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Enchanted Guest House

3.0 star property
Suburban hotel with free breakfast and an outdoor pool

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Photo gallery for Enchanted Guest House

Luxury Room Upstairs :Sea View (shower) | View from room
Reception
Bicycling
Standard Room with pool access | View from room
View from property

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
12 Craigrownie Road, 12, Cape Town, Western Cape, 8005
  • Place, Sea Point Promenade
    ‪1 min walk‬
  • Place, Queens Beach
    ‪3 min walk‬
  • Place, Sea Point Swimming Pool
    ‪12 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room with pool access

Standard Room with pool access | Minibar, in-room safe, desk, iron/ironing board

Standard Room with pool access

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room Upstairs :Sea View (shower)

Luxury Room Upstairs :Sea View (shower) | Minibar, in-room safe, desk, iron/ironing board

Luxury Room Upstairs :Sea View (shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Upstairs : No View

Standard Room Upstairs : No View | Minibar, in-room safe, desk, iron/ironing board

Standard Room Upstairs : No View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room Downstairs : Sea View

Luxury Room Downstairs : Sea View | Minibar, in-room safe, desk, iron/ironing board

Luxury Room Downstairs : Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room Upstairs :Sea View (bath)

Luxury Room Upstairs :Sea View (bath) | Minibar, in-room safe, desk, iron/ironing board

Luxury Room Upstairs :Sea View (bath)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cape Town

Located in Sea Point, Enchanted Guest House is 2.8 mi (4.5 km) from Cape Town Stadium and within a 10-minute drive of other popular attractions like Greenmarket Square. This 8-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Sea Point Promenade - 1 min walk - 0.1 miles
  • Queens Beach - 3 min walk - 0.2 miles
  • Sea Point Pavillion - 12 min walk - 0.7 miles
  • Sea Point Swimming Pool - 12 min walk - 0.7 miles
  • Milton Beach - 14 min walk - 0.8 miles

Getting around

  • Woodstock Station - 9 min drive
  • Cape Town Station - 15 min drive
  • Cape Town Intl. Airport (CPT) - 33 min drive

Restaurants

  • ‪Brash - ‬7 min walk
  • ‪Jarryds - ‬7 min walk
  • ‪Senate Bar - ‬4 min walk
  • ‪Scheckter's RAW - ‬5 min walk
  • ‪Bootlegger Coffee Company - ‬15 min walk

About this property

Enchanted Guest House

Suburban hotel with free breakfast and an outdoor pool
Guests of Enchanted Guest House enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 400 per room one way. Front-desk staff can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Victorian architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ZAR 400 per room (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Enchanted Guest House
Enchanted Guest House Cape Town
Enchanted Cape Town
Enchanted Guest House Guesthouse Cape Town
Enchanted Guest House Guesthouse
Enchanted House Cape Town
Enchanted Guest House Hotel
Enchanted Guest House Cape Town
Enchanted Guest House Hotel Cape Town

Frequently asked questions

What can I see near Enchanted Guest House?

This hotel is situated in Sea Point within a 10-minute walk of Sea Point Promenade and Queens Beach. You'll also find Clifton Bay Beach and Camps Bay Beach within a short drive.

Is parking available on site at Enchanted Guest House?

Yes, self parking is offered for free at the hotel.

Does Enchanted Guest House feature a casino?

No, Enchanted Guest House doesn't have a casino.

Will I find an indoor pool at Enchanted Guest House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Enchanted Guest House?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and free breakfast.

Does Enchanted Guest House have a hot tub?

No, this hotel doesn't have a spa tub.

Does Enchanted Guest House have a restaurant with a breakfast menu?

Enchanted Guest House offers free buffet breakfast each morning though there is no restaurant.

Will Enchanted Guest House allow pets to stay free of charge?

No, pets and service animals aren't allowed at Enchanted Guest House.

Does Enchanted Guest House have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Enchanted Guest House?

The closest major airport to Enchanted Guest House is Cape Town Intl. Airport (CPT), which is 16.6 mi away (33 minutes by car).

Can I book a room with a balcony at Enchanted Guest House?

Yes, some guestrooms at Enchanted Guest House offer a furnished balcony.

Enchanted Guest House Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ernest

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020

4/10 Poor

Dean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Would not recommend the guest house.

No plug in the wash basin. The door could only be closed by locking the door with a key. No parking available.Could not get into the building for about 15 minutes. No response.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Danelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enchanted Guest house not so enchanted...

The BNB was not what it looked like in the pictures on this website. The site is very deceiving. The TV's did not work in any of my co workers rooms for the entire duration of our 3 day trip. My door would not lock and the rooms were not maintained or services appropriately. The parking was not secure parking as there was no lock up parking which was stipulated in the description of facilities. We would NEVER stay here again and no one else should!
Stayed 3 nights in Feb 2018

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort

Good Location and lovely staff.

