We love Villa Rolandi . We have returned many times.Staff is wonderful. However new owners need to renovate property - main dining room is excellent. And second restaurant should be Italian theme instead of snooty haute gourmet?this is an Italian hotel!!! Also there should be NO smoking allowedby the pool!! In fact hotel should be smoke free!
Our new favorite hotel in the Caribbean! Location, service, amenities, food - just great!
Some renovations went on during the day while we stayed there so it could get a bit noisy, but not unbearably so. Its a small resort, located in a quiet area--all the amenities needed to relax. There were some children when we stayed but I don't recommend bringing them, its definitely more of a grown-up place. Service was excellent and coordination of airport transfer to resort was seamless when booked through them (they coordinate the timing and communication between their boat to/from the island and the airport car transfer). Day of departure we didn't have time to grab food before heading out and they kindly packed some sandwiches in boxes at our request to take with us. Room was spacious and looked pretty much identical to the photos on Orbitz. Bed was comfortable--we're picky about beds, spoiled at home with out Tempurpedic. Room Service is so convenient, just make sure to allow some time...30 min ahead of when you would like to eat, and make sure to have the order repeated back over the phone--if its wrong you'll have to call again and then it will be another 30 min. Tipped regularly in USD (we took a bunch of $1 bills with us). Everyone seemed fine with it and said thank you so I didn't get any impression on the resort there is any need for pesos. Overall, really loved the relaxing atmosphere here and how quiet it was. Since its a small resort, you get to recognize the other guests and strike up casual conversation, a very different feel from a large resort.
What a wonderful stay.. the staff was so nice and helpful. The view, boat ride, FOOD and staff made this the best vacation ever. We love Isla and this is our 8th trip to Cancun and by far my favorite resort. If you want a peaceful relaxing vacation with great service this is your place. Thank you Ville Rolandi staff for treating us like Royalty. We will be back❤️
My only issue I had. Was i pay for two massages on two different days with two different massage therapist. They were both not very good massages.at all ". One therapist was falling asleep and the other was way to hard on my feet
This was my first all inclusive and it was worth it. The staff here was awesome. They strived to take care of us and we're very friendly. I liked that it was a very small place and was not crowded at all.
Fantastic, all-inclusive that is perfect for a quiet, relaxing vacation. Hands down, the best food we've ever had at an all-inclusive. And the service is absolutely top-notch.
We were really glad we decided to spend to indulge a little and book our stay at Zoetry. Te resort was great, very intimate and small in a good way. The staff was great, they were very friendly and attentive. Room service is part of the all-inclusive. The views from our room were goegeous. Would definitely stay here again. The only con is that our bed was not that comfortable, but the view from the bed to the ocean more than made up for the old mattress.
The amenities are lovely. The photos are true to life. The airport shuttle service to and from the dock is a reasonable deal -- better than the taxi fare. It's a smaller facility, but that's our preference. The staff was exceedingly friendly and helpful. The food was yummy. The drinks flow. The concierge arranged snorkeling tours for us, which we enjoyed very much. We would definitely stay here again.
Zoetry Villa Rolandi Isla Mujeres Cancun is adjacent to popular attractions such as Garrafon Natural Reef Park and Dolphin Discovery. This 35-room, 4.5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.
Enjoy dining at the hotel's 2 onsite restaurants: Casa Rolandi specializes in Italian cuisine and serves breakfast, lunch, and dinner; Le Metissage offers relaxing ocean views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception.
The 35 accommodations feature sitting areas. 40-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and bathrobes. Free local calls, free bottled water, and ceiling fans are other standard amenities.
Zoetry Villa Rolandi Isla Mujeres Cancun features a private beach, a full-service spa, and 3 outdoor pools. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this beach hotel include a fitness center, a spa tub, and a sauna.
We love Villa Rolandi . We have returned many times.Staff is wonderful. However new owners need to renovate property - main dining room is excellent. And second restaurant should be Italian theme instead of snooty haute gourmet?this is an Italian hotel!!! Also there should be NO smoking allowedby the pool!! In fact hotel should be smoke free!
