Mantra on Northbourne4.5 out of 5.0
Recent guest reviews
I would be happy to recommend this motel. Friendly helpful staff and very comfortable rooms. The motel is in a very convenient location with great access to all areas in Canberra. The downstairs restaurant served quality food and the restaurant staff were very good.
In summary, by category Booking: Smooth, easy, helpful. they said my 1BR apartment room would be serviced DAILY. The staff on site said, and did, otherwise. Check in / Check out: Relatively smooth Settling In: Wifi did not work. There were 3 of us in reception with our laptops, with connection problems. Dear Mantra Management, train your staff or get it right. Restaurant: Good for dinner. Breakfast - well when the menu says say mushrooms and hash browns; and they are NOT provided; I wonder whether the Mantra really care what they tell guests. Facilities: Wifi: cut out 4 times when I was there over 6 days and had to be reset I gave up in the end. Swimming Pool and Gym are good but you must use stairs. Bathroom: dated, washing machine on blocks and my main concern was there was NO anti slip mat in the bath/shower. Dear Mantra Management - you risk a breach of WH&S with these sub-standard, UNSAFE, shower/bath combos. Room Service: Got my order wrong several times; then my dinner went cold. Any requests to cleaning staff I don't think was understood because they didn't seem conversant in English. Customer Service: It seems the front end staff try; but my guess is procedures, processes, systems and training are more of a hindrance than a help. As a guest, I shouldn't have noticed this, should I? Recommendation: There are plenty of other places in the SAME suburb that do better on almost every category at FAR LESS the price. I would guess the Avenue would be a better choice; I certainly KNOW the Canberra Furnished Apartments are. Yes, they are in the same suburb - less than 100 yards away. Dear Mantra Management: please get your act together because for over $300 per night; I won't be sending my staff there.
Staff excellent- friendly helpful . Location excellent. Good if parking and wifi were included . Room well appointed. Good to get daily supplies of detergent and dishwasher powder Trolly to transport luggage excellent . Street noise - a nuisance
Thank you for a very comfortable stay. Staff handled a fire alarm well, and kept us informed. Very friendly. I would like to see free parking when staying at the hotel, since we are already paying guests. This is the first hotel i've been to that charges guests parking.
I always stay at the Mantra while staying in Canberra. The staff are always friendly and helpful. The rooms are always a decent size and so close to the city center and transport. It's the perfect place to stay!
Mantra was great. We had our room at discounted price, the apartment was really lovely, we had our own little kitchen to cook from and a beautiful bathtub to soak ourselves in. It was a walking distance to the city which offered a lot of healthy choices. All in all. It was EXCELLENT!! Thank you!
Staff were very helpful regardless of the hour of check in. The room was neat and tidy and hotel conveniently situated to great shopping and eateries. Love the king size bed. We will defiantly be back.
Great location within walking distance to town. Friendly efficient staff. Good size clean comfortable room. Good amenities with indoor pool and good size sauna and gym. Maybe parking should be included for guests but $12 is reasonable. Good value for money.
Had a fantastic time in Canberra.. We will definitely stay at the Mantra on Northbourne again.. The rooms are very spacious, we had an interconnecting room that is ideal for families.. Location is great, we had a nice stroll to some great restaurants in Lonsdale St..
Staff were very friendly and helpful. The hotel is very convenient to restaurants and shopping. Room was clean and tidy. Breakfast was enjoyable. It was Canberra Day, so the restaurant wasn't open, but the staff provided some nearby alternatives, and a map.
Located in Northern Canberra, Mantra on Northbourne is within 2 miles (3 km) of popular attractions such as Australian War Memorial and National Museum of Australia. This 177-room, 4.5-star aparthotel welcomes guests with a restaurant, an indoor pool, and a fitness center. Located centrally in Braddon, it's also close to Australian National Botanic Gardens and Old Parliament House.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7 AM to 10 AM.
Mantra on Northbourne's 177 apartments are air-conditioned and provide refrigerators, coffee makers, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer deep soaking tubs and hair dryers. Desks are also available.
At Mantra on Northbourne, guests enjoy an indoor pool, a fitness center, and a sauna. Self parking is offered for AUD 12 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include WiFi in public areas, 3 meeting rooms, and a conference center.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 1140 reviews