An older property in a nice area of Cape Town. The staff were all extremely friendly and helpful. The location is excellent with several bus routes that run to the city centre very close by. Our room was large with a balcony with a sea view (just). It was well equipped with a refrigerator and all the amenities that you would expect in a decent hotel. There was ok wifi in the reception area but not in the room. Breakfast was quite good and cooked to order. The only criticism is that the rooms are a bit shabby and cleanliness is not their strong point. For instance there was mould around the bath which i was easily able to wipe off - clearly the cleaners had missed it. It was acceptable but could have been better. Overall, I was pleased we stayed here but I think it was expensive for what it provided although I do recognise that Cape Town accommodation is not cheap.

8/10 Good

Nan, worldwide flexpats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old fashioned service in a charming guest house

The room was beautifully decorated and very, very comfortable (great bed, soft sheets, good towels and bath, etc.). The cooked to order breakfast was wonderful. But most of all, the innkeeper was extremely focused on the happiness of guests. He took it upon himself to talk to each guest, to help with logistics, to make everything work very smoothly. You don't get innkeepers like that in the age of the big hotel chain! Incredible value for the money!

8/10 Good

Tshegofatso, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

More suited for holiday stay as opposed to business as there was no wi-fi in the room. Otherwise everything else was good. I loved that I could walk to the beach and Bantry Bay is a great neighbourhood.

2/10 Terrible

Corinne , NEW YORK CITY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will not pay for the hotel booking.

This is the 3rd review that I have written about my experience at the Enchanted Guest Hotel in Cape Town, South Africa. After traveling a day and 1/2 from New York City, I arrived at the hotel to find that the front gate was locked. I rang the bell for 20 minutes, called for someone to come to the gate to let me in to register, AND ,also telephoned the front desk; however, none of my efforts resulted in any person arriving to check me into the hotel. As a result, I had to then look for another hotel for my stay! This was both an unprofessional hotel, and a horrific experience to have to endure after such a long journey .I have instructed my credit card company NOT to accept the $397.00 upfront booking charge.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

basic

Location is great. Perfect for us. needs a good cleaning everyelse fine breakfast great

10/10 Excellent

Malaza, Johannesburg, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay in a well maintained guest house that is closed to all amenities. The friendly staff made our stay comfortable and we felt like at home. The proximity of the guest house to the beach made it more pleasurable. We will definitely come back.

8/10 Good

Kévin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon emplacement pour 3 jours au cap

Situé à 10 Minutes en voiture du Warerfront pour sortir le soir et très proche de l’arrêt de bus City Tour. Très bon accueil, personnel super sympa, déjeuner très bien. Pour la chambre, ce ne sont pas les plus belles, mais suffisent. Malheureusement la piscine était hors service alors que nous souhaitons un hôtel pour trois nuits avec piscine pour terminer notre séjour de deux semaines en Afrique du Sud. A 1 Minutes à pied du bord de l’océan. Petit bémol, pour le parking il y a deux places l’une derrière l’autre sinon c’est à moitié sur le trottoir dans la rue. Il faut s’arranger avec les autres personnes pour ne pas être bloqué avec son propre véhicule. A recommander
Stayed 3 nights in Jan 2019

8/10 Good

Mikael

Liked: Staff & service, room comfort

8/10 Good

Suomi

Liked: Cleanliness, staff & service

Cosy stay in Cape Town

Small, cosy B & B with lovely people and great location. The owner knows all about Cape Town and is a great tour guide.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Fint läge

Slitet men charmigt. Bra läge! Trevlig personal

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enchanted

God frukost med färska frukter, omelett mm 5 min bilkörning till camps bay/clifton, området kändes säkert men få restauranger på gångavstånd, flera fanns i sea point och camps bay.

2/10 Terrible

rodrigo, Iqq

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lamentablemente todo mal...

Empezando por hoteles.com... que primero me envía correos, diciendo que estaba todo bien y confirmado...luego llegamos a esta casa, y lo primero es que no teníamos reserva, no nos esperaban....a si que nos ofrecieron un departamento que parecía una cárcel antigua, por las rejas y el olor, a tres cuadras del hotel donde estaba nuestro desayuno.... al final y por medio de booking.con encontramos y reservamos una habitación, inmediatamente y sin problemas, 100% seguro...... al final no se de quien fue el problema pero no recomiendo el lugar y si recomiendo booking.com.... para finalizar hice mis reclamos directamente a hoteles.com y no me respondieron...

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