The Lake House on Canandaigua

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Lake House on Canandaigua

Couples treatment rooms, sauna, hot stone massages, deep-tissue massages
Outdoor pool, cabanas (surcharge), pool umbrellas
Kayaking
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Canandaigua Lake State Marine Park
    ‪3 min walk‬
  • Place, Kershaw Park
    ‪3 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪37 min drive‬

Room options

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Lake) - ADA

  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite (Bridal)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite (Dressing)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 355 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Cottage)

  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Lake)

9.0 out of 10
Wonderful
(7 reviews)
  • 360 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Room, 2 Queen Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(11 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Canandaigua

Located within a 5-minute walk of Canandaigua Lake State Marine Park, The Lake House on Canandaigua is within a 15-minute stroll of Kershaw Park. This 124-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Canandaigua Lake - 1 min walk - 0.1 miles
  • Canandaigua Lake State Marine Park - 3 min walk - 0.2 miles
  • Kershaw Park - 3 min walk - 0.2 miles
  • Canandaigua City Pier - 5 min walk - 0.3 miles
  • Roseland Waterpark - 20 min walk - 1.1 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Wendy's - ‬11 min walk
  • ‪Fire On The Lake - ‬11 min walk

About this property

The Lake House on Canandaigua

Luxury hotel with 2 restaurants and a full-service spa
At The Lake House on Canandaigua, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150.00 per room one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include espresso makers, free newspapers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

Frequently asked questions

Is a free cancellation option available at The Lake House on Canandaigua?

The Lake House on Canandaigua provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Lake House on Canandaigua?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at The Lake House on Canandaigua on Jan 28, 2026 start from $239.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Lake House on Canandaigua?

This hotel in Canandaigua is within a 10-minute walk of Kershaw Park, Canandaigua Lake, and Canandaigua Lake State Marine Park. You'll also find Sonnenberg Gardens and Mansion State Historic Park and CMAC Performing Arts Center within a short drive.

Will I be able to park at The Lake House on Canandaigua?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at The Lake House on Canandaigua?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, and couples treatments.

Does The Lake House on Canandaigua have a casino at the property?

No, The Lake House on Canandaigua doesn't have a casino.

Will I find an indoor pool at The Lake House on Canandaigua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at The Lake House on Canandaigua?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at The Lake House on Canandaigua?

Yes, guests can enjoy a spa tub at this hotel.

Does The Lake House on Canandaigua have a restaurant with a breakfast menu?

Yes, The Lake House on Canandaigua has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Lake House on Canandaigua allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Lake House on Canandaigua for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does The Lake House on Canandaigua have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Lake House on Canandaigua?

The closest major airport to The Lake House on Canandaigua is Greater Rochester Intl. Airport (ROC), which is about 26.4 mi away.

Are there rooms with balconies at The Lake House on Canandaigua?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake or city views.

Does The Lake House on Canandaigua have a wedding venue on site?

There are wedding services available at The Lake House on Canandaigua if that's in your vacation plans.

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 346 out of 441 reviews
Rating 8 - Good. 56 out of 441 reviews
Rating 6 - Okay. 24 out of 441 reviews
Rating 4 - Poor. 6 out of 441 reviews
Rating 2 - Terrible. 9 out of 441 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeanette

Stayed 1 night in Oct 2025

10/10 Excellent

Aleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Yury

Stayed 4 nights in Oct 2025

10/10 Excellent

Valerie, Gresham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a luxurious stay with beautiful scenery and fun options but it felt slightly overpriced on everything offered without any complimentary offerings so need funds to enjoy the stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lake House has left nothing to chance! The rooms are so well appointed and the lake view balconies complete with Adirondack chairs invite you to relax. Love the open lobby, versatile library for coffee or cocktails. The restaurants are delicious and the service is impeccable. Don’t miss the charm of the evening s’mores at the fire pit. Oh and the seasonal plantings are exquisite. A wonderful relaxing weekend getaway. Thank you LH. We’ll return❤️
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Friendly staff. Could use some hooks to hang towels/robes/wet bathing suits
Stayed 3 nights in Aug 2025

2/10 Terrible

Klaus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
During our stay there were 3 events causing a lot of noise late into the night (until almost midnight). The staff was unable to deal with crowds telling us they paid for it - like we didn't pay for our three rooms. No apologies or we are sorry. Nothing! We won't stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Meghan

Stayed 1 night in Sep 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic in every way. Very highly recommend
Stayed 2 nights in Sep 2025

4/10 Poor

Ian

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Robert, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were amazing. The place has a lot to offer. Unfortunately the rooms are not sound proof at all. Maybe because there are no carpets, but we could hear our neighbors from next door and above us. Chairs being slid on floors, dogs barking, people talking loud and walking with hard steps above us. Not a good sleeping experience at all. I mentioned this in a survey by the resort and they didn’t even respond. Go there for the day but don’t stay the night.
Stayed 1 night in Sep 2025

10/10 Excellent

John, Ithaca

Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Stayed 1 night in Sep 2025

2/10 Terrible

Howard

Stayed 3 nights in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Maryln

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully maintained property, great staff.
Stayed 4 nights in Sep 2025