We order 2 room for kids. The room was not next to each other! Air conditioner broke- changed our room at 11:15pm!! The tower very old-need to be change.
Beautiful pool, friendly staff and great views!
I liked the pool areas, rooftop pool was amazing! The problem was the mold/mildew smell in our room, I noticed smell as we entered, but the hotel was booked out so they were unable to give us another room. Overall it was a great stay.
The views from every room The friendliness of the staff The cleanliness of the rooms The food and bread freshly baked every morning
Everything was perfect during our stay, big room, shower, patio access to the beach and a swimming pool. Anniversary dinner was 5 stars their entire staff was very polite to every guests. Definitely going back on our next vacation. BalbuenaMoran Family
Everyone was always so kind always greeted us in a kindly happy manner Two staff members in specific always went above and beyond El señor Darío in the from and el señor Arturo in the café were amazing 10/10 customer service always sooo sweet and happy Everything was beautiful but room could’ve been cleaned better Felt as if they were still kinda messy even after room service and the floor was just dirty
Beautiful property - excellent pool. The staff are all very friendly and professional. We moved to this hotel from another - very glad we did !
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Didn't receive any VIP benefits. Overall nice property. Good pools and views.
Beautiful and affordable
Beautiful Property. The Staff are amazing! They were always attentive to our needs asking if we needed anything and constantly cleaning up areas around the Property. They made sure you were taken care of and that you had a great stay. This is a very quiet Resort so if you are looking for nightlife/activities you have to go downtown to Centro or to Restaurants towards Punta Sur where they have music playing on certain nights. We had a golf cart and wanted to go try other Restaurants and explore more of the Island this time being here so that was not a big deal for us. The Hotel itself is modern as well as the rooms. We always had enough towels and bottled water in our room. The only cons we had with our stay were over the weekend a lot of young families with little kids came to stay and the kids were not supervised very well by a Parent but that can happen unless you are at an Adults Only Hotel. We have been to Mexico 8 times and the biggest con for me was the Beach. I have never seen this before. You can only wade into the water and when you do your feet sink into the bottom and it is like thick mud. I did ask a worker and they mentioned something about a mangrove? I love to swim in the Ocean so we had to go seek out other beaches which was fine, but I would rather be able to swim where we are staying at for the convenience. Other than that, we had a great stay at Izla! Thank you for your hospitality.
Beautiful place to stay.
The property, hotel and staff were absolutely the best. Modern facility and staff that is always accommodating and easy/fun to communicate with. Great views, quiet location, easy for transportation (cab and carts). The location is closer to the quiet part of the island which has great smaller/cozier restaurants than the busy north end. If you are for swimming in the ocean, this is not the place for you. Beach is great, water temperature is great…but the sand turns to a muck/mud the further you go out and only gets a couple feet deep. If you can over look this…Izla is a 10/10
This Hotel was amazing. The place is to take your breath away. The staff, the bedroom, the view, the service, location , pretty much everything was amazing . Looking forward to be back. Highly recommend ! And if you don’t like the beach in front of the Hotel, a short taxi trip to North Beach will take care of that. We fell in love with Izla Mujeres.
Beautiful setting, clean and modern rooms. Great ocean view. Friendly staff. Only minor downside is lots of seaweed in the water .
Izla Beach Front Hotel places you 3.9 mi (6.3 km) from Norte Beach. This 110-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies, coffee makers, and safes are also standard.
Built in 2017, the brand new Izla Beach Front Hotel offers an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a conference center, a terrace, and a garden.
We order 2 room for kids. The room was not next to each other! Air conditioner broke- changed our room at 11:15pm!! The tower very old-need to be change.
Thank you for sharing your experience!
Beautiful pool, friendly staff and great views!
Thank you for your kind comments dear James! We hope to see you soon again
I liked the pool areas, rooftop pool was amazing! The problem was the mold/mildew smell in our room, I noticed smell as we entered, but the hotel was booked out so they were unable to give us another room. Overall it was a great stay.
The views from every room The friendliness of the staff The cleanliness of the rooms The food and bread freshly baked every morning
Dear Jassia, we appreciate your kind coments
Everything was perfect during our stay, big room, shower, patio access to the beach and a swimming pool. Anniversary dinner was 5 stars their entire staff was very polite to every guests. Definitely going back on our next vacation. BalbuenaMoran Family
Dear CHRISTOBAL, many thanks for sharing your experience and we would love to have you back!
Everyone was always so kind always greeted us in a kindly happy manner Two staff members in specific always went above and beyond El señor Darío in the from and el señor Arturo in the café were amazing 10/10 customer service always sooo sweet and happy Everything was beautiful but room could’ve been cleaned better Felt as if they were still kinda messy even after room service and the floor was just dirty
Thank you for Stay at Izla HotelGracias por su visita a Izla Hotel!
Beautiful property - excellent pool. The staff are all very friendly and professional. We moved to this hotel from another - very glad we did !
Thank you for Stay at Izla HotelGracias por su visita a Izla Hotel!
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Muchas gracias por calificar nuestro desempeño Luis!
Didn't receive any VIP benefits. Overall nice property. Good pools and views.
Thank you for sharing your valuable input Karissa!
Dear Rebeca, We are really sorry that you had an unpleaseant experince on your stay, it is an unusual situation that the AC did not work, that is why we inmediatly offer you to switch rooms. We do apologize again for the inconveniences that this had may caused.About the assignation room, unfortunatly we can not garantee the assignation until the day of arrival, that is the reason we always ask an adult to be in the room.