things to do

  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 50 units
  • 9 floors
  • Built in 2008

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 1 year old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Crystal Residences
Residences Crystal Towers Apartments
Residences Crystal Towers Apartments Cape Town
Residences Crystal Towers Cape Town
Residences Crystal Towers Apartment Cape Town
The Residences at Crystal Towers Cape Town
The Residences at Crystal Towers Aparthotel
The Residences at Crystal Towers Aparthotel Cape Town

Frequently asked questions

Are free cancellation options available at The Residences at Crystal Towers?

The Residences at Crystal Towers offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of The Residences at Crystal Towers?

This aparthotel is situated in Century City within a short 6-minute walk of Canal Walk Shopping Centre. You'll also find GrandWest Casino & Entertainment World and Sunset Beach within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does The Residences at Crystal Towers feature a casino?

No, The Residences at Crystal Towers doesn't have a casino.

Will I find an indoor pool at The Residences at Crystal Towers?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about The Residences at Crystal Towers?

There are many amenities for couples at this aparthotel, including a restaurant and proposal/romance packages plus some apartments feature fireplaces.

Are there hot tubs at The Residences at Crystal Towers?

No, there isn't a spa tub at this aparthotel.

Does The Residences at Crystal Towers have a restaurant that serves breakfast?

Yes, The Residences at Crystal Towers serves buffet breakfast for a surcharge each morning at Knife.

Will The Residences at Crystal Towers allow pets to stay for free?

No, pets and service animals aren't allowed at The Residences at Crystal Towers.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from The Residences at Crystal Towers?

The closest major airport to The Residences at Crystal Towers is Cape Town Intl. Airport (CPT), which is 13 mi away (22 minutes by car).

Can I book a room with a balcony at The Residences at Crystal Towers?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy ocean or mountain views.

The Residences at Crystal Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 150 reviews
Rating 8 - Good. 32 out of 150 reviews
Rating 6 - Okay. 14 out of 150 reviews
Rating 4 - Poor. 9 out of 150 reviews
Rating 2 - Terrible. 6 out of 150 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Naseema

Traveled with family
Disliked: Cleanliness, room comfort
No water provided as advertised Bad carpet stains. Carpet worn out Only hand soap for toiletries Washing machine had terrible odor Mirror panels broken ETC
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 3 nights in Nov 2025

8/10 Good

Matthew

Stayed 5 nights in May 2025

8/10 Good

Brigitte

Stayed 4 nights in Oct 2025

4/10 Poor

Grant

Business traveler
Disliked: Cleanliness

Not woth the money

The room looks run down , the shower was clogged up , shower shoap holder is rusted , shower extracter van did not work and was rusted , few light did not work , tv remove dis not work even after changing batteries , batroom door at the bottom was busy peeling off , no water in the room for guest , no guidance to what numbers to press on the phone to rease reception , only had 1 towl in the room had to ask for more towls overall not worth the money , staff are very friendly and was helpful
Stayed 1 night in Oct 2025

6/10 Okay

Emmanuel

Business traveler
OK!
Stayed 6 nights in Sep 2025

6/10 Okay

Martin

Traveled with family

Dissapointing

No wifi and TV in main bedroom did not work. Bathroom door in geust bedroom cannot close. No water coffee or tea as advertised. Dissapointing
Stayed 1 night in Sep 2025

4/10 Poor

Hasina

Business traveler
Disliked: Cleanliness, room comfort
Pillows and towelling needs some serious attention. Attention to cleanliness needs to be relooked at.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan, Panama City

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Cant wait to go back.
Stayed 21 nights in May 2025

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities
The staff is next level tgey go above and beyond for you friendly courteous clean just an all iver amazing place
Stayed 10 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness

Below Average

1. Booked a 2 bedroom apartment but got a studio instead 2. No hot water 3. No extra blankets / covers 4. Room was not ready by check in time 5. No parking provided although the reservation said basement parking would be provided
Stayed 1 night in Aug 2025

10/10 Excellent

E

Traveled with group, Business traveler
Liked: Cleanliness, room comfort
Great view and area
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel Kofi, Accra

Stayed 6 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Worth it!

A comfortable stay, friendly and helpful staff, lovely amenities. Very well located. Furniture showing signs of wear. I would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

sandeep

Traveled with family
Liked: Cleanliness, room comfort

Great stay but can do with a refresh

Great location, great apartment, only thing the apartment needs to be refreshed . Furniture is chipped , side draws broken , stains on the entrance table. If you look beyond that pretty comfortable. Beds and linen were great.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Beautiful location with comfortable surroundings but no available blankets in room, airconditioner not heating and extra towels not provided as requested
Stayed 1 night in Jul 2025

10/10 Excellent

Henrietta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 4 nights in May 2025

10/10 Excellent

Hasina

Business traveler
Liked: Cleanliness, room comfort
Great stay.
Stayed 1 night in May 2025

10/10 Excellent

EMANUEL

Traveled with family
Liked: Cleanliness, room comfort

Room well maintained and staff courteous

Stayed 14 nights in Apr 2025

8/10 Good

Dip Tour

Liked: Cleanliness, property conditions & facilities
Highly secured and walkable distance to essentials things.
Stayed 5 nights in Jan 2025

8/10 Good

Coral-Lee

Traveled with family
Liked: Cleanliness, room comfort

Decent stay for 6 days

Overall I enjoyed my stay. 7/10 However, the communication before the stay was terrible. I did not have any response up until the day I got there. The confirmation was not clear as I booked a 2 bedroom apartment but it stated 1 room, 2 queen beds. The reception staff were lovely, polite and helpful. As for the property itself. The beds are small. More like a standard double not sure why it says Queen. The property is unmaintained. Let me clarify it was mostly clean however, damaged shower holder, cracked furniture, rusty extractor fan in shower. There was a peace of kfc chicken in the sofa, balcony glass dirty. Given the amount of money I paid I expect the property to be better maintained than this. The second bedroom has no AC and a Velcro curtain. I mean for a luxury apartment unacceptable. I encourage the owner to do maintenance and get it up to a luxury standard. The bed was comfortable and for a short stay the apartment met our needs. Lastly there were no clear pictures on the website. This is misleading as it shows several apartments. It was not clear which one we were staying in.
Stayed 6 nights in Mar 2025

4/10 Poor

Keitumetse

Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Taneisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located and has everything for your convenience.
Stayed 7 nights in Feb 2025

6/10 Okay

Jarrod

Traveled with partner
Average accommodation in a good area. Apartment definitely needs some TLC. Wall cabinet was hanging off the wall. Dirty walls and front door looked like it had been through some tough times. Great shower though. Room size was great too. Bedding felt like it needed replacing. Cigarette butt on the floor outside the elevator. Not the fault of the management, but not nice to see something like this. The rate was low so that’s probably why it’s not a premium accommodation. It’s a pity as the location is excellent and it’s next to the Marriott hotel. We stayed one night before going to airport. Okay for something like that.
Stayed 1 night in Jan 2025

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