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Pavilion on Northbourne

4.5 out of 5.0

Recent guest reviews

The area was not great but the Hotel and room was clean with a nice (old fashioned) lobby. The deluxe queen was not too deluxe but did have a fridge, desk and one semi-comfortable chair. Parking was through a heavily gated lot. Overall OK, reasonable, but nothing special. Wifi OK.

The Pavilion was a great location and catered for a wonderful stay. Car parking, excellent dining from breakfast, lunch to dinner. The layout of the hotel was very comfortable with a great bar and relax areas. All the staff were very professional and friendly.

We've stayed here many times but it keeps getting better . The newly renovated rooms are spacious and comfortable , walk in shower , no climbing over a bath . The food is excellent , well presented with quick service . The staff are always friendly , courteous and helpful and you don't have to pay to park your car .

I'm a regular at Pavilion. It's always good, friendly, well priced. Pool is good. Food is good. Comfortable rooms. Very pretty Atrium inside. Plenty of parking. Closer to CBD would be better but I cycle so not a problem

Think this is our third stay at the Pavilion. Once again excellent accommodation and dining experience. Convenient location for access to Civic and destination like the NGA, War Memorial, Parliament House.

Nice, quiet hotel. Fabulous food for dinner. Good buffet breakfast. Recommend spa suite but did need some maintenance on bathroom tiles. Comfortable bed. Spacious room/suite. TV didn't get all channels without interference lines in lounge area.

Booked a deluxe hotel room (double) via Booking.com for the three of us, 2 adults and a 5 year old. We were given a 2-bedroom apartment (Room 261) instead, which may seem like an upgrade, but I'm not sure. The apartment is not in the main building but just a few steps away and that's fine. It was not quite ready when we checked in at 2.15pm so we were politely asked by the reception staff to park the car and get our luggage ready, that was perfectly okay. When the apartment was ready, check-in was smooth, staff was polite and friendly, I felt very welcomed. The apartment was spacious, carpet was however a bit old and stained, furniture was a bit dusty. Kitchen certainly did not look modern and new-ish like the one on the website but it had clean and complete cooking and dining utensils. There was a big corner bath in the spacious bathroom, shower was strong. One bedroom has a queen bed, the other comes with 2 singles. All beds were firm and comfortable, all bed linen nice and clean. The main disappointment was really the air-conditioning. It was a warm afternoon and the way the AC was, it was just not acceptable for any hotel/apartment accommodation. We got into the stuffy room, found the old-fashioned temperature control, cranked it to the lowest which was 4 and 2 hours later, still couldn't feel the difference. Got up to check the vents, there was only just very minimal air coming through. Checked with front desk, the staff /?manager talked about the radiator and everything being centrally controlled and that everyone was getting the same thing. He said to crank it down to zero (which we already tried and the lowest was 4 and it made no difference). Anyways, I only spoke to reception once about it and that night we slept with the windows open, lucky because it was a cooler night. Booked this accommodation about 2 months before we travelled, the reviews and ratings were good/satisfactory. We only have basic requirements anyway (clean and comfortable) so i made the booking without hesitating, what could go wrong?! These people obviously haven't stayed in this apartment and in the hot months. Not sure how their hotel rooms are, we got so preoccupied with the bad AC and by the time I realised I actually booked a HOTEL ROOM and not an apartment, it was already after dinner, couldn't be bothered anymore. The accommodation was somewhat clean and definitely not very comfortable. Would not stay here again!

Close to attractions by car. Great breakfast. Comfortable and great staff. Check in was amazing. Requested 4 singles and room contained queen and 2 singles. Reception fixed this immediately and after we had coffee in the cafe our room had been fixed.Very personal service by everyone we encountered in our stay. Well priced and recommended

nice place to stay within easy reach of most attractions in Canberra, rooms are well cleaned and comfortable, meals are good, service is ok staff are very friendly and helpful, prices for meals are ok

We enjoyed our one night stay. Front desk staff were lovely. Parking excellent. Air con could have more user friendly controls. Unfortunately we had road works outside the window so couldn't open window. Sound proofing is great though. Comfortable room. Teeny tiny bathroom but OK for one night (and I think we had a budget room). Price was good for the location and room.

242 Northbourne Avenue Dickson ACT

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Free airport drop-off

Located in Northern Canberra, Pavilion on Northbourne is within a few miles (5 km) of popular sights such as Australian War Memorial and Australian National Botanic Gardens. This 4.5-star hotel has 156 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking. In the historical district, it's also near EPIC and Canberra Stadium.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Pavilion on Northbourne's 156 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, phones, and ironing boards.


Property features

Guests staying at Pavilion on Northbourne enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free shuttle from the hotel to the airport (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, a conference center, and a 24-hour business center.

Room options

Standard Apartment, 1 Bedroom

Queen 1 | Twin 2 | Sleeps 3

Standard Apartment, 2 Bedrooms

Queen 1 | Sleeps 5

Spa Suite

Queen 1 | Sleeps 3

Suite, 1 Bedroom

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

64.0% of guests recommend this hotel

Total of 1290 reviews