The Lake House on Canandaigua

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Lake House on Canandaigua

Outdoor pool, cabanas (surcharge), pool umbrellas
Property preview
In-room safe, desk, laptop workspace, blackout drapes
Meeting facility
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Kershaw Park
    ‪3 min walk‬
  • Place, Canandaigua City Pier
    ‪3 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪38 min drive‬

Room options

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Lake) - ADA

  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite (Bridal)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite (Dressing)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 355 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Cottage)

  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Lake)

9.0 out of 10
Wonderful
(7 reviews)
  • 360 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Room, 2 Queen Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(11 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Canandaigua

The Lake House on Canandaigua places you within a 5-minute walk of Canandaigua City Pier and Canandaigua Lake State Marine Park. This 124-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Canandaigua Lake - 1 min walk - 0.1 miles
  • Canandaigua Lake State Marine Park - 3 min walk - 0.2 miles
  • Kershaw Park - 3 min walk - 0.2 miles
  • Canandaigua City Pier - 3 min walk - 0.2 miles
  • UR Medicine - F.F. Thompson Hospital - 20 min walk - 1.1 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Wendy's - ‬11 min walk
  • ‪The Cove - ‬19 min walk

About this property

The Lake House on Canandaigua

Luxury hotel with 2 restaurants and a full-service spa
At The Lake House on Canandaigua, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150.00 per room one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include espresso makers, free newspapers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

Frequently asked questions

Is a free cancellation option available at The Lake House on Canandaigua?

The Lake House on Canandaigua provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Lake House on Canandaigua?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at The Lake House on Canandaigua on Dec 2, 2025 start from $170.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Lake House on Canandaigua?

Located steps from Canandaigua City Pier, this hotel is in Canandaigua, and within a 10-minute walk of Kershaw Park and Canandaigua Lake. You'll also find Sonnenberg Gardens and Mansion State Historic Park and CMAC Performing Arts Center within a short drive.

Will I be able to park at The Lake House on Canandaigua?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at The Lake House on Canandaigua?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, and couples treatments.

Does The Lake House on Canandaigua have a casino at the property?

No, The Lake House on Canandaigua doesn't have a casino.

Will I find an indoor pool at The Lake House on Canandaigua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at The Lake House on Canandaigua?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Does The Lake House on Canandaigua have a hot tub?

Yes, this hotel has a spa tub.

Does The Lake House on Canandaigua have a restaurant with a breakfast menu?

Yes, The Lake House on Canandaigua has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Lake House on Canandaigua allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Lake House on Canandaigua for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Lake House on Canandaigua?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Lake House on Canandaigua?

The closest major airport to The Lake House on Canandaigua is Greater Rochester Intl. Airport (ROC), which is about 26.4 mi away.

Are there rooms with balconies that I can book at The Lake House on Canandaigua?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake or city views.

Does The Lake House on Canandaigua have a wedding venue on site?

There are wedding services available at The Lake House on Canandaigua if that's in your vacation plans.

Reviews

The Lake House on Canandaigua Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 330 out of 423 reviews
Rating 8 - Good. 55 out of 423 reviews
Rating 6 - Okay. 23 out of 423 reviews
Rating 4 - Poor. 6 out of 423 reviews
Rating 2 - Terrible. 9 out of 423 reviews

Reviews

10/10 Excellent

Jeannine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lake House is beautiful. The grounds are impeccable and offers so many fun things for guests. Loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect couples weekend!

It was wonderful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rokele

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Therese

Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

The old hotel. The facility needs some updating.

The facility needs to be updated to be a modern first class destination. The rooms are missing some of the basic that are found in most every decent hotel. The shower didn't work properly, no trash can, no hair dryer, only 2 hangers in the closet etc. For the price we will find another first class location..
Stayed 4 nights in Aug 2025

10/10 Excellent

Sally

Liked: Amenities
Could not have been more beautifully landscaped with an abundance of gorgeous flowers snd bushes..The inside was tastefully decorated, comfortable furnishings, and beautiful views of the Lake...
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2025

10/10 Excellent

Cassandre

Stayed 1 night in Aug 2025

6/10 Okay

Joanna

Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised there were so many children (5 and under). A bit loud and not as relaxing outside or in the restaurants. Being a high end place we did not expect so many kids.
Stayed 2 nights in Aug 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class operation from the beginning of our stay till the end.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
As good as it gets
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning resort!
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop on our road trip

Stayed 2 nights in Jul 2025

10/10 Excellent

SHENGHANG

Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about it, inside and out
Stayed 4 nights in Jul 2025

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely Luxury, but needs to fine tune a few things room and reservation related. The bedroom was at least 5 degrees warmer than the sitting room. Bed was far too soft. There was only one tiny garbage can in the bathroom for the whole suite. No fan in toilet closet. Pocket doors were off rails. Despite the quick response from maintenance, there was a significant gap between the two doors adding to a lack of privacy. Double check your reservation that someone has not booked the late night bar and restaurant. I was very unhappy to hear that when I came back from a concert at 10:30 that the bar was closed to me for a private event. I booked a VIP stay. Sorry, nothing should be off limits to the 3K I dropped for two nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

meridith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property! We stayed for the first time so we could tour colleges in the area. What a wonderful treat!
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, among the best hotels anywhere. Luxurious rooms, excellent service, multiple dining options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Hank, Goshen

Stayed 2 nights in Jul 2025