Novotel Lausanne Bussigny4.0 out of 5.0
Recent guest reviews
Booked here by the company for the business trip. Very modern and nicely decorated. Room is good, bed comfortable. If you take a shower, water gets everywhere on the floor, which I don't think it's so safe for people with mobility issue or have eyesight problems.There are also shampoo, soap, conditioner, and lotion - which are very nice. Staffs are okay, but we had run into some issues with them. We asked for a taxi at 7:45 sharp to arrive in time for our meeting 2 days in a row. Both time it was very late for us (8:05 and still no show). We went to cancel on the second day because we called our colleague for a lift instead, the staffs managed to rudely tell us that next time we'd be calling taxi by ourselves because the hotel had to pay commission. What kind of service mind is that? It's not our fault that we needed the taxi to arrive on time as we expected and taxi service is like the most basic service the hotel normally provide.... We were very disappointed considering we paid quite a lot for the rooms.
This hotel is nice looking but the staff is very rude, unresponsive and has a clear attitude toward Americans. We sat in the restaurant for 15 minutes and had to flag the attention of our waiter 3 times to even get him to come to the table. Him and his two buddies were just standing around and when it was clear we were ready to order, he just turned his back to us. We gave up and left and he never said a word to us. HORRIBLE service - no clue how the food was as we never even got to order, but the menu prices were very high. We asked for an adapter and they said they had them but refused to run one to our room.
Excellent and friendly service by reception and restaurant staff. Easy check in and check out Great menu and quality of food Pleasant and comfortable room Easy location from major routes Excellent overall!
I stayed here for one night before an event organised by the company I work for. The hotel is a typical Novotel hotel, so the rooms are what you would expect. A nice touch was the Bluetooth speaker, I had not seen this before. What made it different were the staff, really friendly and helpful. The location is also nice, on a hill with view of the lake. I had dinner and lunch, both really good, not too expensive either compared to some other comparable hotels. The event was also done perfectly, help with setting up the equipment, nice food, friendly and knowledgeable staff.
A little way out of the town but still a view of the lake from the restaurant. Rooms are typical Novotel type - open wardrobes and shelves. Minibar (not free) - we were charged 7 euro for one bottle of cola. Bed comfortable. Restaurant very nice but a little expensive for the quality - two main meals and one dessert, plus bottle of wine and one beer = 92 euros.
A very basic hotel. No luxury. Rooms are good & beds are comfortable. The bathroom is very small. Room service is bad. Not enough staff at the reception. However, the restaurant and the garden are amazing! Also, the price is very reasonable. Loved the garden, views and swimming pool. Very suitable for people with children.
Stayed here for 5 nights. Was greeted with a fast check in and pleasant face. I had also forgotten my travel adaptor and the hotel was only kind enough to oblige. A multi pack that will give me great value. The menu was diverse, the setting is excellent. As it was business the location didn't present me any issues but there is not much around the hotel. The inclusive breakfast had a varied selection and free water and soft drinks supplied to the mini bar daily was a great touch. The only downside to the hotel was the basic gym BUT for most this won't be an issue.
I stayed in this Novatel for three days for business. I chose it mostly because of a lack of availability in other hotel accommodation near to the centre of Lausanne. The property is about 35 to 40 minutes by public transport or 25 minutes by car from the centre of Lausanne on a normal day based on normal traffic. If you are travelling with your own car it is close to the motorway exit for Crissier. This hotel is a low rise property featuring what I call the most modern generation of Novotel decor, including the white non-ceramic bathroom sink and the very clean line of multi function furniture. My room was reasonably sized and included a mini bar, a quite a small television screen the doors to the bathroom were of the panelled smoked glass variety. The room and the furniture were clean and modern. Storage space for my clothes is a hanging rack and various shelves (none of which however are behind a closable door ) so your clothes hang in the entrance area near the WC. The bed is comfortable, and one of the particularities of this property is that most of the rooms seem to have a terrace with a small outdoor table and chairs and large French glass doors. This means one can open the door and benefit from a little bit of fresh air rather than turning on the air-conditioning. The noise from the busy motorway and road is distinguishable but not a problem. The hotel also has a fitness room and a swimming pond - yes, pond, as in "natural swimming pool", with a variety of plants growing in it. As bizarre as that might sound it has been most refreshing to take a dip in there in the evening during this spell of hot weather. There is a shower for rinsing off and also a comfortable area for lounging in the sunshine. The bar and restaurant open onto the grassy area near the pond which creates a pleasant atmosphere. You might well ask why there is a Novatel in a quiet suburb of Lausanne. The presence, perhaps 150 metres from the entrance of the hotel, of (one of many in this neck of the woods) offices of very large multinational Swiss conglomerate is the only answer you need. As such you can expect the hotel to be very international on any given night of the week, and the bar is often full to overcrowded in the evenings with people attending meetings conferences and other work oriented affairs. It is perhaps childish to register this as a comment or even a complaint but I did find that the large numbers of corporate people in the bar in the evening made it quite noisy to have to cross the reception area when heading to the pond or just coming down for dinner. In the end I opted for room service. Staff are pleasant and discreet and the overall impression I get is of a well run, well organised hotel. It is not ideal if you are doing work closer to the centre of Lausanne but let's face it, Lausanne is not exactly a massive city and a short bus ride to Renens station and you are immediately with in just 10 to 15 minutes of Lausanne central station.
I am currently writing from the Novotel in Lausanne where I was having a really good time till an appalling incident. There are no plastic wrappers in the toilet to dispose off diapers etc. The box on the wall was empty. (pic attached). I used my own wrappers to wrap soiled diapers. I called the front desk asking for help with disposal of the trash. The guy who spoke, Lucas was horribly rude and arrogant. His solution was to hold the trash in the room till morning. What is the logic to this please? I have paid for this room and it is not my responsibility to dispose of the trash. This is a business transaction and I expect to be taken care off, or to be helped out if I have an issue. I interacted with Lucas twice over the phone and once in person. All three times, he came across as rude and ineffective. Asked for a manager, he said, no body is there to help. Raised my voice, a manager came out running. Hah! My issue is, if you are not able to help, pls guide to another person who can. Don't ruin my experience. And be polite. I have travelled the world and have had wonderful experience with other Novotel hotels, in addition to the Radisson group. Never been treated like this. This person is ruining your image and does not belong in the hospitality industry. You guys seriously need to solve the trash disposal problem in your hotel. If you can't take care of infants please DONT take our money and ruin our experience. NEVER AGAIN!
very clean nice people and peaceful. the view is very nice with beautiful mountain. a bit outside of the city so you need a car if you want to go out at night. lots of parking space. with outdoor swimming pool and gym.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Novotel Lausanne Bussigny places you within a few miles (5 km) of CIG de Malley and Swiss Federal Institute of Technology. This 141-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. International Olympic Committee and University of Lausanne are also nearby.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 9:30 AM.
Novotel Lausanne Bussigny's 141 rooms are soundproofed and provide minibars, coffee makers, and free bottled water. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.
Guests staying at Novotel Lausanne Bussigny enjoy an outdoor pool, a health club, and a sauna. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 6 meeting rooms, and conference space.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 857 reviews