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Protea Hotel by Marriott Franschhoek

4.0 star property

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Photo gallery for Protea Hotel by Marriott Franschhoek

Bar (on property)
Terrace/patio
Outdoor pool
Lobby
Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33/34 Huguenot Road, Franschhoek, Western Cape, 7690
  • Place, Franschhoek Wine Tram
    ‪3 min walk‬
  • Place, Dutch Reformed Church
    ‪5 min walk‬
  • Place, Franschhoek Town Hall
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 45 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living room | 40-inch Smart TV with satellite channels, Netflix, streaming services

Executive Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Franschhoek

Franschhoek Town Hall is within a 5-minute walk of Protea Hotel by Marriott Franschhoek while other popular sites like Franschhoek Wine Tram are within a 15-minute stroll. This 40-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Franschhoek Wine Tram - 3 min walk - 0.2 miles
  • Franschhoek Art House - 5 min walk - 0.3 miles
  • Dutch Reformed Church - 5 min walk - 0.3 miles
  • Franschhoek Town Hall - 6 min walk - 0.4 miles
  • Huguenot Monument - 2 min drive - 1.1 miles

Getting around

  • Cape Town Intl. Airport (CPT) - 62 min drive

Restaurants

  • ‪French Connection - ‬4 min walk
  • ‪Get Lost Coffee - ‬8 min walk
  • ‪Tuk Tuk Microbrewery - ‬11 min walk
  • ‪The Hoek - ‬9 min walk
  • ‪Col'Cacchio - ‬2 min walk

About this property

Protea Hotel by Marriott Franschhoek

Guests of Protea Hotel by Marriott Franschhoek enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 1250 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a library, a terrace, and laundry facilities.
40-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, electric kettles, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Biodegradable coffee stirrers available
  • Built in 1880
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 1250 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Franschhoek Protea Hotel
Protea Franschhoek
Protea Hotel Marriott Franschhoek
Protea Marriott Franschhoek
Protea By Marriott Franschhoek
Protea Hotel by Marriott Franschhoek Hotel
Protea Hotel by Marriott Franschhoek Franschhoek
Protea Hotel by Marriott Franschhoek Hotel Franschhoek

Frequently asked questions

Is a free cancellation option available at Protea Hotel by Marriott Franschhoek?

Protea Hotel by Marriott Franschhoek provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see near Protea Hotel by Marriott Franschhoek?

This hotel in Franschhoek is within a 10-minute walk of Franschhoek Wine Tram, Franschhoek Town Hall, and Franschhoek Art House. You'll also find Sénéchal-Senekal Art Gallery and Huguenot Memorial Museum less than a mile away.

Will I be able to park at Protea Hotel by Marriott Franschhoek?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Protea Hotel by Marriott Franschhoek include a casino on the premises?

No, Protea Hotel by Marriott Franschhoek doesn't have a casino.

Will I find an indoor pool at Protea Hotel by Marriott Franschhoek?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Protea Hotel by Marriott Franschhoek?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Protea Hotel by Marriott Franschhoek have a hot tub?

No, this hotel doesn't have a spa tub.

Does Protea Hotel by Marriott Franschhoek have a restaurant that serves breakfast?

Yes, Protea Hotel by Marriott Franschhoek serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Protea Hotel by Marriott Franschhoek allow pets to stay for free?

No, pets aren't allowed at Protea Hotel by Marriott Franschhoek.

Are there connecting rooms at Protea Hotel by Marriott Franschhoek?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Protea Hotel by Marriott Franschhoek?

Yes, some guestrooms at Protea Hotel by Marriott Franschhoek offer a balcony and may feature garden views.

Protea Hotel by Marriott Franschhoek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 318 reviews
Rating 8 - Good. 102 out of 318 reviews
Rating 6 - Okay. 25 out of 318 reviews
Rating 4 - Poor. 7 out of 318 reviews
Rating 2 - Terrible. 6 out of 318 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jaya Devi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay, cozy place with easy access to locations such as Wine Tram. Excellent staffs at the reception and parking area! Kudos for great work!
Stayed 2 nights in Nov 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great service and very comfortable rooms. Will stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Super location
Stayed 2 nights in Sep 2025

10/10 Excellent

Pierre

Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Staff & service, property conditions & facilities
It is well located in a beautiful town and the staff were excellent
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Noisy fridge.

I am a light sleeper and was kept awake by refrigerator motor stopping and starting. The fridge was stupidly situated right next to the bed. I do not think that the fridge was faulty.
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline, Colwyn Bay

Stayed 2 nights in Mar 2025

8/10 Good

Herman, Terrace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Neevra, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay
Stayed 2 nights in Mar 2025

8/10 Good

Dirk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is an awesome property, but keep in mind that the Protea Chain in South Africa is not well integrated with Marriott. You need to get a paper receipt and apply for points later.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is nice but there aren’t enough seating areas around the pool, in particular sun beds. Rooms facing the road are a little noisy and dark. Breakfast area is dated and tired - it’s a nice hotel, polite staff but it’s looking a little dated
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, excellent property, wonderful staff. Five stars.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class, staff all friendly nothing a problem, room spotless clean and bright, excellent breakfast and restaurant food, absolutely no complaints.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned “boutique” style hotel

Lovely, almost boutique hotel very well positioned on the end of Franschhoeks Main Street. Hotel is two story with rooms largely overlooking a central pool/garden court yard Hotel has its own gated secure free parking. Adjoining the hotel is the Hussar Restaurant which is well worth trying although, like many of the more popular restaurants in Franschhoek is busy and booking is recommended. I would thoroughly recommend the hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Oliver, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious, well planned, relatively small hotel set out spaciously & smartly. Great staff too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time to South Africa, the receptionist and manager of the hotel helped me feel safe and welcomed. We arrived late due to delay and the receptionist was friendly, telling us where we can go to stretch our legs. When I asked if I can move the swing chair to outside my room, the manager offer to get the guard to help me. The place is lovely and I will definitely go back again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maile

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel for a Wine Weekend

Beautiful hotel in the heart of Franschhoek. I wish I had time to stay longer and relax at the pool. It is an easy walk to everything in the main area Franschhoek and a quick uber ride to the all of the wineries. I could not recommend this hotel more.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen, Bradford

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice room with great bathroom. Breakfast not a huge choice but what they had was v good and lovely coffee. Hassar Grill on site is also really good with great service. Will be back!
Stayed 3 nights in Nov 2024

6/10 Okay

Nathan

Liked: Cleanliness
Clean and centrally located, but I think I could have found better options if I had done more research. The breakfast was just okay and the hotel experience felt generic.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Break 👍

Very good experience in every aspect and all staff extremely friendly and helpful
Stayed 1 night in Oct 2024

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