Novotel Canberra4.5 out of 5.0
Recent guest reviews
Great hotel excellent service. Excellent position close to shops and very easy to get to. Valet parking. Staff and managers very friendly and go out of their way to help. Breakfast good variety of tasty food. Dinner very good. Throughly recommend it.
Excellent central position for non driving visitors. Near coach station and the local buses to get to museums. Walking distance to large shopping centre. Good in-house restaurant. Room excellent size but quite noisy from air con and plumbing.
We had an unexpected stop over at Canberra - we chose to stay here mainly because of price and that it had a pool. I was pleasantly surprised. The man at check in was a real doll- my family was doing laps in the car and he sensed my urgency and made check in a breeze. The room had comfy beds, a big bath a retro chair. The bar was cool- crayons and activity paper for the win, but restaurant on restricted menu due to the public holiday weekend. The pool was great- warm and with a spa which impressed the kids. Additional extra for wifi if you aren't an Accor member and parking also comes at a cost. We were also lucky to benefit from being their guest of the day and received a great mini cheese platter- it made my day.
Reasonable 4Star Hotel. Small rooms. Shower over the bath. Not much hanging space or storage for clothes. Comfortable bed. Wet area indoor swimming pool, spa & sauna really good. Central CBD location near central bus station. Able to walk to Central Business District and cafes, restaurants etc. Very helpful friendly staff. Undercover parking under hotel at reasonable rate.
The Novotel is within walking distance of the main restaurant precinct in the city area. The room was very spacious and well set out. Valet parking is paid for daily at a $20 rate so if you need to come and go a number of times, be prepared. Although I didn't try it, there is a bar and restaurant within the hotel. I would definitely stay here again.
Staff were beyond friendly and helpful ..great place to stay and perfectly situated near Bus terminal and city centre /beautiful shopping mall.Breakfast was lovely , clean , comfy and convenient .Highly recommend for value and convenience..Thank you Novatel Canberra .
Novotel Canberra is best positioned to take advantage of what Canberra City has to offer. Most attractions are within level walking distance especially its vibrant restaurant scene and shopping. The rest of Canberra's attractions are an easy congestion free drive (or pushbike ride) away. A light rail station is currently being built right in front of the Novotel, which will only enhance the experience. Our apartment on the 5th floor was looking a bit dated but was spotless and fully functional. Our initial, very minor, front desk requests (we only had 2 coat hangers and no In Room Dining Men) fell on deaf ears so we had to make a subsequent request which was eventually fulfilled. Picking up our vehicle from the car park was a challenge on check-out as the staff seem overwhelmed in moving cars from the off site location to the pickup area. Having said that, we will definitely return, as you can't beat the location. We did find the in-house restaurant (First Edition) menu at little complicated for my wife who has dietary issues. But on our last day we were told by the staff that we could have ordered the simpler bar menu and still ate in the restaurant which we will do next time.
I thoroughly enjoyed my stay at Novotel Canberra. The service was great, the rooms were spacious and comfortable and I wouldn't hesitate to recommend it to anybody else, or to go again. It was a great place to relax at in the pool or at the gym, or come back to after a busy day of sight-seeing.
Going up to the room in the lift a man asked us what it was like no the upper floors we said we didn't know as we were just checking in. He said he was on the first floor and the stench from the bins and dumpsters outside was atrocious. When we got to our room it was THE smallest bathroom I have ever seen. The vanity was actually near the front door and not part of the bathroom. The balcony was filthy ~ see photo. That night around 8pm I called room service to ask for a wine bucket with ice. I was told 'You come down to bar and get it yourself'. Will never stay at a Novotel again.
We stayed at the Novotel Canberra for 3 nights. There were not enough toiletries or towels in the room but that was quickly rectified by housekeeping. The beds were comfortable. Bathroom was small but functional. Breakfast had a great variety. The staff make the experience better. Location is very central. Carpark was tight. Pool was great.
- Onsite dining
- Indoor pool
- Fitness center
- WiFi in rooms and public areas (fees apply)
Located in City Centre, Novotel Canberra is within 2 miles (3 km) of popular attractions such as Australian War Memorial and National Museum of Australia. This 286-room, 4.5-star hotel has conveniences like an indoor pool, a fitness center, and a spa tub. Located centrally in Canberra, it's also close to Australian National Botanic Gardens and Old Parliament House.
In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.
All 286 individually furnished rooms provide minibars, coffee makers, and free newspapers. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Guests of Novotel Canberra have access to an indoor pool, a fitness center, and a spa tub. Self parking is available for AUD 20.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and 7 meeting rooms.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 3389 reviews