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Mantra on Northbourne

4.5 out of 5.0

Recent guest reviews

Our stay at Mantra was very positive. We had a portacot set up as requested. The staff were friendly and helpful. The breakfast in the restaurant was nice too. We asked for a room transfer due to smell of cigarettes In the first room and it was no problem to move us and we were upgraded to a suite as well.

Service was great and the staff was lovely, but the rooms were filthy, there was toothpaste splatter from the previous tenant, filth and mould in all corners / edges, the tv remote had a visibly thick layer of filth on it, the mattress smelt musty. I felt dirty and uncomfortable the whole time.

Dirty pool with chipped tiles and mould. Bandaids all around the pool with broken ladder. Dirty rooms,bathroom was dirty. They couldn't accommodate 2 families together in the restaurant saying the tables were reserved yet we stayed in there till close and nobody even used those reserved tables.

Clean and tidy, walking distance to city centre, restaurants, etc. Building is outdated and in need of a face lift. Price didn't include parking ($15/night) which we weren't informed of until checking out.

Young unprofessional staff members that charge you for extra's that you had never asked for. Always check your statement before leaving. Rooms could use an upgrade as old couches, bathroom and kitchen area. Bar staff are excellent though.

Stayed here twice recently. Not a bad hotel! Some of the rooms are a little bit dated (bathrooms especially) and could use a little love. Internet was a bit wacky and kept cutting out ... but didn't cause me a huge issue. Breakfast expensive, but coffee good! Parking can be an issue and i made sure to be back early to make sure I got a spot. Lots of street noise (Summernats Cars everywhere) Overall, a solid hotel! I'm sure theres better in town ... but 100% sure theres worse!

Staff were fantastic. Really lovely and very helpful. Rooms were great value. Location is perfect. The room was very clean just the balcony and the kitchen floor could also do with a scrub. I notice it because I have kids that crawl around everywhere

Perfect location for easy access to shops,museums, Summernats procession and Summernats access. Rooms were quiet,clean and staff were very accommodating. Amenities we minimal but enough to get by with. However inventory shouls be done to make sure there is enough utensils and crockery for the number of guests staying each time.

We were told on check in that car parking was not guaranteed but the car park is not very big for the amount of rooms and we stayed on the weekend of the Summernats in Canberra, so the first problem we found was that people were garaging multiple cars which was hardly fair on anybody else. The rooms were very nice and the bed was very comfortable but, unfortunately, we returned to find our room not serviced during our stay - except for the towels being changed and the bathroom products being replenished, and were told when we rang housekeeping they would send someone to complete it. We went to have a drink while we waited and returned to find the table and floor were still not clean, dishes had been rinsed and left on the sink, no fresh milk and they had just thrown the duvet up the bed as if we had just woken up. We are not precious but the day before it had been serviced properly so we knew what to expect, and for the price we paid and the fact that we have stayed at Mantra Hotels before, we honestly expected better. We emailed the contact address and received a reply inviting us to speak to the Assistant Manager but he was not available when we went down. On checkout I was given a credit card slip to sign but, thankfully realised before signing that, it was not in my name and was for the wrong room. I know mistakes happen, but details should be checked before it reaches this point. The staff were friendly, the breakfast was good and the location is within walking distance to restaurants, shops and the cinema but I doubt we would stay there again.

The Mantra on Nortbourne in the ACT was an excellent location within easy driving distance from airport and with good access to other parts of Canberra for our purposes. The rooms were well appointed, clean and tidy. The bathroom was an area which could perhaps do with some renovation. The reception and restaurant staff were extremely friendly, knowledgeable and professional.

84 Northbourne Avenue Braddon ACT

Hotel highlights

  • Onsite dining
  • Indoor pool
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Located in City Centre, Mantra on Northbourne is within 2 miles (3 km) of popular attractions such as Australian War Memorial and National Museum of Australia. This 177-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a fitness center. Located centrally in Braddon, it's also close to Australian National Botanic Gardens and Old Parliament House.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

Mantra on Northbourne's 177 rooms are air-conditioned and provide refrigerators, coffee makers, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer deep soaking tubs and hair dryers. Desks are also available.


Property features

At Mantra on Northbourne, guests enjoy an indoor pool, a fitness center, and a sauna. Self parking is offered for AUD 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include WiFi in public areas, 3 meeting rooms, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 1649 reviews