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Hotel Murallas 231

2.5 star property

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Photo gallery for Hotel Murallas 231

City Quadruple Room | Living area
Family Room | Free WiFi, bed sheets
City Quadruple Room | Free WiFi, bed sheets
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Calle 8 # 231 Zona Centro, Campeche, CAM, 24000
  • Place, Calle 59
    ‪1 min walk‬
  • Place, Campeche Cathedral
    ‪2 min walk‬
  • Place, Bastion of San Francisco
    ‪6 min walk‬
  • Airport, Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for City Triple Room, Resort View

City Triple Room, Resort View | Free WiFi, bed sheets

City Triple Room, Resort View

  • City view
  • 388 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 388 sq ft
  • Sleeps 10
  • 5 Double Beds

View all photos for City Quadruple Room

City Quadruple Room | Free WiFi, bed sheets

City Quadruple Room

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

About the neighborhood

Campeche

Located in Zona Centro, Hotel Murallas 231 is adjacent to Campeche Cathedral and within a 10-minute walk of other popular attractions like Plaza del Mar Shopping Center. This 18-room hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Calle 59 - 1 min walk - 0.1 miles
  • Campeche Cathedral - 2 min walk - 0.1 miles
  • Sea Gate - 2 min walk - 0.1 miles
  • Bastion of San Francisco - 6 min walk - 0.4 miles
  • Puerta de Tierra - 7 min walk - 0.4 miles

Getting around

  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 15 min drive

Restaurants

  • ‪La María Cocina Peninsular - ‬1 min walk
  • ‪Patroni's Bar - ‬2 min walk
  • ‪El Bastión de Campeche - ‬1 min walk
  • ‪Marganzo - ‬1 min walk
  • ‪Menta - ‬3 min walk

About this property

Hotel Murallas 231

At Hotel Murallas 231, guests have access to free WiFi in public areas. Transportation is made easy with a beach shuttle. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry.
Guests can stay connected with free WiFi. Ceiling fans are also included. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 100 per stay)
  • Beach shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 150 per pet, per night, plus a deposit of MXN 500 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 100 per stay (899 ft away)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

Is free cancellation available at Hotel Murallas 231?

Hotel Murallas 231 provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Hotel Murallas 231?

This hotel is situated in Zona Centro, just steps from Calle 59 and Sea Gate, and within a short walk of Bastion of San Francisco. You'll also find Puerta de Tierra and Novia del Mar Monument less than a mile away.

Is parking available on site at Hotel Murallas 231?

No, this hotel doesn't offer parking.

Does Hotel Murallas 231 have a casino on the premises?

No, Hotel Murallas 231 doesn't have a casino.

Will I find an indoor pool at Hotel Murallas 231?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Murallas 231?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a beach view and Netflix.

Are there hot tubs at Hotel Murallas 231?

No, this hotel doesn't have a spa tub.

Does Hotel Murallas 231 have a restaurant with a breakfast menu?

No, Hotel Murallas 231 doesn't have a restaurant that serves breakfast.

Will Hotel Murallas 231 allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Murallas 231 for a fee of MXN 150 per pet, per night. A deposit of MXN 500 per stay is collected.

Are there connecting rooms at Hotel Murallas 231?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Murallas 231?

The closest major airport to Hotel Murallas 231 is Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.), which is 3.9 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hotel Murallas 231?

No, you won't find guestrooms with balconies at Hotel Murallas 231.

Hotel Murallas 231 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 133 reviews
Rating 8 - Good. 31 out of 133 reviews
Rating 6 - Okay. 24 out of 133 reviews
Rating 4 - Poor. 14 out of 133 reviews
Rating 2 - Terrible. 10 out of 133 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rey

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful, the little markets out from are so fun. The hotel accepts pets which was a huge plus for us.
Stayed 4 nights in Nov 2025

4/10 Poor

Carlos

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not clean, broken internet,
Stayed 1 night in Sep 2025

2/10 Terrible

Luis

Stayed 1 night in May 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that my family of 5 could stay in one room work a bed each! Loved the balcony view and how close the hotel is of everything.
Stayed 1 night in Jul 2025

4/10 Poor

Claudia

Traveled with family and small children
Liked: Staff & service
We asked for accommodation for a disabled person and they were flexible over messaging but they never mentioned that the first floor also had stars, they should have mentioned that there was a lower level and then first floor. They accommodate us on the first floor but we had to carry my disabled mom up the stairs and she is not light. Also, they ask for the keys when we leave the room for safe keeping and so we can’t leave the air conditioning on because the key turns off the electricity when we take it out of the box so the room is hot every time we go in.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to walk. It is literally few steps from central plaza and cathedral.
Stayed 2 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

NEYDI, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Martine

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Lenzy

Traveled with family
Clean but very outdated bedding and curtains. No communication within staff was charged on card then charge again in check in. Area around is walkable to city center and view other areas. Recommend for single or friends travel. Located behind other restaurants and can hear echo as windows are panel design and do not shut all the way so you can hear noise of neighbors.
Stayed 1 night in Jan 2025

4/10 Poor

Beatriz

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
None
Stayed 2 nights in Dec 2024

6/10 Okay

Obed, Houston

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs updates. Bathroom door did not close very well, no elevator available and no closets in room either.
Stayed 2 nights in Nov 2024

6/10 Okay

Mercedes

Liked: Staff & service
We spend only one night here and there were no hand towels or hand soap in the bathroom and the toilet clogged but the worse part was the bedding had stains in them.
Stayed 1 night in Jun 2024

8/10 Good

Cindy

Stayed 1 night in May 2024

10/10 Excellent

cecile

Liked: Cleanliness, amenities, property conditions & facilities
The property was situated in the heart of Campeche near the main zocalo. There were many restaurants, cafes, tour operators. It was within the baluartes as well.
Stayed 7 nights in Mar 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

jose

Stayed 3 nights in Nov 2023

4/10 Poor

Sonya

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Central location, busy and noisy until 11pm. Lack of parking. Cleaning staff was good. Rooms were quaint and authentic. Hotel policy rations toilet paper, even when you offer to buy another roll. The lack of dignity spoils any ambience. We are familiar with Mexico and it’s plumbing, and their ration policy was not due to our lack of education or abuse of infrastructure. Our advice is that they allow clients to purchase more toilet paper when needed.
Stayed 2 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to main square and friendly staff.

Great location close to the main square, friendly staff though some rooms are internal and a bit rustic. Parking is extra.
Stayed 2 nights in Jul 2023

2/10 Terrible

Ulises

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrible hotel i ever been with nasty duty bathroom. Nasty duty mattress and broken wood frame. Teally this is not good you can find a better place for the same price this is bad bad badl

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación en el centro cerca de las principales atracciones y actividades. Negativo que las puertas de las habitaciones no tienen ninguna seguridad
Stayed 1 night in Nov 2025

8/10 Good

jean claude

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Nov 2025

10/10 Excellent

rau

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo 👍 bien
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que no tuviera elevador
Stayed 1 night in Sep 2025

6/10 Okay

Francesco

Traveled with group
Disliked: Room comfort
Ottima posizione, ma camere piccole, arredamento datato e precario e senza finestre
Stayed 1 night in Aug 2025