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Holiday Inn Express City Centre

3.0 out of 5.0

Recent guest reviews

Hotel is good Center of the city Lights are more in washroom instead of living area Little bit slow in room service Enterance will be not to everyones expectation Breakfast is very good Lunch and dinner is not served hotel

We had a large room on the top (15th) floor and it was very quiet, even with a nearby outdoor concert. The usual HI Express amenities, with comfortable beds etc. The breakfast was excellent, varied and the hit items are hot. The entrance can be a bit difficult to se as it is on a pedestrian mall, and a few yards way from where the taxi can stop. It is about a 30 min walk to the Watrfront. If you are looking for a reasonable prices room, then can recommend this one.

This place did not disappoint - the reason why? The staff!!! Desiree Edwards was amazing, I hate elevators and when I checked in there were a few problems with getting to my room by stairs. Desiree was called to assist in one of the staircases and it became apparent that my current room allocation would be a complete pain for me. Nothing was too much and before I knew it she had ran back to reception, changed rooms, keys, etc, and I was sorted. Then there was Primrose, full of enthusiasm and fun, she helped us organise tours that we would not have thought of and her fun disposition is a real asset to this hotel. I feel bad that I don’t know the names of the two guys that parked our car each day but they are a fountain of knowledge, totally there to help you get the best out of a holiday. I cannot fault this place, it is great value and the staff really make the place. Will be back x

checked in and saw my room and checked straight back out. Old dirty beds, overlooking an ugly forecourt. The reception desk was littered with luggage. All the chairs and tables in the restaurant where stacked up, their reason was for cleaning. They should clean overnight. I hated this place i could not spend 10 minutes let alone 5 days. I checked into Radisson Park Inn was cheaper and amazing. Such a great hotel. Avoid the express its worst than a budget hotel. The pictures of the rooms are nothing like the depressing room i was offered. Will never go near this place again.

Excellent location in the centre of Cape Town. My husband requested a high, quiet room and that is what we got with a lovely view of Table Mountain. The room was a good size and clean but with hardly any room to store or hang clothes. I used the window ledge rather than keep clothing in our suitcases. Unfortunately, a new scarf ‘disappeared’ from our room within 24 hours so our clothes went back in locked suitcases for the rest of our stay. The staff on the reception desk were very helpful with giving directions and ordering taxis and such like. There was plenty of sightseeing to do and excellent restaurants in the town and the waterfront. The breakfast was very good with hot and cold food available. Unfortunately, the day we left our transfer driver was early and my husband placed his iPad, with a black cover, on the back settee and left without picking it up. Despite calls to the hotel, and a reward offered, the iPad was not found.

The reception staff were amazing, they went above and beyond what you would expect. The hotel room was exactly what we needed, the location we found really good. Good advice was given willingly and nothing was too much trouble. Very well priced, breakfast was included and was more than enough. Taxis were readily available and cheap

Compared to other Holiday Inn properties even in South Africa, this one disappointed us. Unpleasant smell in hall way, spots on carpet in room, only double beds (no queen or king) and feel like cardboard box filled with rocks, and mildewed shower left an unattractive impression.

We booked into the hotel via an online website at two hours notice. I entered the address into my Satnav but on getting close I was frustrated by roads “ closed for filming”. My Satnav of course kept telling me to turn but the police would not allow me to. I rang the hotel and Nomfu the receptionist guided me to the door. She was very patient when I was getting a bit annoyed by the difficulty of reading the names of the roads, which are not the clearest and easiest to read in Cape Town, especially when at one point I drove the wrong way up a one-way street. She received my heartfelt thanks when I did eventually arrive. The hotel is not the easiest to find by car although it is very pleasant when you eventually find it. Good breakfast, good shower and comfortable room

we stayed at this hotel for 4 nights. it’s a rather basic hotel. double bed is too small for the 3 of us (2 adults and one child). we use it as a base to travel around cape town. breakfast is included and the spread is decent. it would be great if fried eggs are included. the location is great - we could walk around easily. it feels safe. the hotel is on st. george’s mall which is a pedestrian street. you could find stalls, restaurants and shops on the street. avoid sunday as shops are closed.

My wife and I stayed at the HIX for five nights. It is located on a pedestrian mall. Lots of food establishments nearby however many close early and do not open on Sundays. The staff is very helpful especially Nomfu. The breakfast was very good. The rooms are clean and well maintained. The top floor rooms can be noisy when there is high winds. The hotel is very close to the Green Market which is an interesting shopping experience. We would recommend this hotel. It is good value for the money.

101 St Georges Mall Cape Town Western Cape

Hotel highlights

  • Walking distance to Greenmarket Square and Castle of Good Hope
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Cape Town City Centre, Holiday Inn Express City Centre is adjacent to Greenmarket Square and within a 10-minute walk of other popular attractions like Castle of Good Hope. This 173-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Centrally located in Cape Town, the hotel is also a short walk from South African National Gallery and Cape Town International Convention Centre.


Free breakfast is included with your stay. At the end of the day, the bar/lounge is a great place to grab a drink.


Holiday Inn Express City Centre's 173 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also standard.

Property features

Guests of Holiday Inn Express City Centre enjoy access to free WiFi in public areas, 2 meeting rooms, and a business center. If you drive, self parking is ZAR 60.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350.00 one-way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-in, a terrace, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 877 reviews