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Donceles Plaza

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Photo gallery for Donceles Plaza

A multi-story hotel with balconies, outdoor lighting, and a car parked in front.
A staircase with a wooden handrail and a metal railing, leading to a lower level.
A rooftop pool with a view of a city skyline, concrete steps, and potted plants.
A modern kitchen with a built-in refrigerator, a dining area with a bench and chairs, and a large window with a view of greenery.
A rooftop pool with a clear view of the city skyline, a covered seating area, and a staircase leading to the pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
35 Mariano Matamoros, Cancún, Q.R., 77524
  • Place, Puerto Cancun Golf Course
    ‪16 min walk‬
  • Place, Mercado 23
    ‪4 min drive‬
  • Place, Benito Juarez Municipal Building
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Design Room

A bedroom with a wooden bed, a small table, and a chair.

Design Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

A bathroom with a sink, a mirror, and a ceiling fan.

Comfort Room

  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese-style Room

A bedroom with a large bed, a wooden headboard, a window, and a ceiling light fixture.

Japanese-style Room

  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

A neatly made bed with floral and geometric patterned pillows, a wooden headboard, a framed artwork above the bed, and a bedside table with a lamp.

Deluxe Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Studio

A modern kitchen with a built-in refrigerator, a dining area with a bench and chairs, and a large window with a view of greenery.

Design Studio

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, Donceles Plaza is within a mile (2 km) of sights such as Ultramar Ferry Puerto Juárez and Gran Puerto Pier.
View more Apartments in CancunOpens in a new window

What's nearby

  • Séptimo Día Adventist Church - 14 min walk - 0.8 miles
  • Puerto Cancun Golf Course - 16 min walk - 0.9 miles
  • Museo Iconografico de la Carrera Panamericana - 17 min walk - 0.9 miles
  • Mercado 23 - 4 min drive - 1.4 miles
  • Benito Juarez Municipal Building - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Coco Café - ‬20 min walk
  • ‪El Zurdo - ‬4 min walk
  • ‪World Café - ‬19 min walk
  • ‪Primo - ‬4 min walk
  • ‪Donceles 28 - ‬2 min walk

About this property

Donceles Plaza

Guests staying at Donceles Plaza enjoy features like 2 outdoor pools and a rooftop terrace. If you decide to drive, there's free parking.
Guests can stay connected with free WiFi. Ceiling fans, hair dryers, and safes are also standard.
2 outdoor swimming pools are on site.

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  • Parking included
  • Air conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Does Donceles Plaza have a casino at the property?

No, Donceles Plaza doesn't have a casino.

How much does it cost to stay at Donceles Plaza?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Donceles Plaza on Sep 30, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Donceles Plaza have a restaurant that serves breakfast?

No, Donceles Plaza doesn't have a restaurant that serves breakfast.

Will Donceles Plaza allow pets to stay free of charge?

No, pets aren't allowed at Donceles Plaza.

How far is the airport from Donceles Plaza?

The closest major airport to Donceles Plaza is Cancun Intl. Airport (CUN), which is 13.1 mi away (33 minutes by car).

Donceles Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Todo bien
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Acceso autónomo, habitación nueva, todo impecable, buen gusto de decoración. Solo que la zona no es tan buena y los autos se quedan en un estacionamiento en la calle. Buena opción por el precio.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Jul 2026