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Pousada Canela

Property class: 3

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Photo gallery for Pousada Canela

A cozy living room with a fireplace, a sofa, a coffee table, and a dining area in the background.
A variety of beverages in glass containers on a counter, with labels indicating flavors like chocolate, strawberry, and mango.
A reception area with a brick counter, a reception desk, a clock, and a mirror on the wall.
A hotel room with a bed, two bedside lamps, a painting on the wall, a wardrobe, and a bedside table.
A hotel with a covered outdoor area, a second-story balcony, and a well-lit entrance.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
R. Gen. Ernesto Dorneles, 333, Canela, 95680-000
  • Place, Joao Correa Square
    ‪6 min walk‬
  • Place, Stone House Theater
    ‪6 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪10 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪98 min drive‬

Room options

View all photos for Double Room

A room with a bed, a radiator, a window with curtains, and a door.

Double Room

  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Twin Room

  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Triple Room, Multiple Beds

  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Quadruple Room, Multiple Beds

  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Canela

Located in Canela Centro within a 5-minute walk of Joao Correa Square, Pousada Canela is within a 15-minute stroll of Teatro Municipal de Canela. This 3-star hotel has 27 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Joao Correa Square - 6 min walk - 0.3 miles
  • Stone House Theater - 6 min walk - 0.3 miles
  • Teatro Municipal de Canela - 7 min walk - 0.4 miles
  • Cathedral of Our Lady of Lourdes - 10 min walk - 0.6 miles
  • Canela Automobile Museum - 18 min walk - 1.0 mile

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Ginger House Doces - ‬7 min walk
  • ‪Tango Café & Bistrot - ‬5 min walk
  • ‪É De Chocolate! - ‬6 min walk
  • ‪Galangal Restaurante Asiático - ‬8 min walk
  • ‪O Maquinista - ‬6 min walk

About this property

Pousada Canela

Guests staying at Pousada Canela enjoy free WiFi in public areas and free newspapers. You can take advantage of free valet parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage.
Guests can expect free WiFi and 21-inch flat-screen TVs with digital channels. Other amenities include minibars, desks, and wardrobes or closets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pousada Canela Hotel

Pousada Canela Brazil

Pousada Canela Hotel

Pousada Canela Canela

Pousada Canela Hotel Canela

Frequently asked questions

Is a free cancellation option available at Pousada Canela?

Pousada Canela provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see near Pousada Canela?

This hotel is situated in Canela Centro within a 10-minute walk of Joao Correa Square, Teatro Municipal de Canela, and Stone House Theater. You'll also find Alpen Park and Parque Terra Magica Florybal within a short drive.

Is parking available on site at Pousada Canela?

Yes, valet and self parking are offered for free at the hotel.

Does Pousada Canela have a casino on the premises?

No, Pousada Canela doesn't have a casino.

Is there an indoor pool at Pousada Canela?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pousada Canela?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and a 24-hour front desk.

Are there hot tubs at Pousada Canela?

No, there isn't a spa tub at this hotel.

Does Pousada Canela have a restaurant with a breakfast menu?

Pousada Canela offers free buffet breakfast each morning though there is no restaurant.

Does Pousada Canela allow pets to stay for free?

No, pets and service animals aren't allowed at Pousada Canela.

Are there connecting rooms at Pousada Canela?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Pousada Canela?

The closest major airport to Pousada Canela is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 25.2 mi away.

Are there rooms with balconies that I can book at Pousada Canela?

No, you won't find guestrooms with balconies at Pousada Canela.

Pousada Canela Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 9 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Magda Maria

Disliked: Cleanliness, room comfort

Hospedagem não atendeu as expectativas

Nao gostei da tv pequena e só dois canais tv aberta. Cafe da manhã fraquinho, a copeira mau humorada, o pior que vi até hoje. O vidro do box quebrou em cima de mim qdo fui tomar banho e o quarto ficou cheio de caco de vidro, sai para eles limparem e qdo retornei continuava cheio de caco de vidro e recepcionista falou que eu tomasse cuidado ao andar no quarto pq tinha cacos e que só iam limpar depois porque a prioridade era de quem estava chegando. No outro dia ainda tinha caco de vidro. Achei muita falta de respeito comigo que era hospede. E alem de eu sair cortada nas mãos e pernas ainda queriam que eu pagasse o vidro.
Stayed 2 nights in Jul 2021
Verified review

4/10 Poor

ELIZABETH ramos e

Liked: Cleanliness, room comfort

Hospedada horríve. Nunca mais. de graça sai caro

Bom noite, somente a chegada foi satisfatória. Porque no dia seguinte começo o martírio. Porque nem no alto da pandemia quando estive em Gramado o café não era servido por ninguém os hospedes que se serviam. Na pousada o café era servido por uma pessoa totalmente despreparada e com uma tremenda mau vontade. O que ficou nítido era que os hospedes não servia porque o café era limitado. Café fraco, de fruta somente mamão e melão. O bolo duro e com cheiro forte de ovo. Eu pedi para a servente me fazer um misto quente, o pão. veio com meia fatia de queijo e meia fatia de presunto. Na ultima noite para completar não conseguia dormir porque o hospede acima no quarto (fiquei no térreo) fazia um barulho horrível parecia que o quarto iria caia na minha cabeça. Reclamei com o Sr Rui e uma senhora que falaram que não podia fazer nada. Cheguei o cúmulo de ameaçar chamar a Brigada em virtude do barulho e isso já eram 22 30 horas da noite. Simplesmente horrível. Para não falar que nada foi bom. a única coisa boa era a limpeza.(tb era o mínimo). Não vale o preço que se paga.
Stayed 5 nights in Jul 2021
Verified review

