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Acquarello Swiss Quality Hotel

3.0 out of 5.0

Recent guest reviews

Easy to book online. Located in the heart of downtown. You're in the plaza when you exit the hotel. It's only 5 minutes to the train station and waterfront. Self-service laundry on third floor. Friendly staff. Comfortable room.

Awesome good time go here nubs do it is now norhhhhhhhhh

Our stay at Acquarello was disappointing, to say the least. Our room was very small and poorly laid out, and was located right above the funicular which was extremely loud. We paid extra for the use of wifi, which did not work due to a weak signal. The staff was not friendly, and even condescending at times. When we asked how to turn on the air conditioner unit in our room, we were told that "there is no air conditioner," despite the fact that we were looking right at it--apparently they are waiting for a city permit to allow for the use of the air conditioners, but that would have been nice to know. On the plus side, Acquarello was in fact one of the only affordable places in an overpriced tourist destination, but for what we paid I still expected more from them.

Everything is OK except noise - the hotel located up to funicular station, and most of the rooms faced to it. Good stuff, clean, nice breakfast.

The hotel is located in the heart of Lugano and makes it easy to walk to any location. Parking is expensive but they subsidize the parking which reduces the cost from 43SF to 25SF/day. Parking is fairly close to hotel on the south side. It was by chance that we chose the right parking facility. Use Google Earth before you go so that you will know exactly where the hotel is as well as parking. You will need to schlep your own luggage. Great place though, and it gets a thumbs up.

This hotel is the best situated of the cheaper hotels in lugano. However our room happened to be right on top of the funicolare so we could hear it go up and down all the time. Nothing to bad or amazing so overall and average ordinary experience but Lugano and blues to bop are awesome :)

Franklin College Graduation. Literally steps (and a funicular ride) from the train station (funicular descends through the courtyard of the hotel). Funicular was a gentle machine that was not particularly noisy. We were there in mid May which was still cool (70's) but I could see how the hotel could be a little warm during the summer.

The hotel is very clean. The staff spoke excellent English, and the location is just awesome! The bed was comfortable but nothing outstanding. The only drawback to this hotel is that it is right next to the finicular. So from 5:30 in the morning to 11:30 at night you can hear a rumble from the finicular coming or going. Our room was not that loud, and neither of us had an issue with falling asleep.

Here is what they don't tell you. You can not park close to the hotel and good luck trying to find it. If you take the train to Lugano you have a better chance but if you drive good luck - that is literally what it took for us to find it. Staff was rude, air conditioner didn't work and the room was very stuffy even with the fan. Many items listed as in the rooms not there (hair dryer, coffee maker). And, don't forget about the trolley going up and down the hill right under your room every 20 minutes until 1:20 in the morning and staring back at 6am. I would never stay here again under any circumstances and have been in better accommodations in many third world countries.

hotel is over the trolly line that goes up to top of city....out room was DIRECTLY over this line, which rattled the room (except from 12:30am to 5:00am!!!)...the rooms need to be updated....we also had to park in the public parking garage a few blocks away....also hard to find hotel location (tucked way in back behind the trolly station, up the pedestrian walk. Also the most expensive room we paid for on our entire 14 day trip & the worst by far!

I stayed 1 day on the way to St. Moritz, Swiss. With their friendly help, I enjoyed most attractions in Lake Como and Lugano to my full satisfactions. And very kindly helped me to reserve a seat for Palm Express Bus to St. Moritz. I realy appreciated their kind service. Thanks.

Really friendly staff, clean simple rooms, perhaps not luxurious but a great price, and in such a beautiful city there is no need to spend a lot of time in the room except to sleep. The location could not have been better. If you are a light sleeper, just take along ear plugs to dull the whir of the funicular passing by. Breakfast was fantastic!!

GOOD

We used it for convenience to the train station for one night. It was very satisfactory for that. We were given a room the maximum distance from the funicular and didn't mind its sounds.

Overall the hotel location was great - near the rail station but since the funicular was so close to our room it was very noisy. The room was very modest but clean. We did not dine at their restaurant so cannot comment on the food.

The hotel is very conviniently located for those travelling by train. The room was more or less clean. The biggest proble we had was the lack of Air Conditioner. We visited Lugano at an extremely hot time and a small fan could not cool the room enough to have a comfortable temperature. Breakfast was the standard European breakfast, nothing unusual. To summerize, I would recommend to stay at this hotel for few nights for budget travellers, but do not expect much luxury.

Piazza Cioccaro 9 Lugano TI

Hotel highlights

  • Free breakfast
  • Free WiFi in public areas
  • Fitness center

Located in Lake Lugano, Acquarello Swiss Quality Hotel is next to San Lorenzo Cathedral and Piazza della Riforma. The 59 rooms at this 3-star hotel include refrigerators and TVs and guests can enjoy free breakfast. Centrally located in Lugano, the hotel is also a short walk from Cantonal Art Museum and Palazzo dei Congressi.


