Lots of cigarette butts
Great
Rooms are spacious, staff very friendly, breakfast fresh and good variety
The complementary breakfast was outstanding. The staff were friendly, professional and helpful.
Excellent breakfast
loved the breakfast the refrig was set to high and froze my drinks the ice bucket was dirty and the beds could be a little softer other than these the place was great
Policy of not cleaning rooms unless stay is 5 days was posted, but not mentioned at check in. We needed to go to lobby to get towels. Upon checking in there was toothpaste and hair in sink, and some of the shower bottles were empty for the duration of our stay. I think the hotel should have at least filled the bottles in between guests, and perhaps a note or sign in the bathroom regarding towels like other hotels do would have made my visit more pleasing.
I loved the location of this property, which backs up to a small lake and a wetland. Our room looked out on this scene: we woke to willows and bird song, not traffic noise and parking lot views. Such a pleasant surprise!
Hotel personnel need to make sure air conditioning units work in rooms and the light fixtures have light bulbs. Staff needs to communicate with management about riom issues.
Spacious rooms, great location, new facilities. The rate was very reasonable.
Good example of the brand. We will return. The 50 character review limit is the most annoying part of this transaction. "I am only still typing so I won't get fined." "I am only still typing so I won't get fined.""I am only still typing so I won't get fined.""I am only still typing so I won't get fined."
Our room was only superficially clean. We found two packages of Sushi from the previous guest in the refrigerator (outdated, so had been there for awhile). We went to warm our coffee in the microwave and found food crumbs in the microwave. The mini-refrigerator did not work (ran all the time, but did not chill). Breakfast was much simpler than advertised. Website gave hours of gym operation, but the gym was actually closed (due to Covid).
Staff very nice. Very clean hotel. Always a nice stay.
clean rooms, friendly and helpful staff. continental breakfast had great selection.
Roseland Waterpark is a short stroll from Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel, and other popular attractions like Kershaw Park are within a mile (2 km). This 75-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:30 AM.
Guests can expect free WiFi and TVs with cable channels and DVD players. Other amenities include refrigerators, microwaves, and coffee makers.
At Holiday Inn Express Canandaigua - Finger Lakes, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and a computer station.
Lots of cigarette butts
Great
Rooms are spacious, staff very friendly, breakfast fresh and good variety
Thank you so much for the feedback! We appreciate it and happy to hear that you enjoyed your stay
The complementary breakfast was outstanding. The staff were friendly, professional and helpful.
We thank you so much for the feedback and happy to hear that you enjoyed your stay with us.
Excellent breakfast
loved the breakfast the refrig was set to high and froze my drinks the ice bucket was dirty and the beds could be a little softer other than these the place was great
Policy of not cleaning rooms unless stay is 5 days was posted, but not mentioned at check in. We needed to go to lobby to get towels. Upon checking in there was toothpaste and hair in sink, and some of the shower bottles were empty for the duration of our stay. I think the hotel should have at least filled the bottles in between guests, and perhaps a note or sign in the bathroom regarding towels like other hotels do would have made my visit more pleasing.
I loved the location of this property, which backs up to a small lake and a wetland. Our room looked out on this scene: we woke to willows and bird song, not traffic noise and parking lot views. Such a pleasant surprise!
Thank you so much! We appreciate the feedback and hope to see you again soon!