2/10 Terrible

Fernando Raimundo flagra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrível muito mal atendido e o café da manhã péssimo não recomendo para ninguém
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Helio

Liked: Cleanliness, staff & service

Péssima

Quarto abafado,sem janela, café horrível frio, pouquicimo variedade ( sanduíche com meia fatia de queijo e presunto mine pastel)e ainda uma única pessoa servindo ( fila espera) não podia se servir,sem iluminação na rua, tv com 2 canais e tv aberta somente, sistema de calefação desligava a noitee sem controle ar condicionado.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Marilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

Hotel limpo, boa cama, bom banho, enfim otimo custo benefício. Recomendo.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Érico

Liked: Cleanliness, staff & service
Pousada muito bem localizada, atendimento de toda a equipe excelente e muito prestativo . Água quentinha no chuveiro e na pia. Única observação é que acho que o sistema de aquecimento nos quartos poderia operar com mais intensidade, mas nada que comprometa a estadia . Voltaria novamente a pousada.
Stayed 7 nights in Jun 2021
Verified review

8/10 Good

Greice

Liked: Cleanliness, staff & service, property conditions & facilities
Foi agradável! Porém senti falta de um pouco mais de opção no café. O chuveiro não aquece suficiente para a estacao e frio que estamos, ficou morno, e estamos no inverno precisa ser bem quentee. Saimos para um passeio as 7 da manha, tentei pedir adiantamento do cafe para antes das 7, para que saissemos alimemtalimentados ja que pagamos diaria com café, porem não fomos atendidos. No demais o local é aconchegante e agradavel.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei! Local agradavel, atendimento ótimo, pessoas educadas e simpaticas! Super recomendo! Nao sou de escrever comentarios e avaliar, mas este merecia!!
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não recomendo!!!

Infelizmente foi uma estadia péssima. Quarto sem calefação, ar condicionado que só funciona no modo verão, sem telefone para se comunicar com a recepção, chuveiro péssimo que não esquenta nada, tv extremamente pequena, café da manhã frio. Não recomendo!!!
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Daniela de Matos Schneide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia Pousada Canela!

A estadia foi muito boa. O atendimento é excelente, funcionários muito atenciosos. O Café da manhã é simples mais é maravilhoso. Minha única observação é com relação a calefação nos quartos que deixou um pouquinho a desejar. No mais, tudo muito bom ! Com certeza voltaremos!
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhosa

Foi maravilhosa, a pousada é excelente, proximo ao centro, possui tudo, muito apropriada para um casal romântico.
Stayed 2 nights in May 2021
Verified review

6/10 Okay

DIEGO

Pousada canela

Local razoável, muita aglomeração no café da manhã. Controles do ar condicionado não estavam quarto.
Stayed 1 night in May 2021
Verified review

8/10 Good

Andréa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia!

Hotel simples, boa localização. O café deixou a desejar. Bom custo beneficio.
Stayed 1 night in May 2021
Verified review

4/10 Poor

Douglas

Disliked: Cleanliness, room comfort

Não foi boa a experiência

Chuveiro com água fria e demorava muito pra esquentar, pouca água e sujo. Ainda tinha sabonete do outro hóspede. Tem uma porta entre quartos, que é possível escutar tudo do outro quarto, desde conversa e até os roncos. Café da manhã bem simples.
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom e agradável

Foi tranquila e agradável. Recomendo.
Stayed 2 nights in Feb 2021
Verified review

4/10 Poor

MARIA

Disliked: Staff & service

Estadia em Canela decepcionante, dono do hotel grosseiro

O hotel deixa muito a desejar pelos latidos de cachorros ao lado e pela falta de educação do dono , não me hospedaria novamente nessa pousada, no mais nenhuma queixa
Stayed 5 nights in Jan 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Me hospedaria novamente

Pousada boa, há uns 10 minutos de caminhada da catedral, localizado numa rua tranquila e segura. Funcionários muito simpáticos. Quarto bom, com frigobar. Minha única ressalva fica por conta do banheiro, pois o chuveiro demorava pra esquentar.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Cristiane Soares Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradavel

De acordo com que oferece no site. Confortável, Ótimo atendimento, funcionários bem bacanas e educados, solícitos, Gostei muito. Pretendo voltar
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Adriano C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Lauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acomodações razoáveis pelo valor, poderia ser melhor o café da manhã, pois achei muito simples e sem opções.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Taiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento dos funcionários maravilhoso, muito atenciosos e prestativos.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pousada simples

Pousada bem localizada, externamente bonita, na parte de dentro simples. Café da manhã poucas opções e cama desconfortável. Para quem procura uma estadia simples convém. Pessoas do hotel super simpáticos.
Stayed 1 night in May 2018
Verified review

8/10 Good

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada maravilhosa

Atendimento, gentileza e Cortesia de toda Equipe! Estão de parabéns. Obrigada por tudo.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities

Estadia para recuperar as energias

Deveria ter TV a cabo ou similar
Stayed 1 night in May 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness

pesima pousada

Stayed 1 night in Jul 2021

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