Hotel Gran Nobile Macaé3.5 out of 5.0
Recent guest reviews
The Staff were all extremely polite and helpful, and made myself feel very welcome, which was truly appreciated with being away from my own home in Scotland for long periods. The three receptionists I was in most contact with during my several stays (each one being quite long) were Erica, Reinaldo & Michael, they gave me great assistance from first moment of arriving until I left and also answered all my questions with extreme patience, Great "Assets" & "Ambassadors" for the Hotel. The various Rooms I was in during my several stays were all spacious, clean and well serviced every day, Beds were very comfortable, I had a good sleep which is unusual for myself when away from home. Views overlooking the Beach / Sea were very relaxing Food was excellent, Ample choice for breakfast, Pizza Night on a Tuesday Night was delicious which resulted in eating too much. This is my Hotel of Choice in Macae. Thanks to the Hotel Staff for making my stays enjoyable James.
Friendly Staff. Obviously, a reasonably new building which makes it quite attractive and in good condition. Plenty of space in the room. Good internet. Laundry was done in a day. Safe did not work. The standard Brazilian breakfast was quite good. We heard it was not famous for its dinner so ate elsewhere. I would stay there again, very pleasant.
Hotel decayed a lot since my last stay 3 years ago. Several issues on room: safe and toilet flush not working. Restroom wall and ceiling full molded. Pillows, towels and liners smelling mold as well. Poor cleaning and conversation of areas. Wi-Fi signal poor all over the floor. Child Safety devices on windows broken.
Nothing special but does what it needs to do is clean, friendly staff and rooms are a good size with a views out to the beach. Only disappointing area being the food which was of a low standard for a country that has wonderful restaurants.
This is a nicely located hotel close to the beach , the staff here are fantastic and food is very good,the room assigned to me was nice but the carpets were a little dirty and could do with a clean. Thanks Tom
It's an OK hotel. Room is decent and clean but you can see the carpets are old. Also the windows are blurry - not sure if unclean or just time! The bathroom also has old installations, there are rust stains on the toilet bowl, tiles on the wall ecc. The water pressure is very good despite the above - and that is very important to me. One last minus: very very bad internet connection. It keeps disconnecting. For a business meeting it just won't do. Food at the restaurant is good, not a whole lot of choices but it's good and there's something for everyone. Bar: I'm a cocktail drinker and that's just not their forte. When you have to explain what a mojito is - better go with a caipirinha.
Comfortable hotel. A 4 star business hotel, nice bed. The suite is big enough if you need to stay longer in the city. It has a nice living room and a small kitchen for you convenience. The room is clean and neat.
I have stayed in Sheraton Hotels before and this hotel is not really felt like one. Its location is nice and you may have ocean view depending on your room location. The rooms are spacious. Cleanliness of the room was the biggest issue I had during my stay. Carpets, furniture and bathroom were showing signs of age and wear. There was no language problem with front desk staff but if you are ordering room service it might be a bit painful sometime. Breakfast was avarage for a hotel at this range. Had couple of connection problems and no internet for a day but otherwise internet was just fine.
The Hotel is Fine, should be better as Sheraton sponsor. The Reception's attention is Ok keeping in mind you are in Latinoamerica. The bedrooms are good, some are betters than others, the best rooms are in front to the Beach with a beautiful view to Ocean. The food is Ok it is not extraordinary but you have assorted food for a week, after that the best option is come down to the Beach to eat in the restaurants next to shore sea. The Housekeeping in the Hotel is very good and the cleaning staff are nice and kindle people. Another thing and very important: The 1st and 2nd floors keep a nasty odor in the hallway and also inside some apartments seems it is coming from water treatment plant or from black water piping system.....Please the Management must solve this unpleasant situation.
Nice bar and good views from the room but rather expensive for what you got. Breakfast was poor. If you are in town one of the better places to stay. Room was clean and bathroom well stocked. Had a few problems checking in but they got there eventually. Staff were excellent.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 252 reviews