Our new favorite hotel in the Caribbean! Location, service, amenities, food - just great!
Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can know about our distinguished guest's experiences as well as to have the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Kind regards! Karen Núñez eConcierge
Some renovations went on during the day while we stayed there so it could get a bit noisy, but not unbearably so. Its a small resort, located in a quiet area--all the amenities needed to relax. There were some children when we stayed but I don't recommend bringing them, its definitely more of a grown-up place. Service was excellent and coordination of airport transfer to resort was seamless when booked through them (they coordinate the timing and communication between their boat to/from the island and the airport car transfer). Day of departure we didn't have time to grab food before heading out and they kindly packed some sandwiches in boxes at our request to take with us. Room was spacious and looked pretty much identical to the photos on Orbitz. Bed was comfortable--we're picky about beds, spoiled at home with out Tempurpedic. Room Service is so convenient, just make sure to allow some time...30 min ahead of when you would like to eat, and make sure to have the order repeated back over the phone--if its wrong you'll have to call again and then it will be another 30 min. Tipped regularly in USD (we took a bunch of $1 bills with us). Everyone seemed fine with it and said thank you so I didn't get any impression on the resort there is any need for pesos. Overall, really loved the relaxing atmosphere here and how quiet it was. Since its a small resort, you get to recognize the other guests and strike up casual conversation, a very different feel from a large resort.
Dear Guest, We would like to thank you for your preference in selecting Zoëtry Villa Rolandi Isla Mujeres Cancun as a destination on your recent visit to the Mexican Caribbean. It is truly a pleasure for us to learn that you appreciated the friendliness and assistance of our staff. We firmly believe they are a key element in providing a truly remarkable service, and your mention makes us very proud of each and every member of the organization. We also believe quality is based on constant improvement and renovation. Remain confident that we work very hard in order to provide continuous enhancements and updates in every aspect of our beautiful hotel. Again, thank you for choosing our resort as your getaway destination. We hope you give us the pleasure to welcome you back, at this your home in the Mexican Caribbean. Best regards.
What a wonderful stay.. the staff was so nice and helpful. The view, boat ride, FOOD and staff made this the best vacation ever. We love Isla and this is our 8th trip to Cancun and by far my favorite resort. If you want a peaceful relaxing vacation with great service this is your place. Thank you Ville Rolandi staff for treating us like Royalty. We will be back❤️
Dear Guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Expedia. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Kind regards!
My only issue I had. Was i pay for two massages on two different days with two different massage therapist. They were both not very good massages.at all ". One therapist was falling asleep and the other was way to hard on my feet
This was my first all inclusive and it was worth it. The staff here was awesome. They strived to take care of us and we're very friendly. I liked that it was a very small place and was not crowded at all.
Fantastic, all-inclusive that is perfect for a quiet, relaxing vacation. Hands down, the best food we've ever had at an all-inclusive. And the service is absolutely top-notch.
We were really glad we decided to spend to indulge a little and book our stay at Zoetry. Te resort was great, very intimate and small in a good way. The staff was great, they were very friendly and attentive. Room service is part of the all-inclusive. The views from our room were goegeous. Would definitely stay here again. The only con is that our bed was not that comfortable, but the view from the bed to the ocean more than made up for the old mattress.
The amenities are lovely. The photos are true to life. The airport shuttle service to and from the dock is a reasonable deal -- better than the taxi fare. It's a smaller facility, but that's our preference. The staff was exceedingly friendly and helpful. The food was yummy. The drinks flow. The concierge arranged snorkeling tours for us, which we enjoyed very much. We would definitely stay here again.
Dear Pinky, Thank you so much for this review. We feel honored to have been part of this relaxing getaway and to know that our Endless Privileges concept fitted you well. Please rest assured to now that we have already shared your kind comments and constructive feedback to our management team in order to offer you an improved experience during your next getaway. Please receive our best regards! Arturo Alcalá