Dining

Free breakfast is included with your stay.


Rooms

Acquarello Swiss Quality Hotel's 59 air-conditioned rooms provide refrigerators and phones. For entertainment, guests can expect to find TVs.


Property features

Guests staying at Acquarello Swiss Quality Hotel enjoy a fitness center, free WiFi in public areas, and a fireplace in the lobby. The front desk has multilingual staff that can help with luggage storage and securing valuables.

Room options

Standard Room

Queen 1 | Sleeps 1

Standard Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Superior Double Room, 1 Queen Bed

Queen 1 | Sleeps 2

Superior Twin Room, 2 Twin Beds

Full 1 | Sleeps 2

Guest reviews for Acquarello Swiss Quality Hotel

Couples (10) Business (1) Family (2) Friends (2) Other (1)
5

5 min walk to train station and waterfront

Couples

Easy to book online. Located in the heart of downtown. You're in the plaza when you exit the hotel. It's only 5 minutes to the train station and waterfront. Self-service laundry on third floor. Friendly staff. Comfortable room.

By on Jul 16, 2015

5

excellent

GetawayWithFriends

Awesome good time go here nubs do it is now norhhhhhhhhh

By on Sep 26, 2014

1

disappointing stay

Couples

Our stay at Acquarello was disappointing, to say the least. Our room was very small and poorly laid out, and was located right above the funicular which was extremely loud. We paid extra for the use of wifi, which did not work due to a weak signal. The staff was not friendly, and even condescending at times. When we asked how to turn on the air conditioner unit in our room, we were told that "there is no air conditioner," despite the fact that we were looking right at it--apparently they are waiting for a city permit to allow for the use of the air conditioners, but that would have been nice to know. On the plus side, Acquarello was in fact one of the only affordable places in an overpriced tourist destination, but for what we paid I still expected more from them.

By on May 23, 2014

4

nice location, good value

BusinessTravelers

Everything is OK except noise - the hotel located up to funicular station, and most of the rooms faced to it. Good stuff, clean, nice breakfast.

By on Nov 10, 2013

4

worth the stay

Couples

The hotel is located in the heart of Lugano and makes it easy to walk to any location. Parking is expensive but they subsidize the parking which reduces the cost from 43SF to 25SF/day. Parking is fairly close to hotel on the south side. It was by chance that we chose the right parking facility. Use Google Earth before you go so that you will know exactly where the hotel is as well as parking. You will need to schlep your own luggage. Great place though, and it gets a thumbs up.

By on Aug 10, 2012

3

great location but noisy

Couples

This hotel is the best situated of the cheaper hotels in lugano. However our room happened to be right on top of the funicolare so we could hear it go up and down all the time. Nothing to bad or amazing so overall and average ordinary experience but Lugano and blues to bop are awesome :)

By on Aug 27, 2011

4

funicular is not a big deal

Families

Franklin College Graduation. Literally steps (and a funicular ride) from the train station (funicular descends through the courtyard of the hotel). Funicular was a gentle machine that was not particularly noisy. We were there in mid May which was still cool (70's) but I could see how the hotel could be a little warm during the summer.

By on May 23, 2011

4

clean, excellent location friendly staff

Couples

The hotel is very clean. The staff spoke excellent English, and the location is just awesome! The bed was comfortable but nothing outstanding. The only drawback to this hotel is that it is right next to the finicular. So from 5:30 in the morning to 11:30 at night you can hear a rumble from the finicular coming or going. Our room was not that loud, and neither of us had an issue with falling asleep.

By on Mar 14, 2011

1

pick another hotel

Couples

Here is what they don't tell you. You can not park close to the hotel and good luck trying to find it. If you take the train to Lugano you have a better chance but if you drive good luck - that is literally what it took for us to find it. Staff was rude, air conditioner didn't work and the room was very stuffy even with the fan. Many items listed as in the rooms not there (hair dryer, coffee maker). And, don't forget about the trolley going up and down the hill right under your room every 20 minutes until 1:20 in the morning and staring back at 6am. I would never stay here again under any circumstances and have been in better accommodations in many third world countries.

By on Jul 21, 2010

1

don't stay here

Couples

hotel is over the trolly line that goes up to top of city....out room was DIRECTLY over this line, which rattled the room (except from 12:30am to 5:00am!!!)...the rooms need to be updated....we also had to park in the public parking garage a few blocks away....also hard to find hotel location (tucked way in back behind the trolly station, up the pedestrian walk. Also the most expensive room we paid for on our entire 14 day trip & the worst by far!

By on May 13, 2010