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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Couples treatment rooms, sauna, hot stone massages, deep-tissue massages
Lobby
Kayaking
Exterior
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Canandaigua Lake State Marine Park
    ‪3 min walk‬
  • Place, Kershaw Park
    ‪3 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪37 min drive‬

Room options

View all photos for Cottage, 1 King Bed - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • Canal view
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake) - ADA

  • Lake view
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Bridal)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Bridal)

  • Canal view
  • 574 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Dressing)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Dressing)

  • Canal view
  • 574 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Canal view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Cottage)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Cottage)

  • Canal view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Lake)

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(12 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Canandaigua

The Lake House on Canandaigua places you next to Canandaigua Lake and within a 10-minute walk of Canandaigua Lake State Marine Park. This 124-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Canandaigua Lake - 1 min walk - 0.1 miles
  • Canandaigua Lake State Marine Park - 3 min walk - 0.2 miles
  • Kershaw Park - 3 min walk - 0.2 miles
  • Canandaigua City Pier - 5 min walk - 0.3 miles
  • Roseland Waterpark - 20 min walk - 1.1 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 46 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Dunkin' - ‬20 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Burger King - ‬19 min walk

About this property

The Lake House on Canandaigua

At The Lake House on Canandaigua, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150.00 per room one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include espresso makers, free newspapers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

Frequently asked questions

Is a free cancellation option available at The Lake House on Canandaigua?

The Lake House on Canandaigua provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do around The Lake House on Canandaigua?

Located steps from Canandaigua Lake, this hotel is in Canandaigua, and within a 10-minute walk of Canandaigua Lake State Marine Park and Kershaw Park. You'll also find CMAC Performing Arts Center and Roseland Waterpark within a short drive.

Is parking available on site at The Lake House on Canandaigua?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at The Lake House on Canandaigua?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, and couples treatments.

Does The Lake House on Canandaigua have a casino at the property?

No, The Lake House on Canandaigua doesn't have a casino.

Will I find an indoor pool at The Lake House on Canandaigua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at The Lake House on Canandaigua?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at The Lake House on Canandaigua?

Yes, this hotel has a spa tub.

Does The Lake House on Canandaigua have a restaurant with a breakfast menu?

Yes, The Lake House on Canandaigua has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Lake House on Canandaigua allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Lake House on Canandaigua for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does The Lake House on Canandaigua have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Lake House on Canandaigua?

The closest major airport to The Lake House on Canandaigua is Greater Rochester Intl. Airport (ROC), which is about 26.4 mi away.

Are there rooms with balconies at The Lake House on Canandaigua?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake or city views.

Does The Lake House on Canandaigua have a wedding venue on site?

There are wedding services available at The Lake House on Canandaigua if that's in your vacation plans.

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 360 out of 458 reviews
Rating 8 - Good. 58 out of 458 reviews
Rating 6 - Okay. 25 out of 458 reviews
Rating 4 - Poor. 6 out of 458 reviews
Rating 2 - Terrible. 9 out of 458 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and very comfortable hotel .Good responsive service
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The person at the front desk was very helpful and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Darshan, Gilbert

Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent grounds, great food at the restaurant. Beautiful rooms and view
Stayed 1 night in Nov 2025

8/10 Good

CHRIS

Stayed 1 night in Nov 2025

10/10 Excellent

Ofer

Stayed 1 night in Nov 2025

10/10 Excellent

Chelsea

Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Champagne at check in! Great touch!
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Just beautiful!
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Stayed 2 nights in Nov 2025

6/10 Okay

Mary

Business traveler, Traveled with family
Liked: Staff & service
The overall cleanliness of the room was fine. The choice of a leather seat with an obvious butt stain was a little gross. The only garbage can was in the bathroom, so trash built up over 2 days (personal choice not to have room serviced due to working in room all day). The bathroom was great. The sheets felt cheap and plasticy. Staff was excellent and nice. felt very cheap a
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriella

Stayed 1 night in Nov 2025

10/10 Excellent

Lucien

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and even had refillable water bottles, which you can refill with your choice of flat or sparkling water. The staff was fantastic and the hotel and rooms were clean and modern. We loved relaxing in the library with a roaring fireplace and making complimentary smores kits on the fire pits! Will definitely return.
Lobby
View
Fire pits
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather, Pen Argyl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful. The customer service was impeccable.
Patio
View from room 125
Cottage King room 125
Stayed 1 night in Nov 2025

10/10 Excellent

sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 2 nights in Oct 2025

10/10 Excellent

George, Flanders

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Wonderful view. The only thing I would add is a full length mirror. We went out to dinner every night and really missed having a mirror. Our last day we had breakfast in the room and it was delivered a little later than we wanted but was still delicious.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Stayed 4 nights in Sep 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Traveled with partner
Everything about the Lakehouse is exceptional! The staff is warm and welcoming and friendly! We will be going back soon!
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy Wayne, TORONTO

Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeanette

Stayed 1 night in Oct 2025

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